Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 1 - 20 of 8,366
Jewls
Site Experience Feedback
Jun 28, 2024
First time with this website. Was easy to place order. But shipping charges seem very high.I hope I am happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Jul 02, 2024
It was a very good experience. The item I purchased was very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Post-Delivery Feedback
Sep 03, 2024
Do not wish to compose a response
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
No
Site Experience Feedback
Jun 17, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
No
Post-Delivery Feedback
Sep 02, 2024
Happy with the product, back order was a bit annoying, generally satisfied.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
PJB
Site Experience Feedback
Jun 14, 2024
I read that shipping was free over $70, but I was charged for shipping.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
PJB
Post-Delivery Feedback
Aug 21, 2024
I bought garden fencing. This is a beautiful product that I bought before and I wanted to add more to my garden. It was difficult to find available on line this year. I finally found some that would be available at the end of summer from the Plow & Hearth store, and I ordered it, expecting to wait 2 months. It actually arrived in July, which was better. It was expensive for garden border, but I love it and paid the extra money. I had to pay shipping. When I bought the exact Plow & Hearth product before from Amazon, shipping was free, delivery was much faster, and price was lower. I think the problem had to do with supply. I'm still glad I bought it. I'm planning to purchase again.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Cacky
Site Experience Feedback
Jun 23, 2024
It was typical of most online sites
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Tab’s
Site Experience Feedback
Jun 04, 2024
The website was really good. I always buy Plow and Hearth from QVC. Your items are made very strong. I just LOVE this company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MV of nyc
Post-Delivery Feedback
Aug 01, 2024
The dragonfly on the rock is a charming and whimsical piece of art for the garden. I bought it as a gift and the recipient is very pleased!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dicker
Post-Delivery Feedback
Jul 31, 2024
Great product great selection great ideas
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shaun
Post-Delivery Feedback
Jul 24, 2024
When I opened the package, the tape was stuck to one of the fairies. When I pulled the tape off, it also pulled up the design and left only bare metal. I was very disappointed that it was so easily removed. I contacted customer service and they immediately sent out a new onw. Great customer service.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Jim
Site Experience Feedback
Jun 28, 2024
Experience was superb!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ingrid
Site Experience Feedback
Jul 01, 2024
Fairies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jody
Site Experience Feedback
Mar 25, 2024
Happy to find outdoor cushions on sale. Hopefully they will fit really surprised about the shipping price $41. That seems like an awful lot. All else is great. I wanted five cushions. It wouldn’t allow me to do five. It only would let me do four so hopefully I can order another time when the product is in in the past when I have ordered, I was able to get shipping for more things than what I purchased now for $6.50. I must add that the merchandise I have ever purchased has always been excellent quality.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jody
Post-Delivery Feedback
Jul 23, 2024
The cushions that I ordered only three came and when they sent the fourth one, the pattern was different because it was from a different provider all in all it turned out pretty well. I was sent the cushions so I would have them all match and the customer service was excellent and easy to work through, so I had a great experience, even though disappointment at the beginning, I would highly recommend Plow and Hearth They have great merchandise and good sales and I have found Customer service to be excellent
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Candycane
Site Experience Feedback
Jun 26, 2024
Only complaint is that the video is cut off when watching on my phone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandra
Post-Delivery Feedback
Jul 22, 2024
Some fun items for Halloween and a gift for my aunt!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Prof
Site Experience Feedback
Jun 29, 2024
It was fine
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
loud
Site Experience Feedback
May 27, 2024
The discount code box should be in or above the checkout box.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
loud
Post-Delivery Feedback
Jul 20, 2024
The chairs didn’t say they were out of stock or backlogged, so I surprised how long it took for them to actually ship. I was about to reach out to customer service when I finally got a notice that they were on there way. By then, we’d gone on vacation. They sat on our front porch until our very kind and understanding friend came over & put them in our garage. I love the chairs though, they look fantastic on our front porch. I love the fact that they won’t fade given they get lot of direct sunlight. Love that they come in red.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
shih tzu
Site Experience Feedback
Jun 28, 2024
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shih tzu
Post-Delivery Feedback
Jul 20, 2024
Very happy!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
No thanks
Site Experience Feedback
May 20, 2024
No thaanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
No thanks
Post-Delivery Feedback
Jul 18, 2024
I called customer support to ask about the delivery date and they weren’t able to tell me when. Lo and behold the products arrived today and I had only spoken to customer support this morning. They didn’t know the items had been shipped. Seems to be a gap in communication.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 5
- Full ratings for this review »
Bruciw
Site Experience Feedback
Jul 01, 2024
I was surprised to be charged twice for shipping and handling
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Cas
Post-Delivery Feedback
Jul 17, 2024
First order everything went well. Will buy again from Pliw&Hearth soon. Thanks
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »