Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 121 - 140 of 8,366
Meback2ya
Site Experience Feedback
Jul 01, 2024
Great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sigman
Site Experience Feedback
Jul 01, 2024
Easy to order and I like sale items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Tim
Site Experience Feedback
Jul 01, 2024
I found the perfect birthday gift for my wife!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JS
Site Experience Feedback
Jun 14, 2024
Good product description; I would like to have been able to purchase cushion covers vs new cushions.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
JS
Post-Delivery Feedback
Jul 01, 2024
I ordered beautiful new cushions for the Plow and Hearth chairs I purchased 10+ years ago. The old cushions had faded from the sun. I'm thrilled with the new cushions and they match the shutters on my front porch.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Diane
Site Experience Feedback
Jun 16, 2024
Only problem was that the website said no sipping cost on purchase over $85. When I looked at the breakdown of charges there was a standard shipping cost of $63+ and an additional charge for large item. I object to having two shipping charges when I should have only one, for the oversized item. I could not reach anyone in customer service because I ordered outside your normal business hours. Very discouraging!
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Diane
Post-Delivery Feedback
Jul 01, 2024
Although I ordered a WHITE porch swing, I received a BEIGE swing. The quality of the swing is very good but it is not the color I wanted. When I contacted customer support I was told that the item was no longer available and that is perhaps why I was sent the wrong color. Then I was told that I could receive a discount of $85 to compensate. I accepted that and decided to keep the product.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Ned
Site Experience Feedback
Jul 01, 2024
Liked the ease of finding what I was looking for. Disliked that I was told the promo code I received in today's email was invalid.0
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Terry
Site Experience Feedback
Jun 23, 2024
I like your merchandise!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
ZIPPER
Site Experience Feedback
Jul 01, 2024
OKAY, BUT GETTING WAY OVERPRICED
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
D
Site Experience Feedback
Jun 22, 2024
Easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jk
Site Experience Feedback
Jun 09, 2024
Great as always
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jk
Post-Delivery Feedback
Jun 30, 2024
Totally love plow and hearth. I get my fatwood from them every year and it’s quality quick and I love working with their webpage. You should get some for winter as well. Just told a family member today about you!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 30, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 30, 2024
Great reliable products at a reasonable price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 11, 2024
Website is easy to follow and use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
brown
Site Experience Feedback
Jun 04, 2024
The product I was initially looking for was not available, but I think it has been moved to clearance. It would be nice if it still reflected the item, and then showed not available, to avoid searching for the product.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
- Full ratings for this review »
TWR1
Site Experience Feedback
Jun 14, 2024
I was very thankful that there was a sale since my income is limited since I retired.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TWR1
Post-Delivery Feedback
Jun 30, 2024
It is too large for my lounge chair but I cannot afford to pay for the return postage to ship it back.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Sophie
Site Experience Feedback
Jun 30, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HKP
Site Experience Feedback
Jun 30, 2024
It was easy and the information provided was good for decision-making.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blossom
Site Experience Feedback
Jun 30, 2024
***OUTSTANDING***
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 30, 2024
I always receive quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jimbo
Site Experience Feedback
Jun 30, 2024
fine
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »