Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 41 - 60 of 8,366
Surprise
Site Experience Feedback
Jun 30, 2024
My experience was ok. Shipping and handling high. No discounts offered to save on items purchased.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Earlybird
Site Experience Feedback
Jun 18, 2024
Website easy to navigate. Merchandise good quality. Smooth checkout.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Earlybird
Post-Delivery Feedback
Jul 10, 2024
Only one of two items was delivered. I called customer service to inquire about the other item and was told when to expect delivery of the second item. I was skeptical because there was no tracking information, but my second item arrived as promised. I’m very pleased with the quality of the items, the value of the items, and the integrity of the customer service rep.who responded promptly and completely to my concern.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
bells
Site Experience Feedback
Jul 02, 2024
i think the mulch recycled tires is a GREAT idea for the environment and my no need to weed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bells
Post-Delivery Feedback
Jul 10, 2024
Delivery was faster than anticipated! They will work well outdoors--just the right size to keep the weeds away for a clean edge look. I will buy more soon
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Serious fun
Post-Delivery Feedback
Jul 10, 2024
The metal flowers are wonderful.. they look better than the photos!! And look fantastic in my yard!! And it was great because they arrived earlier than expected..,on a previous order i did call customer service and they were great.. but the solar light went out fairly quickly but i used the globe for another project cuz i couldn’t find a solar replacement part.. anyway the prices overall are high and i have to wait til they are on sale.. but otherwise love the products as they are so creative
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Genie
Site Experience Feedback
Apr 30, 2024
Easy to order quality products. Miss the store that closed in Chester, N.J.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Genie
Post-Delivery Feedback
Jul 09, 2024
Always satisfied with products I purchase. Often find unique gifts. So sorry they closed the store in Chester, N.J.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Jul 01, 2024
Shipping and handling was rather steep. I can get better deals from other websites. On the whole you whole you offer good merchandise, but your prices are rather high, especially in this day and age when people are looking for real value. This is an area for improvement.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rob
Post-Delivery Feedback
Jul 09, 2024
The product I ordered was nice, but not as expected. The description in the catalog and on the web site said that it was 5 1/3" high. In actuality it was 13.5" high. While, as I said, the item was nice, it did change my plans for said product and I had to do some rethinking. I was also surprised that somebody at Plow & Hearth couldn't figure out how to use a tape measure/ruler to figure out how tall the item actually was and post a proper description in the catalog/web site.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SC
Site Experience Feedback
Jun 28, 2024
I thought the website was easy to navigate. All products were displayed clearly and checkout was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SC
Post-Delivery Feedback
Jul 09, 2024
I ordered 4 flocked Christmas trees and they came on time and were packed very well. I recommend Plow and Hearth because of the quality of the products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bball
Site Experience Feedback
Jun 26, 2024
Excellent site. Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Northern Necker
Site Experience Feedback
Jun 30, 2024
We love Pliw & Hearth Good value for good products. Easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Northern Necker
Post-Delivery Feedback
Jul 08, 2024
Ordered a firewood rack. It was delivered on time. The product appears to be well made.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Beth
Site Experience Feedback
Jun 17, 2024
It took time for me to order and you held my cart for me to come back to. But I thought I could get free shipping and then I didn;t get it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jo-ellen
Site Experience Feedback
Jun 30, 2024
You have a great website. Glad I am retired and have the time to browse.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Winterhawk1
Site Experience Feedback
Jun 23, 2024
Great products that are worth the extra money
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bubcha
Post-Delivery Feedback
Jul 08, 2024
I was surprised at how soon it was delivered. It is a BEAUTIFUL wind spinner. It was purchased to replace the same type spinner I purchased 7 years ago. Very VERY satisfied!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jeanne
Site Experience Feedback
Jun 23, 2024
I received an email with Halloween items and bought 2 of them. I hope they look as nice in person.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeanne
Post-Delivery Feedback
Jul 08, 2024
I ordered two Halloween gnomes that light up. Everything was perfect. No complaints.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
NA
Site Experience Feedback
Jun 30, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NA
Post-Delivery Feedback
Jul 08, 2024
It was exactly as advertised and my expectations
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Porch Lovers
Site Experience Feedback
May 25, 2024
I have an account and when I try to log in using my saved username and password it says they are incorrect.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Porch Lovers
Post-Delivery Feedback
Jul 08, 2024
Customer service was fabulous in exchanging my item. I now have everything here. It took a little bit of time. Some of my items were on backorder. My one and only real problem is I feel the cushions are too thin that I ordered for my antique wicker furniture.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 10
- Full ratings for this review »
Bird
Site Experience Feedback
Jun 22, 2024
All good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ms M
Site Experience Feedback
Jun 27, 2024
Website is good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Ms M
Post-Delivery Feedback
Jul 07, 2024
I’m always impressed with the quality of Plow and Hearth products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
San
Site Experience Feedback
May 30, 2024
I was very disappointed that I was unable to use my Birthday Discount. It should have stated it could not be used with any other discounts. It’s not really very special if there’s such limited use (even with an additional discount promotion that’s available to everyone)
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
San
Post-Delivery Feedback
Jul 07, 2024
Adirondack cushions fit my chairs and none are Adirondacks, but are high backed. Was replacing previously purchased cushions that are probably 10/12 years old. Those are still in great condition but you no longer have my geranium pattern (I don’t like the country geranium and the colors are different. These cushions hold up wonderfully!! I’d definitely recommend and Plow and Hearths are great quality.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 01, 2024
Need some way to add expedited shipping as I am concerned as to whether my July 4th decorative items will arrive in time for the holiday
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »