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Pawhealer Reviews - 515 Reviews - 9.4/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%80%

Neutral

12%16%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 101 - 120 of 515

Online Shopper

Site Experience Feedback

Sep 01, 2024

Easy to navigate site but it looks a bit odd (regarding its layout) on an iPad.

WB

Site Experience Feedback

Sep 09, 2024

I had no problems with the website. I found and ordered what I needed.

Online Shopper

Site Experience Feedback

Sep 08, 2024

I’m done

Dawn

Site Experience Feedback

Sep 08, 2024

The website was easy to use and check out was fast.

Fast Ed

Site Experience Feedback

Aug 27, 2024

Was quick and easy and $5 cheaper then Amazon


Post-Delivery Feedback

Sep 07, 2024

Used to buy off Amazon no more I’d rather help small businesses man .my dog Kalli 14 years old

Schipperke Lover

Site Experience Feedback

Sep 07, 2024

All is good so far.

Boo bear

Post-Delivery Feedback

Sep 07, 2024

Works really well

Jinxx

Post-Delivery Feedback

Sep 06, 2024

My dog was having problems with urinating,an having stones. Pawhealer quickly fixed her problem.

Zippy

Site Experience Feedback

Aug 22, 2024

The Paw Healer website it educational and comprehensive on top of being the place where you order products so I always take plenty of time to read everything to understand my best options-including the testimonials.


Post-Delivery Feedback

Sep 05, 2024

My best friend, little Patches, is coughing, and her breath is stinky. I called Mark at Paw Healer for some recommendations. He gave me two choices and I got them both. We are a week into the protocol now with only one of the preparations, and the stinky breath is gone. The coughing has decreased noticeably too. I'm always happy with Paw Healer. Beats having my doggy traumatized by taking her into the overcrowded, noisy Vet office where they offer expensive drugs and shots, awful smells and cold metal tables that scare her to death.

OzMom

Site Experience Feedback

Sep 04, 2024

Can’t wait to try product. Lot of great reviews

Edward

Site Experience Feedback

Sep 03, 2024

It would hace been helpful to see the ingredients.

Deb

Site Experience Feedback

Sep 03, 2024

Good experience with order. Seem to take time to access product information

LynnL

Site Experience Feedback

Sep 02, 2024

I like that for most of the purchases I am able to use the quiz to get the best product.

JoeyzMom

Site Experience Feedback

Sep 01, 2024

Website was easy and information was very informative. Easy to check-out and I liked the discounts offered on your products.

Puli mom

Site Experience Feedback

Aug 23, 2024

I needed a refill for my dogs heart & liver supplements and included a hound honey. She has much better results with PawHealer supplements rather than other Rx from her vet which are very expensive and usually upset her stomach. I also like the discounts and special offers.


Post-Delivery Feedback

Sep 01, 2024

I explained what was going on with my dog and what PH products she’s already taking. I was told about another product that has been working well

she wolf

Site Experience Feedback

Aug 30, 2024

Easy to order

Dot

Site Experience Feedback

Aug 30, 2024

Website is easy to get around and order supplies. Good information on each product. Calling up to get further information was good in the past. I usually get my products in about a week. My last order unfortunately has been over 2 weeks now. Still waiting on my last order.

Bo

Site Experience Feedback

Aug 20, 2024

My dog is experiencing symptoms of Kidney Yank Vaccuity and your website took my right to the supplements she needs.

Asti

Site Experience Feedback

Aug 19, 2024

Pretty good


Post-Delivery Feedback

Aug 29, 2024

Unfortunate it gave my dog diarrhea so I stopped it. I am willing to try it again in a week or so .

Kristie

Site Experience Feedback

Aug 28, 2024

Was great but I was wondering I there is another specific remedy that would work well with the bladder formula for incontinence. I wasn't sure if there was something specific to combine?