Pawhealer Reviews - 516 Reviews - 9.5/10
Pawhealer Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 81% |
Neutral | 12% | 15% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Pawhealer
Showing 501 - 516 of 516
MTlivn
Post-Delivery Feedback
Dec 10, 2023
I found these wonderful products for my Bobby. He had bladder stones (15) and then surgery. I felt they were returning, with the help of "Urinary Free the Flow" he is much better and uses less lasix. Bobby also has trachea collapse, with the benefit of "Trachea Soother Syrup" I have been able to decrease the prednisone. I muscle test my baby twice a day for his needs. Please try these products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cindy
Site Experience Feedback
Dec 09, 2023
Great website - I love the ease of order, option for 2 day shipping and option to encapsulate the herbal supplements
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Excellent Products that really Work
Site Experience Feedback
Dec 09, 2023
Amazing products that really work. Quick and careful shipping. I wish they answered their email, otherwise, I'm very happy with the site and products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SMK
Site Experience Feedback
Dec 08, 2023
Easy to maneuver website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Panther
Site Experience Feedback
Dec 08, 2023
The person on the phone was very helpful and explaining what your product will do. Looking forward to see how effective it is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shih Tzu Lover
Site Experience Feedback
Dec 08, 2023
Its always been easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bea
Site Experience Feedback
Dec 07, 2023
My experience with pawhealer was very smooth. Easy to understand and was able to ask a question and get a response within hours. So i was able to make a decision regarding which products to purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 07, 2023
Difficult to use. It wouldn’t let me finish the sale at first. It wouldn’t give me code at first to add for promised free shipping. I sent messages, & then called to get help. It finally sent code to finish order. It took me 40 minutes to be able to finish the order. Thanks to the gentleman I spoke to on the phone I was able to reorder again & order went through. Thank you!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Sparkle
Site Experience Feedback
Dec 06, 2023
My experience was great even thou someone asked if I needed assistance in the chat screen. I typed what I needed. They responded that they were busy helping someone at the moment but if I needed to leave I could but please leave a message for them. I just decided to place the order without assistance. It was still pleasant.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DAW
Site Experience Feedback
Dec 03, 2023
It was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bronson
Site Experience Feedback
Dec 03, 2023
All good. The questionnaire is a helpful tool to narrow down product selection by what is going on with my pet. Contacting company for help is also an attractive option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Sadie
Site Experience Feedback
Dec 02, 2023
Pawhealer's website very easy to use. Easy check out and great products to help your pets. Always happy with purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Finn's Mom
Site Experience Feedback
Dec 02, 2023
Mostly a re-order and added one new product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kodie
Site Experience Feedback
Nov 30, 2023
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barb.
Site Experience Feedback
Nov 29, 2023
I couldn’t find the oz that I needed for my tiny dog, but I just read better and I found what I was looking for, no problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Josie and Tye's mom
Post-Delivery Feedback
Nov 29, 2023
I have purchased Paw Healer Trachea Soother and Paw Healer Heart Syrup for a couple of my dogs' coughing issues. Works very well, at least try it for your dog, you won't be disappointed. And it worked fast for my dogs!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »