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Plow & Hearth Reviews - 8,366 Review - /10

Plow & Hearth conjures up the warm, neighborly atmosphere of an old-fashioned country store. Their "Products for Country Living" include high quality, unique products for the home, hearth, yard and garden. You'll find comfortable outdoor furniture, trellises, fireplace screens and toolsets, and decorative items for indoors and out among the wide selection. They offer products at fair prices, and guarantee all items without conditions.
Circle of Excellence - Plow & Hearth

2005
Platinum

Circle of
Excellence

5 years

Plow & Hearth Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

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Returns Process

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Recent Reviews for Plow & Hearth

Showing 1 - 20 of 8,366

Jewls

Site Experience Feedback

Jun 28, 2024

First time with this website. Was easy to place order. But shipping charges seem very high.I hope I am happy with my purchase.

None

Site Experience Feedback

Jul 02, 2024

It was a very good experience. The item I purchased was very reasonable.


Post-Delivery Feedback

Sep 03, 2024

Do not wish to compose a response

No

Site Experience Feedback

Jun 17, 2024

Good


Post-Delivery Feedback

Sep 02, 2024

Happy with the product, back order was a bit annoying, generally satisfied.

PJB

Site Experience Feedback

Jun 14, 2024

I read that shipping was free over $70, but I was charged for shipping.


Post-Delivery Feedback

Aug 21, 2024

I bought garden fencing. This is a beautiful product that I bought before and I wanted to add more to my garden. It was difficult to find available on line this year. I finally found some that would be available at the end of summer from the Plow & Hearth store, and I ordered it, expecting to wait 2 months. It actually arrived in July, which was better. It was expensive for garden border, but I love it and paid the extra money. I had to pay shipping. When I bought the exact Plow & Hearth product before from Amazon, shipping was free, delivery was much faster, and price was lower. I think the problem had to do with supply. I'm still glad I bought it. I'm planning to purchase again.

Cacky

Site Experience Feedback

Jun 23, 2024

It was typical of most online sites

Tab’s

Site Experience Feedback

Jun 04, 2024

The website was really good. I always buy Plow and Hearth from QVC. Your items are made very strong. I just LOVE this company

MV of nyc

Post-Delivery Feedback

Aug 01, 2024

The dragonfly on the rock is a charming and whimsical piece of art for the garden. I bought it as a gift and the recipient is very pleased!

Dicker

Post-Delivery Feedback

Jul 31, 2024

Great product great selection great ideas

Shaun

Post-Delivery Feedback

Jul 24, 2024

When I opened the package, the tape was stuck to one of the fairies. When I pulled the tape off, it also pulled up the design and left only bare metal. I was very disappointed that it was so easily removed. I contacted customer service and they immediately sent out a new onw. Great customer service.

Jim

Site Experience Feedback

Jun 28, 2024

Experience was superb!

Ingrid

Site Experience Feedback

Jul 01, 2024

Fairies

Jody

Site Experience Feedback

Mar 25, 2024

Happy to find outdoor cushions on sale. Hopefully they will fit really surprised about the shipping price $41. That seems like an awful lot. All else is great. I wanted five cushions. It wouldn’t allow me to do five. It only would let me do four so hopefully I can order another time when the product is in in the past when I have ordered, I was able to get shipping for more things than what I purchased now for $6.50. I must add that the merchandise I have ever purchased has always been excellent quality.


Post-Delivery Feedback

Jul 23, 2024

The cushions that I ordered only three came and when they sent the fourth one, the pattern was different because it was from a different provider all in all it turned out pretty well. I was sent the cushions so I would have them all match and the customer service was excellent and easy to work through, so I had a great experience, even though disappointment at the beginning, I would highly recommend Plow and Hearth They have great merchandise and good sales and I have found Customer service to be excellent

Candycane

Site Experience Feedback

Jun 26, 2024

Only complaint is that the video is cut off when watching on my phone

Sandra

Post-Delivery Feedback

Jul 22, 2024

Some fun items for Halloween and a gift for my aunt!!

Prof

Site Experience Feedback

Jun 29, 2024

It was fine

loud

Site Experience Feedback

May 27, 2024

The discount code box should be in or above the checkout box.


Post-Delivery Feedback

Jul 20, 2024

The chairs didn’t say they were out of stock or backlogged, so I surprised how long it took for them to actually ship. I was about to reach out to customer service when I finally got a notice that they were on there way. By then, we’d gone on vacation. They sat on our front porch until our very kind and understanding friend came over & put them in our garage. I love the chairs though, they look fantastic on our front porch. I love the fact that they won’t fade given they get lot of direct sunlight. Love that they come in red.

shih tzu

Site Experience Feedback

Jun 28, 2024

Good.


Post-Delivery Feedback

Jul 20, 2024

Very happy!

No thanks

Site Experience Feedback

May 20, 2024

No thaanks


Post-Delivery Feedback

Jul 18, 2024

I called customer support to ask about the delivery date and they weren’t able to tell me when. Lo and behold the products arrived today and I had only spoken to customer support this morning. They didn’t know the items had been shipped. Seems to be a gap in communication.

Bruciw

Site Experience Feedback

Jul 01, 2024

I was surprised to be charged twice for shipping and handling

Cas

Post-Delivery Feedback

Jul 17, 2024

First order everything went well. Will buy again from Pliw&Hearth soon. Thanks