Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 81 - 100 of 8,366
eidavis
Site Experience Feedback
Jun 25, 2024
I am replacing some solar lighting that I purchased from Plow and Hearth many years ago.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
eidavis
Post-Delivery Feedback
Jul 03, 2024
Plow and Hearth has been my go to for outdoor lighting for years now. I purchased solar lighting for my garden wall bench seating years ago and they just stopped working. As much as I would love for the string of lights to last forever I know that everything has a life span. I chose the lights that I just purchased because of the "yellow and warm" light glow these have. Its been a few days since I set them up so lets hope they last at least as long as the last...dare I say, longer.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chipper
Site Experience Feedback
Jul 03, 2024
A good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 03, 2024
good quality products
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mugs
Site Experience Feedback
Jul 02, 2024
Easy to order & when I call for assistance staff are always polite & helpful. You get a person to assist not a computer!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 02, 2024
Easy to find item
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 02, 2024
Easy site no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandy
Site Experience Feedback
Jun 17, 2024
I like the quality of your items & that you have sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandy
Post-Delivery Feedback
Jul 02, 2024
I’m pleased with the product…hopefully the edging will stop the weeds.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 02, 2024
Shipping charges are way too high. Most of the time, have to wait until you do a set shipping price to order the higher priced items.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 02, 2024
Couldn’t use the cheap shipping code and no one wanted to help
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Mare
Site Experience Feedback
Jul 02, 2024
Was pleased with this offer but I almost cancelled after seeing the charge for shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lanette
Post-Delivery Feedback
Jul 02, 2024
Product was purchased as a gift and sent right to the person. They seemed very pleased with the gift. Tracking its arrival was very easy. Recipient seems pleased with the gift.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
jennifer
Site Experience Feedback
Jul 02, 2024
love the firestarters, but 2 to 3 boxes per seasom
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gus
Site Experience Feedback
Jul 02, 2024
Excellent photos and descriptions of items. Great special shipping cost.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Ragu
Site Experience Feedback
Jul 02, 2024
Love everything about Plow & Hearth, the selection and the quality is great! Could have offered free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Thanks for asking.
Site Experience Feedback
Jul 02, 2024
Check out is somewhat confusing. Also should give an option not receive extra emails.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patti
Site Experience Feedback
Jul 02, 2024
I found it difficult to find/browse for a specific item—birdseed for this feeder. I assumed you don’t have it. Also with the code I thought I was going to get a percentage off the list price. Didn’t happen. I like the proud as described. Waiting to see it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Buster
Site Experience Feedback
Jun 23, 2024
I love the many options offered and the quality has been exceptional!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buster
Post-Delivery Feedback
Jul 02, 2024
I am drawn to the many metal sculptures offered. They cheer up our house and yard. Their items are brilliantly displayed in their catalogue and online. Ordering is easy and fast. In stock items are delivered in days. Opening the package is like opening a Christmas gift!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chri
Site Experience Feedback
Jun 19, 2024
easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Chri
Post-Delivery Feedback
Jul 02, 2024
items much more more expensive than similar items
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 8
- Customer Support: 6
- Full ratings for this review »
Rita
Post-Delivery Feedback
Jul 02, 2024
Loved my purchase. I contacted customer service to track my order and they were very helpful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Audrey
Site Experience Feedback
Jul 02, 2024
I was shopping on mobile and the site either wouldn’t load or took upwards of 10 minutes to load a page.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »