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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 30, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 461 - 480 of 516

Isadora

Site Experience Feedback

Jan 01, 2024

Waiting to receive my medication in two days and hope the product rectifies the problem.


Post-Delivery Feedback

Jan 07, 2024

Dog has a bad cough. Use in conjunction with prescription drugs to get that soothing relief.

Joy

Site Experience Feedback

Jan 07, 2024

Good

Aries

Site Experience Feedback

Jan 02, 2024

great job by customer service worker.

K

Site Experience Feedback

Jan 06, 2024

Great

Cat

Site Experience Feedback

Jan 05, 2024

Easy to navigate but a little busy visually.

Dar

Post-Delivery Feedback

Jan 04, 2024

Shadow has only been on the cough medicine. for a few days but so far so good! Coughing is less severe. He seems not to dislike the taste. The powder for the trachea is a little harder to get down.

Shelala

Site Experience Feedback

Jan 04, 2024

Good information concerning what to purchase for what ailment or desired results on site.

BigMama

Site Experience Feedback

Jan 04, 2024

Very Good

Lullabelle

Site Experience Feedback

Jan 04, 2024

I was pleased with your alls web site . It was easy to look up exactly what i needed for our Fur Baby . Thanks , Dena

Online Shopper

Site Experience Feedback

Dec 20, 2023

My dog had bladder stones, once he started using your product, so far so good

mickey

Site Experience Feedback

Dec 15, 2023

Used "Ask a Question" and received a recommendation fairly quickly.


Post-Delivery Feedback

Jan 01, 2024

I have already recommended Pawhealer to my sister-in-law

Online Shopper

Site Experience Feedback

Dec 29, 2023

Ok so far

Rocky

Post-Delivery Feedback

Dec 29, 2023

I purchased 2 items, one of the item was given as a gift to a friend for his dog to see if it help with the dog's coughing. My friend told me that the dog's coughing has improved & that he will start buying the Hound Honey (cough) I been buying the Hound Honey (heart condition) for my dog for a while from Amazon & it really reduced the coughing.

Imhisfav

Site Experience Feedback

Dec 16, 2023

Paw healer is my only hope... excited to have my doggy try it.


Post-Delivery Feedback

Dec 28, 2023

Too soon to tell, but the honey has really helped her cough. Arrived in time. Easy to read and administer. Is as described. I will definitly be a return customer!

coco

Site Experience Feedback

Dec 26, 2023

It was simple and good.

Website Ease

Site Experience Feedback

Dec 26, 2023

Everything was very easy to use. The website is very easy to navigate through and I was able to find what I needed with ease. The product was much cheaper than I could find anywhere else and the checkout was very easy to use.

Little Girl’s mom

Site Experience Feedback

Dec 26, 2023

The site was easy to navigate. The info was clear and concise.

Mabish

Site Experience Feedback

Dec 24, 2023

Easy to maneuver

Nones

Site Experience Feedback

Dec 08, 2023

All was good


Post-Delivery Feedback

Dec 23, 2023

Your product is great.

SuzieQ

Site Experience Feedback

Dec 22, 2023

It is easy to maneuver around. Am able to assess what I might need based on listed symptoms per product, and have also used chat which was helpful.