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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 30, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 421 - 440 of 516

marilyne

Site Experience Feedback

Jan 29, 2024

It was all good. Fast and efficient

Paudar

Site Experience Feedback

Feb 07, 2024

Finding and reviewing cart is not easy its hidden behind the banner

Gizzy's Place

Site Experience Feedback

Jan 29, 2024

Fast quick ordering. Disappointed that the shipping takes so long, but oh well.


Post-Delivery Feedback

Feb 06, 2024

This product was awesome! Quieted my dogs hacking cough and finally allowed her to rest peacefully. She was on 4 medications and now on none.. I'm still in shock how great it worked. I've told 3 people already of how wonderful this cough honey is and they're ordering some too. Wish shipping was a bit faster, but in the end very very pleased. Keep up good work!

ek

Site Experience Feedback

Feb 05, 2024

good

Online Shopper

Site Experience Feedback

Feb 02, 2024

Good experience

Molly

Site Experience Feedback

Jan 18, 2024

Was able to find what e was looking for with a good description of each product.

FINLEYS MOM

Site Experience Feedback

Dec 29, 2023

I like that you offer a natural alternative to medication. However you don't give enough info on what is in this. It's totally a blind hope that it's safe and will work. But I'm desperate to save my precious dog. Also price is a little high.


Post-Delivery Feedback

Feb 02, 2024

I ordered the heart qi supplement for my dog with chf. It claims to help symptoms but after an entire bottle he still exhibits the same degree of symptoms. The price is high for a month supply and now that it doesn't help makes me upset that I wasted precious time he doesn't have left,on this product. Disappointed

Docster

Site Experience Feedback

Jan 10, 2024

I needed a product for my poor itchy dog with whom we have been battling fleas and I was able to find what I need very quickly. The I decided to look to see what I could find for one of our other dogs that has ear problems off and on, every time he is groomed and I was able to find something I believe will help him.


Post-Delivery Feedback

Feb 01, 2024

This is my second purchase, one of my dogs picked up fleas while visiting a relative. I tried all the normal flea products available, still she scratched and looked miserable. Then I thought of your products, unsure of what I might find but hoping for the best and I was able to find what I was looking for. She is much better now, fleas are gone. While I was at it I looked for ear products for my sisters dog that gets periodic ear problem when he goes to the groomer. He does not like the ear medication the vet recommended, you have to use so much in his ear every time and he cries like baby. I found one to try on him that only uses a few drops, and no crying! I have used your products for both my dog and cat, and everything worked as stated on your website. I tell everyone I know to go look at what you have. Your prices are reasonable also. I’m trying to do more natural things with my pets so I love that these are holistic.

The Momma

Site Experience Feedback

Jan 30, 2024

excellant

Online Shopper

Site Experience Feedback

Jan 30, 2024

There's a lot going on, was hard to navigate through.

Hedgelip

Site Experience Feedback

Jan 30, 2024

First time ordering. No problems encountered. I'll let you know how the product performs.

browngirlism

Site Experience Feedback

Jan 29, 2024

good

Eduardo

Site Experience Feedback

Jan 29, 2024

All good. Complete Information.

kochese

Site Experience Feedback

Jan 28, 2024

Don't like the web site or their prices.

Jack

Site Experience Feedback

Jan 28, 2024

It was a good site not too much backtracking required

chesmom

Site Experience Feedback

Jan 26, 2024

Site was easy to use. Hope the product works for our pup.

JS

Site Experience Feedback

Jan 25, 2024

It said if I ordered today I would get free shipping, it still charged me shipping, I was pleased with everything but that.

Isabella

Site Experience Feedback

Jan 23, 2024

Good

Bid Dog

Site Experience Feedback

Jan 23, 2024

Sounds like great products, hopeful my Dane will respond to this product. Thanks

Bob

Site Experience Feedback

Jan 21, 2024

Good experience found the product I needed right away, simple ordering, I appreciate the guest check out