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PROVANTAGE Customer Reviews

PROVANTAGE holds a 8.8/10 overall rating and 36 verified post-delivery reviews on Bizrate.

PROVANTAGE logo
Certified
Most Current Certification:
Aug 14, 2026
Founded in 1984, PROVANTAGE has grown from a small computer dealer specializing in software development tools, to a full service computer products superstore. With over a billion dollars of products available, their combination of savings, service and selection makes PROVANTAGE a place for all your computing needs.

PROVANTAGE Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Learn more about reviews
Post-Delivery Feedback - 36 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.9out of 10

Likelihood To Recommend:

8.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

75%67%
Neutral rating icon

Neutral

13%11%
Negative rating icon

Negative

13%22%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 248 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%87%
Neutral rating icon

Neutral

11%9%
Negative rating icon

Negative

3%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

Recent Reviews for PROVANTAGE

Showing 1 - 50 of 284

  • Ken

    Site Experience Feedback

    Aug 13, 2026

    Overall, I had a very good experience with the PROVANTAGE website. The site was easy to navigate, product information and pricing were clearly presented, and the ordering process was straightforward. I was able to find what I needed quickly and complete my purchase without any issues.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stopherman

    Site Experience Feedback

    Aug 13, 2026

    Great selection of the items we need, and fast shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Magnetic Set Missing

    Post-Delivery Feedback

    Aug 12, 2026

    I only received one set of magnetic stripes for two privacy screens, I wanted a set for both and product details said there would be a set for each screen.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • AJG

    Site Experience Feedback

    Aug 12, 2026

    What went well: The order selection and pricing were good. Areas for improvement: The website layout felt cluttered, and page loading was somewhat slow during checkout. Clearer shipping information prior to final review would also be very helpful.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • bp4est

    Site Experience Feedback

    Aug 11, 2026

    Quick, simple, a bit more expensive by a couple hundred, but ACTUALLY in stock, so given the use-case, the juice is worth the squeeze.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anthony

    Site Experience Feedback

    Aug 10, 2026

    I have worked with Adrienne Sutherland for a long time as our sales person, and she is the greatest. She's always went over and beyond to help whenever she could.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hazo

    Post-Delivery Feedback

    Aug 9, 2026

    Oui

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 5
    • Customer Support: 5
    Full ratings for this review »
  • Provantage

    Site Experience Feedback

    Aug 6, 2026

    Michele M has been fantastic to deal with today. She solved a problem and made sure we will get the hardware tomorrow. Ty!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 6, 2026

    Wonderful Experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Thanks!

    Site Experience Feedback

    Aug 6, 2026

    Number of times I had to type in my contact information was a bit excess (4 times) and there was no option like "same as above address" which could have reduced this. It was a little more time consuming to take more time retyping the same information before placing my order. Otherwise placing my order was easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • knicky

    Site Experience Feedback

    Aug 4, 2026

    i hope it comes on time if so i will reccommend to my many friends and family what a great price i found it on comparison price and knew about the site through bpa

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nick from the OH

    Site Experience Feedback

    Aug 4, 2026

    We have order from them a few times and never had an issue

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • R T Jones

    Site Experience Feedback

    Aug 3, 2026

    i have bought many products from Provantage and will only purchase from them because of the high Standard Quality and service they provide is second to none!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 2, 2026

    Great

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Sandman

    Post-Delivery Feedback

    Aug 1, 2026

    excellent service, super fast shipping and well packaging. definitely will comeback to buy more, thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Adam

    Site Experience Feedback

    Jul 30, 2026

    Easy to checkout

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • San

    Site Experience Feedback

    Jul 24, 2026

    Best price, super fast shipping and free

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gregg

    Site Experience Feedback

    Jul 22, 2026

    I have used Provantage for years. The products selection, pricing and service is excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • EB

    Site Experience Feedback

    Jul 22, 2026

    Michele McNickle got me set up, she's excellent to work with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NICK

    Site Experience Feedback

    Jul 21, 2026

    FIRST TIME BUYING FROM HERE. EASY CHECKOUT AND GOOD PRICE.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Connor, Regal Logistics

    Site Experience Feedback

    Jul 20, 2026

    Came for a niche product, a rubber boot for a scanner. Also searched for scanner holsters and didn't find what I was looking for.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • MTtech

    Site Experience Feedback

    Jul 19, 2026

    Excellent pricing and great service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RootingForYou

    Site Experience Feedback

    Jul 17, 2026

    Currently, the checkout process does not provide customers with an estimated delivery date for their order. This lack of transparency is problematic, particularly for businesses like ours that provide IT services to clients. Without knowing when hardware will arrive, we cannot reliably inform our clients when their issues will be resolved, which reflects poorly on our service. We would like to see the website display accurate delivery estimates at checkout so that we can confidently communicate timelines to our clients.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 17, 2026

    I like provantage.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • D

    Site Experience Feedback

    Jul 15, 2026

    You have the products and can ship fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mark

    Site Experience Feedback

    Jul 14, 2026

    I did not receive an email that was supposed to have been sent to my existing email address. Provantage required me to change my password, using the email I never received, because of the length of time since last login. I had to create a new account with a new email address

    • Overall Rating: 4
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • ANJim

    Site Experience Feedback

    Jul 14, 2026

    I hadn't used Provantage until recently and was contacted directly by an inside sales rep that made my experience much easier.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ross26

    Site Experience Feedback

    Jul 14, 2026

    Provantage has been very helpful for finding some difficult parts or supplies.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nick C

    Site Experience Feedback

    Jul 13, 2026

    None to note

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HGI

    Site Experience Feedback

    Jul 10, 2026

    Provantage is much easier to deal with and order from than the other distributors I have worked with in the past.The check out process is simple and the paypal credit is an added bonus.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lets Wire It

    Site Experience Feedback

    Jul 10, 2026

    Its been great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ombracol

    Site Experience Feedback

    Jul 6, 2026

    Quick easy good price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • professorC

    Site Experience Feedback

    Jul 6, 2026

    I made a mistake with the billing info. Customer service was great at answering all my questions and also in updating my information.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Davy

    Site Experience Feedback

    Jul 5, 2026

    I like the simple design of the site. It’s my first time using it and knew what I was looking for; I didn’t explore much.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jitesh

    Site Experience Feedback

    Jul 4, 2026

    faster experience, but website interface, designs could be better. more filters would help narrow down. best deals.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • makayla

    Site Experience Feedback

    Jul 3, 2026

    everything should be smooth sailing from here, if so ill be back to commend how seamless checkout was advertising an upsell at like only a 10 percent increment when it should be like 40 percent more. my husabnd and i first order did get cancelled though, last time, if not again 10 stars

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JPC

    Site Experience Feedback

    Jul 3, 2026

    The search engine is not user friendly. Entering a model number and part number often does snot provide complete or correct information.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • c_g_

    Site Experience Feedback

    Jul 2, 2026

    Nothing remarkable to report. The purchase went rather smooth.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nate

    Site Experience Feedback

    Jul 2, 2026

    I enjoy the Provantage site due to is speed, simplicity and ease of us. Your prices are fantastic!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PCS

    Site Experience Feedback

    Jul 2, 2026

    The site was easy to use and very fast! Keep up the great work!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Noon

    Site Experience Feedback

    Jun 30, 2026

    It was fairly quick process. Still waiting on order so not sure on product condition as of now it was cheaper on here than other sites

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • BigPum

    Site Experience Feedback

    Jun 30, 2026

    Excellent site for my computing and networking needs. Huge selection and very competitive prices. Like that the stock is indicated so you can anticipate any backorders.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GT

    Site Experience Feedback

    Jun 29, 2026

    I have been buying from the Provantage website for many years and have never had any problems.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JRPD

    Site Experience Feedback

    Jun 29, 2026

    Provantage made it easier to buy than D&H

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maddox

    Site Experience Feedback

    Jun 29, 2026

    Everything ran smoothly but I did have to look it up to see if it was a real company because it felt a little Bootleg and the price was so low. I was honestly nervous and I’m a young confident online shopper. Reviews came up good and price was just that great. I have 10s in all the areas that matter to me but you scored low in many areas that matter to your marketing .

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Grant

    Site Experience Feedback

    Jun 26, 2026

    Order process was quick and seamless. Every order with Provantage has been easy and competitive with other retailers.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jlou

    Post-Delivery Feedback

    Jun 22, 2026

    ChatGPT suggested the product. I bought it. It works.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 21, 2026

    when a customer orders a server product, must take into consideration defective item replacement on a shorter delivery time. Since small business don't have the extra cash to pay for overnight, we need an alternative offering 2-3 day delivery especially if you are shipping from relatively far location vs destination. A customer orders in the assumption that you have the product in a nearby location, but when you have to ship thousand of miles, you have to accommodate the customer inconvenience of having to wait 8 days to receive the product because you do not have it in a nearby warehouse. Very disappointed by how long it took to get the item.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 9
    Full ratings for this review »
  • Charlie

    Site Experience Feedback

    Jun 19, 2026

    Order process was smooth, website could use some modernization however

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Danny

    Site Experience Feedback

    Jun 16, 2026

    It was good buying from this company and honestly will most likely purchase from you guys again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »