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Pawhealer Reviews - 519 Reviews - 9.4/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%80%

Neutral

12%16%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 61 - 80 of 519

MAIVE

Post-Delivery Feedback

Oct 11, 2024

The products I’ve bought have been such a huge help to my dog and he is thriving with the natural remedies. Thank you so much.

Online Shopper

Site Experience Feedback

Oct 11, 2024

The major purchase is expensive for me but my girl is worth it and works!

Susy

Site Experience Feedback

Oct 10, 2024

Goo offer o products

Online Shopper

Post-Delivery Feedback

Oct 10, 2024

My Pomeranian has Collapsed trachea and I wanted to find something to help ease her discomfort and I seen Pawhealer didn't know anything about anything turns out I had ordered the wrong thing at 1st and I called customer support and talked to someone that was so knowledgeable of the products and got me what I needed and so I sent the other med back and got my refund so fast! I will DEFINITELY will be a returning customer and will be recommending this to everyone!

jc

Site Experience Feedback

Oct 09, 2024

Good experience, fast and easy

Esse

Site Experience Feedback

Oct 08, 2024

I couldn't find the product dosage amount (usually shown on the bottle or with an insert). I would have liked to see this information.

esa

Site Experience Feedback

Oct 07, 2024

great experience!

N/A

Site Experience Feedback

Oct 07, 2024

It took some perseverance to find the syrup formula.

Windo

Site Experience Feedback

Oct 07, 2024

I have ordered this product once before and it has been very beneficial to my dog0

Lovegail

Site Experience Feedback

Sep 28, 2024

I’ve been purchasing from you for many years and have always been pleased. Thank you.

Online Shopper

Site Experience Feedback

Oct 04, 2024

very good

Von Bosch

Site Experience Feedback

Oct 03, 2024

All went well although it looks like free shipping is not free for your Canadian customers

DogLover

Site Experience Feedback

Sep 21, 2024

Happy to see some discount for helping continue buying medicine for dogs (2). Luckily the dogs adjusted good with the medications related to their diseases but concern of the price with a limited retired income. Hope Pawhealer will give more discount for seniors. Thanks for your consideration.


Post-Delivery Feedback

Oct 01, 2024

Better medication compared to Dr's prescription due to no side effects that much

Coee

Site Experience Feedback

Sep 25, 2024

I'm glad I'm getting what I ordered. Hopefully it will help our Yorkie


Post-Delivery Feedback

Oct 01, 2024

Thank you for giving my product on time

juco

Site Experience Feedback

Sep 30, 2024

The dissolve has worked well in dissolving my dog's fatty tumors. She is 12 years old and it's nice to see that they have shrunk in size. I also get the greens which seems to help with both of my dog's overall fitness and not wanting to eat grass and leaves as often. I've been pleased with the products I've tried and will continue to use them.

Boomguy

Site Experience Feedback

Sep 29, 2024

Website a bit confusing. Survey n/a'd in some cases ... have not rec'd product, how can I appraise value? Suggest you send survey AFTER purchase and use.

AlohaKay

Site Experience Feedback

Sep 29, 2024

Good

gabby

Site Experience Feedback

Sep 28, 2024

I had a hard time signing in after I registered s it kept telling me to check my cc

Abigail's Mom

Site Experience Feedback

Sep 20, 2024

easy. hope these help


Post-Delivery Feedback

Sep 28, 2024

In 3 days I'm already seeing a difference. We were able to cut back on her anti-inflammatory medicine. What a relief! I paid for the faster shipping and that worked out great too. If your dog is not responding to 'vet' treatments, try Chinese herbs. My dog responds great to them

Kobe

Site Experience Feedback

Sep 27, 2024

N/A