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PROVANTAGE Customer Reviews

PROVANTAGE holds a 8.7/10 overall rating and 41 verified post-delivery reviews on Bizrate.

PROVANTAGE logo
Certified
Most Current Certification:
Aug 26, 2026
Founded in 1984, PROVANTAGE has grown from a small computer dealer specializing in software development tools, to a full service computer products superstore. With over a billion dollars of products available, their combination of savings, service and selection makes PROVANTAGE a place for all your computing needs.

PROVANTAGE Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 41 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

8.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%70%
Neutral rating icon

Neutral

16%20%
Negative rating icon

Negative

11%10%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 251 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%84%
Neutral rating icon

Neutral

12%15%
Negative rating icon

Negative

3%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.8 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

Recent Reviews for PROVANTAGE

Showing 1 - 50 of 292

  • SK

    Site Experience Feedback

    Aug 25, 2026

    quick and good value

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • oscargamo

    Site Experience Feedback

    Aug 24, 2026

    great perfect

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Adam

    Post-Delivery Feedback

    Aug 24, 2026

    A Panamax surge protector was purchased. The item was delivered promptly and met all expectations.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Earl

    Post-Delivery Feedback

    Aug 21, 2026

    I paid for 2 day delivery. The package was shown as out on 8/16/26 and I received it on 8/20/26

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 4
    • Customer Support: N/A
    Full ratings for this review »
  • Ski

    Site Experience Feedback

    Aug 20, 2026

    Today's experience is all good, there has not been one time where I've had issues w/ordering anything from Provantage. My order notification (email) has always been very timely and accurate. Shipping is quick and followed up w/timely notifications. All prices listed on the website are competitive w/other vendors but with Provantage, I know that I'm getting exactly what I ordered. I trust Provantage to provide authentic products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MidwestPC

    Site Experience Feedback

    Aug 20, 2026

    It was an excellent experience, from beginning to checkout, purchasing equipment on your site today.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fred mosha

    Site Experience Feedback

    Aug 20, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • ITC

    Site Experience Feedback

    Aug 17, 2026

    The site is very dated, but it works well enough. The credit card autofill didn't work 100% correctly from 1Password, which was annoying.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Amir

    Site Experience Feedback

    Aug 17, 2026

    It was clear and good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • wintech

    Site Experience Feedback

    Aug 17, 2026

    Always fast and inexpensive shipping. Search engine could be better.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ken

    Post-Delivery Feedback

    Aug 17, 2026

    I’ve had a very good experience with PROVANTAGE. The website was easy to navigate, I was able to find the products I was looking for quickly, and the pricing was very competitive. The product information was clear and made it easy to compare options and feel confident about my purchase. I also appreciated the free shipping, which made the overall value even better. The ordering process was straightforward and there were no surprises at checkout. I really don’t have anything negative to point out from this experience. Based on the selection, pricing, ease of ordering, and overall value, I would definitely recommend PROVANTAGE to a friend and would purchase from them again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ruddy

    Site Experience Feedback

    Aug 17, 2026

    Been alright for the most part, which it gave me order confirmation saying it charged my card though

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 16, 2026

    Great Service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • EarlyBird

    Site Experience Feedback

    Aug 16, 2026

    Done efficiently. Liked the process

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Larry D.

    Post-Delivery Feedback

    Aug 15, 2026

    Worth the price

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Ken

    Site Experience Feedback

    Aug 13, 2026

    Overall, I had a very good experience with the PROVANTAGE website. The site was easy to navigate, product information and pricing were clearly presented, and the ordering process was straightforward. I was able to find what I needed quickly and complete my purchase without any issues.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stopherman

    Site Experience Feedback

    Aug 13, 2026

    Great selection of the items we need, and fast shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Magnetic Set Missing

    Post-Delivery Feedback

    Aug 12, 2026

    I only received one set of magnetic stripes for two privacy screens, I wanted a set for both and product details said there would be a set for each screen.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • AJG

    Site Experience Feedback

    Aug 12, 2026

    What went well: The order selection and pricing were good. Areas for improvement: The website layout felt cluttered, and page loading was somewhat slow during checkout. Clearer shipping information prior to final review would also be very helpful.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • bp4est

    Site Experience Feedback

    Aug 11, 2026

    Quick, simple, a bit more expensive by a couple hundred, but ACTUALLY in stock, so given the use-case, the juice is worth the squeeze.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anthony

    Site Experience Feedback

    Aug 10, 2026

    I have worked with Adrienne Sutherland for a long time as our sales person, and she is the greatest. She's always went over and beyond to help whenever she could.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hazo

    Post-Delivery Feedback

    Aug 9, 2026

    Oui

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 5
    • Customer Support: 5
    Full ratings for this review »
  • Provantage

    Site Experience Feedback

    Aug 6, 2026

    Michele M has been fantastic to deal with today. She solved a problem and made sure we will get the hardware tomorrow. Ty!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 6, 2026

    Wonderful Experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Thanks!

    Site Experience Feedback

    Aug 6, 2026

    Number of times I had to type in my contact information was a bit excess (4 times) and there was no option like "same as above address" which could have reduced this. It was a little more time consuming to take more time retyping the same information before placing my order. Otherwise placing my order was easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • knicky

    Site Experience Feedback

    Aug 4, 2026

    i hope it comes on time if so i will reccommend to my many friends and family what a great price i found it on comparison price and knew about the site through bpa

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nick from the OH

    Site Experience Feedback

    Aug 4, 2026

    We have order from them a few times and never had an issue

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • R T Jones

    Site Experience Feedback

    Aug 3, 2026

    i have bought many products from Provantage and will only purchase from them because of the high Standard Quality and service they provide is second to none!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 2, 2026

    Great

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Sandman

    Post-Delivery Feedback

    Aug 1, 2026

    excellent service, super fast shipping and well packaging. definitely will comeback to buy more, thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Adam

    Site Experience Feedback

    Jul 30, 2026

    Easy to checkout

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • San

    Site Experience Feedback

    Jul 24, 2026

    Best price, super fast shipping and free

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gregg

    Site Experience Feedback

    Jul 22, 2026

    I have used Provantage for years. The products selection, pricing and service is excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • EB

    Site Experience Feedback

    Jul 22, 2026

    Michele McNickle got me set up, she's excellent to work with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NICK

    Site Experience Feedback

    Jul 21, 2026

    FIRST TIME BUYING FROM HERE. EASY CHECKOUT AND GOOD PRICE.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Connor, Regal Logistics

    Site Experience Feedback

    Jul 20, 2026

    Came for a niche product, a rubber boot for a scanner. Also searched for scanner holsters and didn't find what I was looking for.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • MTtech

    Site Experience Feedback

    Jul 19, 2026

    Excellent pricing and great service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RootingForYou

    Site Experience Feedback

    Jul 17, 2026

    Currently, the checkout process does not provide customers with an estimated delivery date for their order. This lack of transparency is problematic, particularly for businesses like ours that provide IT services to clients. Without knowing when hardware will arrive, we cannot reliably inform our clients when their issues will be resolved, which reflects poorly on our service. We would like to see the website display accurate delivery estimates at checkout so that we can confidently communicate timelines to our clients.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 17, 2026

    I like provantage.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • D

    Site Experience Feedback

    Jul 15, 2026

    You have the products and can ship fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mark

    Site Experience Feedback

    Jul 14, 2026

    I did not receive an email that was supposed to have been sent to my existing email address. Provantage required me to change my password, using the email I never received, because of the length of time since last login. I had to create a new account with a new email address

    • Overall Rating: 4
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • ANJim

    Site Experience Feedback

    Jul 14, 2026

    I hadn't used Provantage until recently and was contacted directly by an inside sales rep that made my experience much easier.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ross26

    Site Experience Feedback

    Jul 14, 2026

    Provantage has been very helpful for finding some difficult parts or supplies.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nick C

    Site Experience Feedback

    Jul 13, 2026

    None to note

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HGI

    Site Experience Feedback

    Jul 10, 2026

    Provantage is much easier to deal with and order from than the other distributors I have worked with in the past.The check out process is simple and the paypal credit is an added bonus.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lets Wire It

    Site Experience Feedback

    Jul 10, 2026

    Its been great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ombracol

    Site Experience Feedback

    Jul 6, 2026

    Quick easy good price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • professorC

    Site Experience Feedback

    Jul 6, 2026

    I made a mistake with the billing info. Customer service was great at answering all my questions and also in updating my information.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Davy

    Site Experience Feedback

    Jul 5, 2026

    I like the simple design of the site. It’s my first time using it and knew what I was looking for; I didn’t explore much.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jitesh

    Site Experience Feedback

    Jul 4, 2026

    faster experience, but website interface, designs could be better. more filters would help narrow down. best deals.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
PROVANTAGE Customer Reviews | Verified Customer Reviews at Bizrate Surveys