Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 101 - 120 of 8,366
SuziB
Site Experience Feedback
Jul 02, 2024
I’ve shopped for years here and am always highly satisfied with the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Claire
Site Experience Feedback
Jul 02, 2024
Love your selection
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Annie
Post-Delivery Feedback
Jul 02, 2024
I purchased a copper hammered portable fire pit, which also came with a copper table top so had a dual use, a firepit and it could be converted to an outdoor table. When using as a table it is the approximate height of a coffee table. Having a dual purpose helped me make my decision to buy this item and also because it looks beautiful on our new patio. The price was very high with shipping costs, however reviews were good from previous purchasers and stock was limited according to Plow and Hearth's online information. I am very satisfied with my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Crazy Canadian
Site Experience Feedback
Jul 01, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
Jul 01, 2024
Excellent quality Shipping is a bit much unless you have a coupon
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Deb
Site Experience Feedback
Jun 23, 2024
Had some trouble with website loading though other sites were loading fine
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Deb
Post-Delivery Feedback
Jul 01, 2024
Nice product- good quality
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Rooster1949
Site Experience Feedback
Jul 01, 2024
Have been looking for something for my hose but not wanting to put anything on my house or having to roll anything out so this is the perfect solution
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tigger
Site Experience Feedback
Jul 01, 2024
All was good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Emma
Site Experience Feedback
Jul 01, 2024
This is my favorite mail order business. Great products & friendly and helpful customer service folks. First class in every way!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bella
Site Experience Feedback
Jul 01, 2024
Selection was good. Sale prices reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Jul 01, 2024
Found it very convenient and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bobcat
Site Experience Feedback
Jul 01, 2024
Excellent My only complaint is colors are picked over, but I waited too late to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JMR
Site Experience Feedback
Jun 21, 2024
Everything is very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Geez
Site Experience Feedback
Jun 21, 2024
I don’t remember havin any reaction to the ordering process because I’ve ordered before. I had no real problems ordering today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geez
Post-Delivery Feedback
Jul 01, 2024
I received the wrong item and need to return or exchange it.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: N/A
- Customer Support: 7
- Full ratings for this review »
LoveToShop
Site Experience Feedback
Jul 01, 2024
I purchased Americana buntings from you last year, and the red color has run into the white in the rain. I am hoping these will not do the same, but you don't list what the fabric is made of. I'm also very disappointed that, when I added another item for $49.99, you didn't include it in the free shipping. I removed it from my cart and you lost a sale.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Buschie
Post-Delivery Feedback
Jul 01, 2024
I have bought Plow & Hearth goods since the 90's & they never fail to provide exceptional quality products, fair or better prices & awesome customer service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 01, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zoe B
Site Experience Feedback
Jun 04, 2024
My overall experience was very good. I will continue to purchase from Plow and Hearth but I do wish the shipping was faster and free of charge like other sites.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Zoe B
Post-Delivery Feedback
Jul 01, 2024
I purchased a fire grate replacement for an existing, older grate. It arrived early and it fit perfectly. a great grate product!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kayaker
Site Experience Feedback
Jun 23, 2024
Love your products but wish the sales were better and shipping less expensive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kayaker
Post-Delivery Feedback
Jul 01, 2024
Great company to buy from but wish prices were a bit lower.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Smokey
Site Experience Feedback
Jul 01, 2024
Great! Love your stuff!! Should give free shipping and offer a frequent buyer progeam
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »