Pawhealer Reviews - 519 Reviews - 9.4/10
Pawhealer Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 80% |
Neutral | 12% | 16% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Pawhealer
Showing 81 - 100 of 519
SU
Site Experience Feedback
Sep 26, 2024
Ordering not that user friendly. But needed product
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Simba
Site Experience Feedback
Sep 25, 2024
I found exactly what I was looking for very quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 25, 2024
Ordered for dog
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Catlady
Site Experience Feedback
Aug 30, 2024
Excellent customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jan
Site Experience Feedback
Sep 13, 2024
My 14 year old Standard Poodle seemed much better after first trying Hind Quarter.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 23, 2024
Looking for soecific item. Found it quickly. Product works as claimed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doggy
Site Experience Feedback
Sep 22, 2024
First time on website. No immediate comments, but I appreciate the free shipping!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
LindaG
Site Experience Feedback
Sep 22, 2024
The explanation of what problems each product is good for was very helpful
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony K
Site Experience Feedback
Sep 22, 2024
I called and talked to Mark before placing the order. He was very helpful. Great experience!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EB
Site Experience Feedback
Sep 22, 2024
Easy to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 21, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pompatient
Site Experience Feedback
Sep 17, 2024
Pretty good. Hoped to avoid shipping costs by filling out the prompt.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Sep 15, 2024
Easy to use and love the volume discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
2awilliams
Site Experience Feedback
Sep 08, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
2awilliams
Post-Delivery Feedback
Sep 14, 2024
I paid for 2 day shipping but it took over a week for it to arrive. My dogs trachea has collapsed and she desperately needed this. The product itself is great. It just needed to get her faster.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 3
- Customer Support: 4
- Full ratings for this review »
Baby Boomer
Site Experience Feedback
Sep 14, 2024
Thank you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
JE
Site Experience Feedback
Sep 03, 2024
The website was straight forward and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JE
Post-Delivery Feedback
Sep 14, 2024
I am so happy that I found Pawhealer. My dog Zeus was diagnosed with a mass on his liver and I was looking for an alternative way to help him and I found it with Pawhealer. A customed blend was made for my boy and he is doing much better now. Thank you !!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Paco
Site Experience Feedback
Sep 13, 2024
Website is sort of user friendly, but needs a bit more clarity in selection of products. For example I needed to order the dog throat syrup-had a difficult time locating this product. There are several versions of the dog cough etc, syrup, but hard to find them on web site. These products are extremely good for dog health issues. Web site needs a bit more techy help!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PATCHI
Site Experience Feedback
Sep 12, 2024
i WENT RIGHT TO THE PRODUCT I NEEDED ON THE A-Z LIST OF PRODUCTS. LOVE THE INFO FOR EACH PRODUCT.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dot
Site Experience Feedback
Aug 15, 2024
Ordering product I use for my dog on a daily basis
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dot
Post-Delivery Feedback
Sep 12, 2024
My order of 8/15/24 took 3 weeks to be delivered. Product states it needs to be in cool dry place. It was in the hot heat for 3 weeks. I couldn’t get thru by phone. I emailed and to date have not been contacted back about my issue.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Cypro
Site Experience Feedback
Sep 11, 2024
Great website Easy to navigate and informative about products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »