PROVANTAGE Reviews - 202 Reviews - 9.7/10
PROVANTAGE Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.7out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 86% |
Neutral | 5% | 14% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for PROVANTAGE
Showing 1 - 20 of 202
Rich F.
Site Experience Feedback
Jan 04, 2025
My interactions with Provantage’s website have been really positive. It’s a no-frills experience that’s easy to navigate and use and I really appreciate that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Jan 03, 2025
Went great 👍
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
mt
Site Experience Feedback
Jan 03, 2025
great company to work with
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dee Bop
Site Experience Feedback
Dec 19, 2024
Everything was easy to find & straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee Bop
Post-Delivery Feedback
Jan 03, 2025
I appreciate the follow up call to verify my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dan
Post-Delivery Feedback
Jan 02, 2025
Order seemed to be delayed by the shipper.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
PdollRDI
Site Experience Feedback
Jan 02, 2025
Good prices and smooth easy transactions.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
LarryB
Site Experience Feedback
Jan 02, 2025
Searching for products lacks efficiency, drill down of categories needs to be expanded, when selecting for instance, High to Low Pricing, it never ever works. I do not enjoy this experience as compared to other vendors like Provantage.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
PS in UP
Site Experience Feedback
Jan 01, 2025
No criticisms. Excellent service including tech support. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Adrian Dittman
Site Experience Feedback
Dec 30, 2024
Had the lowest price for a UPS I purchased and included free shipping. CDW can’t even compete on that front. Would purchase for a business again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
viggy96
Post-Delivery Feedback
Dec 28, 2024
Good availability, pretty good price.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 4
- Customer Support: 7
- Full ratings for this review »
JL
Site Experience Feedback
Dec 27, 2024
Easy to manuever the website.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
PCBuilder
Site Experience Feedback
Nov 29, 2024
I tried to create a new account and found I already had an account. Great. I then clicked on the link to reset the password for my existinga ccount. The web site indicated I would receive an email. I never received an email. I checked my spam folder, still, no email. I ended up having to create a second account using a different email addredd. This wasted a significant amount of my time.
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: 1
- Full ratings for this review »
Hilsinger
Site Experience Feedback
Dec 13, 2024
It went just fine no problem as always
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Hilsinger
Post-Delivery Feedback
Dec 24, 2024
I have been Purchasing product from Provantage for over ten years. I think I have had to call them once to check on a order Provantage is a good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Dec 17, 2024
The website is informative, has the manufacturers part number and description, and has a real time list of available stock. When I call or email my rep they get back to me right away.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Knights
Site Experience Feedback
Dec 19, 2024
I was pleased to see that the price I paid was less than I thought it was going to be. My sales rep is very good at reaching out and also helps make sure that my tax exempt status is accounted for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jt
Site Experience Feedback
Dec 18, 2024
Our rep at Provantage is fantastic, website is user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buyer5
Site Experience Feedback
Dec 10, 2024
Items arrive quickly. Sometimes it is hard to find items, have to know the exact model you are looking for. Would be easier to if there was more filters maybe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jc
Post-Delivery Feedback
Dec 10, 2024
I process my orders online and then all is smooth and simple and easy. nice info is relayed for tracking and updates
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tony
Site Experience Feedback
Dec 05, 2024
My purchase went through smoothly, and arrived on time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
dean
Site Experience Feedback
Dec 04, 2024
very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »