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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 401 - 420 of 516

Patty

Site Experience Feedback

Feb 16, 2024

My son has a dog with trachea issues and hoping these products will help

ladybug

Site Experience Feedback

Feb 15, 2024

Everything went smoothly...

Dog mom

Site Experience Feedback

Feb 14, 2024

The man on the phone was very helpful in helping me what to order

Dr Death

Site Experience Feedback

Feb 13, 2024

The product may or not help but your shipping charges are outrageous

Online Shopper

Site Experience Feedback

Feb 13, 2024

Good

China

Site Experience Feedback

Feb 03, 2024

Everything went well.


Post-Delivery Feedback

Feb 13, 2024

I have purchased Hound Honey from Amazon for a period of time & decide to go directly to Pawhealer's website as the delivery is faster. My dog has an enlargement heart & was prescribed hydrocodone to control the dog's coughing, but after a while it didn't seem that was working. I started given the hound honey & the cough has diminished especialy at night time, when my dog had several episodes of coughing. I truly recommend the Pawhealer hound honey to my friends, family & anyone that is experiences the above mentioned issues with their dog.

Wendy Morris

Site Experience Feedback

Feb 13, 2024

Website was easy to navigate, choose products, and checkout. Plus there were coupons to use for Valentines Day. Awesome

Wizard

Site Experience Feedback

Feb 02, 2024

it's quick and easy


Post-Delivery Feedback

Feb 12, 2024

I purchased the "upper lumps and bumps" in the hope that it will dissolve the fatty lump on my dogs chest or at least prevent it from getting bigger. I love the quantity discount as well as the $10 off, freebie shipping Fridays.

Online Shopper

Site Experience Feedback

Feb 01, 2024

Hard to read information about product ingredients.


Post-Delivery Feedback

Feb 12, 2024

I'm trying a product to reduce a fatty mass and will see how it works over the next few weeks. Package was delivered on time, clean information receipt along with it, and so far my dog is showing energy improvement.

Cris

Site Experience Feedback

Feb 12, 2024

First time ordering so I'm happy to try out these products 🙂

Tiger

Site Experience Feedback

Feb 12, 2024

Instantly found what I was looking for. Thanks for the coupon.

Daisy

Site Experience Feedback

Feb 12, 2024

Quick and easy transactions, just the way I like it. I had no trouble finding and purchasing exactly what I was looking for. The free shipping was a nice bonus. Thank You very much!!

Tara R

Site Experience Feedback

Feb 12, 2024

Awesome experience! Thank you for keeping my furbaby alive with your awesome product

mrjrwalker

Site Experience Feedback

Feb 12, 2024

will have a comment when I receive and use this product.

Pat

Site Experience Feedback

Feb 11, 2024

Very friendly

Manny

Post-Delivery Feedback

Feb 11, 2024

straightforward delivery of good product

Online Shopper

Site Experience Feedback

Feb 11, 2024

The sale announcement banner covers the account login -- has been for quite some time

chihuahuas

Site Experience Feedback

Feb 09, 2024

excellent

juliet

Site Experience Feedback

Feb 09, 2024

website kept freezing had to shut down and start over

Anonymous

Site Experience Feedback

Feb 08, 2024

Your products have helped in the past and look forward to these ones.