Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 21 - 40 of 8,366
Rudy
Post-Delivery Feedback
Jul 16, 2024
Placed order weeks ago, rug arrived promptly. No word on the bird bath. Called customer service because I was unable to track order on line. Said order is still processing from weeks ago. No communication from Plow and Hearth regarding order. I’m a long time loyal customer, this is disappointing.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
sharkj
Site Experience Feedback
Jul 01, 2024
it seems like if an item is out of stock it could be represented accurately while still shopping, not after dollar calculations are made
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
sharkj
Post-Delivery Feedback
Jul 16, 2024
Both cardinals are deep red which in real life would be two males Usually only seen in spring/summer near each other when competing for territory Not cozied next to each other Catalog photo has one orange bird which is appropriate for the female
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 4
- Customer Support: 4
- Full ratings for this review »
Sandi
Post-Delivery Feedback
Jul 16, 2024
Always purchase my garden lights from Plow & Hearth. This is my 4th set and have also recommended to my neighbor.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DCL
Site Experience Feedback
Jun 26, 2024
I had difficulties navigating the website at first. Once on the site everything worked out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DCL
Post-Delivery Feedback
Jul 15, 2024
All was good with my purchase experience.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
sparky
Post-Delivery Feedback
Jul 15, 2024
I am getting so many compliments on my table. It is perfect for where I put it. Good quality and pretty. I am so happy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Laura
Site Experience Feedback
Jun 02, 2024
Very user-friendly and offer good quality products
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Post-Delivery Feedback
Jul 15, 2024
The garden sign is made from cast aluminum. It is extremely well-made as well as the style of the sign. I love the fact that it is rust resistant. I would definitely recommend this as a gift For any occasion All the products from plow and her are Of excellent quality, I would recommend plowing her to my friends and family. The prices A bit high, but well worth it because the quality of the items are exceptional.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chief
Post-Delivery Feedback
Jul 15, 2024
Lights look great. My third set. You should give them a try
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Happy Decorator
Site Experience Feedback
Jun 22, 2024
I found you on facebook. I do not keep banking information on my phone so I used my Apple computer to lookup your website from the infor given me on facebook. I use facebook to browse things I am interested in. I buy from my computer.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Happy Decorator
Post-Delivery Feedback
Jul 14, 2024
I browse with facebook over days and then purchase with my computer.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
NCSJ
Site Experience Feedback
Jun 29, 2024
I was surprised there wasn't a threshold ticget free shipping. So I cancelled some of my purchases. Shipping is expensive and There were no coupons.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Millie
Site Experience Feedback
Jun 27, 2024
I am always pleased with Plow and Hearth products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Millie
Post-Delivery Feedback
Jul 14, 2024
I am constantly pleased with Plow and Hearth products. I look forward to viewing their catalogs and sincerely miss our local store.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BJ
Site Experience Feedback
Jun 16, 2024
I could make a better response once I receive the merchandise.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sephus
Site Experience Feedback
Jun 25, 2024
Well....I had to pause and was supposed to get an email with my unfinished order. But I didn't.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sephus
Post-Delivery Feedback
Jul 13, 2024
no
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Suzanne
Site Experience Feedback
Jun 26, 2024
It was very easy and clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Suzanne
Post-Delivery Feedback
Jul 13, 2024
Love the quality and pattern on rugs.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 13, 2024
Products are great! Exactly what I wanted. Arrived ahead of time. Customer service very helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sweet Pea
Site Experience Feedback
Jul 01, 2024
Have order from Plow & Hearth before and have always been satisfied with my purchases..
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sweet Pea
Post-Delivery Feedback
Jul 12, 2024
The item caught my eye, and I gave them as gifts. I have seen them and I'm very pleased with them, and so are the recipients. Ordering was very easy and shipped promptly.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
ABBYDO
Site Experience Feedback
Jun 15, 2024
I'M NOT SURE I RECEIVED FREE SHIPPING AND SALE PRICE.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ABBYDO
Post-Delivery Feedback
Jul 12, 2024
I had recently complained to a friend that an item I wanted cost way too much in shipping charges to purchase the item. She contacted me some time later to say shipping charges were waived right now. I then rushed to buy what I wanted.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
L
Post-Delivery Feedback
Jul 12, 2024
Good experience mostly except for product. Wasn’t a very good product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Dee
Site Experience Feedback
Jul 01, 2024
Had loads of trouble loading the payment page for 14 hrs.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Dee
Post-Delivery Feedback
Jul 12, 2024
So cute!! Fits perfect on our stove. Looking forward to filling it and using it to humidify our home when burning in the stove.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mully
Post-Delivery Feedback
Jul 12, 2024
Saw it on my iPhone bought it for my granddaughter She loves it!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
CoastalColorsGal
Site Experience Feedback
Jun 24, 2024
Can always trust Plow$ Hearth for quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CoastalColorsGal
Post-Delivery Feedback
Jul 11, 2024
Gorgeous vase. I live coastal so the color is spot on. It is LARGE. I would have expected it to cost more due to its size. Recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »