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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 821 - 840 of 20,820

Bones

Site Experience Feedback

Nov 14, 2024

Great Selection

Grampie

Site Experience Feedback

Nov 14, 2024

i have ordered brake parts in the past from parts geek. i am highly satisfied with the quality and quick delivery.

Mikey

Site Experience Feedback

Nov 14, 2024

It was straight forward. I just hope it’s the correct part so my car doesn’t freeze this winter lmaoooo. Glad the part was in stock and CHEAP

Mo

Site Experience Feedback

Nov 14, 2024

Bought some part from amazon. parts were faulty usually order from Parts geek never had a problem with quality, price, or proper fit.I will Never buy from amazon again.

n/a

Site Experience Feedback

Nov 14, 2024

good

Fred

Site Experience Feedback

Nov 14, 2024

Very simple and fast. Thanks, Parts geek!!!

Mike

Site Experience Feedback

Nov 14, 2024

Good selection of parts that I was looking for at a fair price.

jack

Site Experience Feedback

Nov 14, 2024

fast easy to find parts + cheeper

Mello

Site Experience Feedback

Nov 14, 2024

Nice in easy to use

Jo

Site Experience Feedback

Nov 14, 2024

It would be awesome if I could use the cards on my phone to pay instead of having to input the card info

Terry O

Site Experience Feedback

Nov 14, 2024

I found out shopping we you was quite easy. And cheaper than the near by automotive stores.

christi

Site Experience Feedback

Nov 14, 2024

easily found what I needed, fitment was easy, item description was clear and checkout process was quick and easy.

Online Shopper

Site Experience Feedback

Nov 14, 2024

I found what i needed pretty easy.

Bigun

Site Experience Feedback

Nov 14, 2024

Good

Online Shopper

Post-Delivery Feedback

Nov 14, 2024

Parts arrived in a timely manner, were correct and fit as expected.

Cal

Site Experience Feedback

Nov 14, 2024

The experience was pretty good. What i needed was easy to find and i left my cart open overnight and the info i filled out was still there along with the product i selected which was nice. the UI on the site is well put together as well. the pricing is also a godsend so thank you guys for that.

wayne

Site Experience Feedback

Nov 14, 2024

good mecanic

Pete

Site Experience Feedback

Nov 04, 2024

good, easy

EI

Site Experience Feedback

Nov 14, 2024

It was easy and fast. I was able to open up a chat quickly and the agent validate my purchase and vin number. Thank you.

Crissy

Site Experience Feedback

Nov 14, 2024

This is only the second time I've had to use parts geek but my experience has been just as good as the first one! The website is easy to navigate through and the information provided with each item is beyond accurate and helpful!