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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 30, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 441 - 460 of 516

Little Girl’s mom

Site Experience Feedback

Jan 21, 2024

The website is easy to navigate, I found my product in seconds.

Ml

Site Experience Feedback

Jan 21, 2024

It was easy to navigate

Lucky

Site Experience Feedback

Jan 19, 2024

Good,easy

Online Shopper

Site Experience Feedback

Jan 19, 2024

it was a little hard to find the honey.

TB

Site Experience Feedback

Jan 07, 2024

My dog was diagnosed with kidney stones in the emergency Vet visit due to the fact she couldn't urinate. I started Pawhealer a month after she had been on antibiotics. So far she's been on for 2 going into 3 weeks. No issues she is urinating no blood and along with the diet change her coat looks very nice and is growing nice because she had some balding spots however no more. Thank you for you formula she was required to have surgery however the cost and it being so evasive I decided to try Pawhealer and so far so good. Everything is excellent now

Skye

Site Experience Feedback

Jan 19, 2024

its ok.. still trying to see if your products work.. so far i am undecided.

Brayth

Site Experience Feedback

Jan 18, 2024

Very easy to navigate

Zarah

Site Experience Feedback

Jan 17, 2024

Shoping on this site is always a pleasure

1Protozoan19

Site Experience Feedback

Jan 15, 2024

Looking for a specific product for dog fatty tumors . Site was fairly easy to navigate-anxious to try product! Am curious about free shipping advertised did I confuse something? Looks like a good product line

Jo

Site Experience Feedback

Jan 15, 2024

Website is easy to navigate and I appreciate hearing feedback from other purchasers.

WorriedDogMom

Site Experience Feedback

Jan 15, 2024

All ok. First time on the site.

Saddie

Site Experience Feedback

Jan 13, 2024

Good

Charlotte

Site Experience Feedback

Jan 13, 2024

Wonderful

Mary

Site Experience Feedback

Jan 05, 2024

I was very impressed with the speed of a call-back, the helpfulness and knowledge of the specialist and am looking very forward to using a more natural approach to helping my pet.


Post-Delivery Feedback

Jan 13, 2024

I did not want to take my dog to the vet, spend hundreds of dollars to have them tell me what was wrong when I already knew, and then give her medication for the problem she was experiencing that is known to have negative side effects, and is not always effective. I was so pleased to find a Chinese medicine option for pets - I use mostly eastern options for my family when it comes to healthcare, so I loved this for our pets. More affordable than the vet, more natural than other medications, and after just a few days, seems to be working!

Mikey

Site Experience Feedback

Jan 13, 2024

Good experience as it is streamlined and organized.

Online Shopper

Site Experience Feedback

Jan 12, 2024

Professional, easy to use website. Great shipping

Easy Savings

Site Experience Feedback

Jan 12, 2024

It was good, straightforward and easy. Only thing I nearly lost the Save $10 offer. Had to put it in twice.

eve

Site Experience Feedback

Jan 11, 2024

Needed help on the free shipping

Bunny

Site Experience Feedback

Dec 27, 2023

The site is easy to use and checkout was quick and easy.

KY_ RAIN

Site Experience Feedback

Jan 10, 2024

Experience was good, did not like that it would not let me buy as a giest, i had to register for it to say I had a valid email address.