Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 61 - 80 of 8,366
Easy
Site Experience Feedback
Jun 20, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trekker
Site Experience Feedback
May 30, 2024
Website was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trekker
Post-Delivery Feedback
Jul 07, 2024
The quality of the cushions I ordered for my outdoor furniture was exceptional. I loved the thickness of the cushions and the fit. They looked exactly as pictured online.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
garden
Post-Delivery Feedback
Jul 06, 2024
beautiful, high-quality metal plaque for my garden
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sparky
Site Experience Feedback
Jun 02, 2024
Very easy to navigate and I liked the explanations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucy
Site Experience Feedback
Jun 22, 2024
Quick easy efficient
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Morgan
Site Experience Feedback
Jun 14, 2024
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Morgan
Post-Delivery Feedback
Jul 06, 2024
Plow and Hearth always lives up to my high expectations!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Just Me
Site Experience Feedback
Jun 14, 2024
I Love this site!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Just Me
Post-Delivery Feedback
Jul 06, 2024
We received the spinner and my husband started putting it together when he found that two essential pieces were an incorrect size. The spinner would not work with these pieces. I called customer service and spoke with a nice gentleman. He said I did not have to return the spinner, to keep it for parts, and he would send a new spinner to me. I received the new one within a few days. The spinner is now together and spinning beautifully.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Vicki
Site Experience Feedback
Jun 25, 2024
Out of stock color/design choices so limited to second choices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Vicki
Post-Delivery Feedback
Jul 06, 2024
Items ordered were not as thick as described. Fabric not as expected. May decide to return if replacement items are available
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Dani M
Site Experience Feedback
Jun 23, 2024
Just completed and patio and love the selection of outdoor patio/ garden accessories Plow and Hearth offers
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dani M
Post-Delivery Feedback
Jul 06, 2024
Purchase the yard Flower spinner Love, Love, Love it. Great addition to our backyard
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lynn
Site Experience Feedback
Jun 15, 2024
I didn't see a ship to store option. Shipping charge seems high compared to other companies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Jun 21, 2024
All was OK except wish there was some way to provide free shipping even if it was included in price of item. This way we know up front when we are deciding purchase what the actual cost was going to be.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 06, 2024
Very happy with everything I have ever purchased from Plow & Hearth.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 05, 2024
I never ever get to sign on to my account without a problem. Your IT department must be antiquated.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 7
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 04, 2024
Pillows arrived beautifully Two pillows did not have fillers only one They should of had the pillows for inside like It said
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Libby
Site Experience Feedback
Jun 26, 2024
Very easys to use.Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Libby
Post-Delivery Feedback
Jul 04, 2024
I am very happy with the wooden roll out mats— I got 12 last year. They are holding up well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Grandma Kiki
Site Experience Feedback
May 13, 2024
I was able to find what I wanted and order it efficiently without any hassles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grandma Kiki
Post-Delivery Feedback
Jul 04, 2024
I ordered cushions, a pillow, and rug for my porch. They are beautiful and of good quality. The swing cushion was on back order but arrived when I was told, it would arrive. The service from Plow and Hearth was excellent. I love my merchandise.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Greeking here
Site Experience Feedback
Jun 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
gutzgal
Site Experience Feedback
May 29, 2024
Good job all the way around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
gutzgal
Post-Delivery Feedback
Jul 03, 2024
Ordered in May. Saw a sentence that said July 2nd for arrival. It is July 3rd today, still no product. If I had BEFORE placing my order known it was going to be here this late I would not have placed the order. The product happens to match previous order from years ago that did NOT take this long to get. Still waiting!!!!
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
Randa
Site Experience Feedback
Jun 22, 2024
Unusual items.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Randa
Post-Delivery Feedback
Jul 03, 2024
The items matched the photo.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Keeper
Post-Delivery Feedback
Jul 03, 2024
Delivery was exceptionally good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »