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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 30, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 481 - 500 of 516

christyj51

Site Experience Feedback

Dec 20, 2023

It is easy to order and the info was not shared but easy

sundance

Post-Delivery Feedback

Dec 20, 2023

what is most important to me, is the herbs seem to have resolved the problem in my senior dog. so I ordered 3 months worth.

push

Site Experience Feedback

Dec 20, 2023

COUPONS THAT WERE NOT VALID FOR THIS ORDER - VERY DISAPPOINTING

Weim lover

Post-Delivery Feedback

Dec 19, 2023

This product is a natural way to stay heart worm free. I have used in for years. It does the job. Very pleased.

CAH

Site Experience Feedback

Dec 19, 2023

I have purchased many times. Good products.

Online Shopper

Site Experience Feedback

Nov 24, 2023

The meds seem to be helping, only complaint is the shipping cost to Canada.

Miss Kate

Site Experience Feedback

Dec 16, 2023

I find this website to be well organized and easy to access. Yours is a good company. I do like special offers!

Yorkie

Post-Delivery Feedback

Dec 16, 2023

Ordered product, had no idea on arrival time, called CS but the person had no idea on product or delivery. I haven't used the product long enuff for results to show. In my waiting period bfore it arrive I believe my yorkie had passed a bladderstone. I May not need both bottles to resolve her problem. How long do I have to return an unopened bottle to receive a full refund? Thank u

BlueDave

Site Experience Feedback

Dec 15, 2023

Very pleased with the first product I purchased - my little companion seems more energized and healthy in general, and she's seventeen!

DAW151

Site Experience Feedback

Dec 15, 2023

Had a pleasant experience purchasing herbs for my dog.

Janet

Site Experience Feedback

Dec 15, 2023

It is a great website

Bee

Site Experience Feedback

Dec 14, 2023

Good

Jerry

Site Experience Feedback

Dec 14, 2023

Some promo came up for free shipping and I put in promo code and did not get free shipping

Lufo

Site Experience Feedback

Nov 26, 2023

The warranty can not be apply because we will see results only in a few months. Charge for delivery are expansive when you live out of USA


Post-Delivery Feedback

Dec 13, 2023

Expensive delivery. I will know if it works only in 3 months. No possibility for warranty……

Z girl

Site Experience Feedback

Dec 13, 2023

Good

Grayson's mom

Site Experience Feedback

Dec 05, 2023

Should say upfront the requirements for free shipping.


Post-Delivery Feedback

Dec 13, 2023

I have only used it less than a week. I do think I have noticed a difference in his coughing

TWIGA

Site Experience Feedback

Nov 30, 2023

RICH WEBSITE WITH A GREAT DEAL OF INFO ON CONDITION TREATMENT


Post-Delivery Feedback

Dec 11, 2023

My small dog is suffering with a 24 hrs hacking, honking cough. Valley Fever and other fungals have been ruled out. Sadly it was found there are 2 large masses in the chest. I purchased the Phlem Heat syrup and it has lessened the intensity as I continue to use it. I am grateful for even small relief while awaiting best treatment. Thank you.

j101

Site Experience Feedback

Nov 24, 2023

Very good experience! I'm hoping that my items are shipped soon to me.


Post-Delivery Feedback

Dec 11, 2023

I absolutely love the fact that I was able to ge this on sale! I only wish there was coupons or a loyalty program as I buy so much.

Retd farmer

Site Experience Feedback

Nov 24, 2023

Had trouble ckn out froze up ...my last purchase had to make call and do over phone using android phone not computer hope that helps My last purchase us helping my dog thnk u grateful Believe totally in trad chin med glad ur available wish u had more exposure for people to address animal issues using your great products


Post-Delivery Feedback

Dec 10, 2023

I am grateful there is a team of knowledgeable professionals that seek to heal cause not only the symptom(s). Took my older dog to vet recd diagnosis and bundles of pills that had no effect..I m amazed how quickly my doodle responded and have recently ordered for another doodles I am beyond happy and believe in Trad Chinese Med practices whIch ur remedies are based on

Crow

Site Experience Feedback

Dec 10, 2023

Not a single problem. Easy to locate product and checkout.