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Pawhealer Reviews - 516 Reviews - 9.5/10

Nov 29, 2024
Pawhealer sells traditional Chinese herbs, nutritional supplements, and pet products. They do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches.

Pawhealer Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.7 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%81%

Neutral

12%15%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Pawhealer

Showing 381 - 400 of 516

DogMom321

Site Experience Feedback

Feb 26, 2024

Website was easy to navigate

Online Shopper

Site Experience Feedback

Feb 16, 2024

Love the products and the descriptions are wonderful. I love that there are bundle options for discounts. The website is a bit "busy" and visually stimulating, but overall the experience is great and will highly recommend the products to others.

Sweet girls mom

Site Experience Feedback

Feb 25, 2024

I love the product. Purchasing directly is less expensive. The checkout process was simple and the discounts available to me were clearly stated. Ordering was easy.

Online Shopper

Site Experience Feedback

Feb 25, 2024

Thank you for providing theses products. My chihuahua mix is going on over 15 yrs. $5,000 later about 3 yrs ago got, diagnosed with collapses trachea & Cushings disease. My boys, western vets are killing our animals with these diseases with there dangerous, outdated meds, with induce heart attacks, and so on, intensify bad side effects, like tremors, migraines, Hence, painful death. Everything it treats it’s doesn’t, makes symptoms worse. Doing my own research found you guys for the collapse trachea, pet well being tinctures for Cushings. Giving it another go. He needs help with labored breathing due to collapse trachea. Do you have any Chinese herbs for the Cushings disease? Thank you much🙏 Katie Aldana bradybellastar@me.com (310) 717-3110

Sully

Site Experience Feedback

Feb 24, 2024

The products are great. It would be helpful if the bottles had more distinct labels.

Puli mom

Site Experience Feedback

Feb 08, 2024

I used my phone today when I gave used my computer in the past. Looking at the sr site is definitely easier on the computer. Once I found what I was looking for everything moved a bit smoother. Getting to payment was also difficult, but once again it was due to my using my phone instead of my computer.


Post-Delivery Feedback

Feb 23, 2024

My girl has been licking her feet. The HOT PAWS I ordered started working in about 5 days. Paw Healers can always be trusted to do the job.

Great selection of products

Site Experience Feedback

Feb 23, 2024

I work at a vet and we recommend your products to our clients :)

Mosaveldt

Site Experience Feedback

Feb 23, 2024

Interaction was fine overall, although there were several.pop-ups that made it tricky to check out. This is my second purchase and the product appears to be working on my 7 year old pointer mix. He has a few soft lipomas under belly where it meets his front legs. Also a small one on his left leg-which has disappeared! It feels like the others are looser and slightly smaller.

It works!

Site Experience Feedback

Feb 23, 2024

Wonderful product! A bit hard to find what I was looking for. Should put all wheez trachea support herbals in one section. Also confusing when adding to cart. Buy now means directly to cart and pay. Easier to out add to cart, keep shopping

Silver

Site Experience Feedback

Feb 22, 2024

It worked good. Ordering my products.

Janie

Site Experience Feedback

Feb 22, 2024

good but will be able to evaluate more after I try the product with my dog

Mondo

Site Experience Feedback

Feb 21, 2024

Excellent.

HolisticPet90

Site Experience Feedback

Feb 20, 2024

Overall great experience!

Lu

Site Experience Feedback

Feb 19, 2024

I have an ol girl that we rescued. & she is getting fatty tumors, Your product is very reasonably compared to everything that is out there

Ladybird

Site Experience Feedback

Feb 19, 2024

First time purchase experience was great. Quick and simple. Build your own combo pack would be good.

SuzieQ

Site Experience Feedback

Feb 18, 2024

Easy, comprehensive, efficient

Dr. Hunt

Site Experience Feedback

Feb 18, 2024

preferred that the treatments are Chinese Medicine Herbal and NOT toxic big PHARMA. Working in a hospital with a PsyD in mental Health Care and RN charge nurse in ICU, CCU, Elder care in home health since 1971, I know how toxic the medications are in decreasing the patient's life span with nasty s/s and costs.

JimmyG

Site Experience Feedback

Feb 18, 2024

Overly expensive product to help our sick animals. I understand making a profit, but the cost is incredibly high for the volume of product you recieve.

Online Shopper

Site Experience Feedback

Feb 17, 2024

No comments. I was disappointed in the shipping when spending over $100. Like the products. Also curious how to get the discount code? I see this pop-up but have never received one.

Sheny

Post-Delivery Feedback

Feb 16, 2024

Well, I only had been giving this product to my shadow for only 1 week, I don’t have much experience to make a decision about the product, I have hopes because the vets had told me that she can’t be operated, so your product is our hope