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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 801 - 820 of 20,820

Daveo1970

Site Experience Feedback

Nov 15, 2024

quick & easy

Knothead

Site Experience Feedback

Nov 15, 2024

They were very helpful

Tony

Site Experience Feedback

Nov 02, 2024

Website was very easy to us.


Post-Delivery Feedback

Nov 15, 2024

The second time I called customer service; they were friendly and helped me locate the correct part. There are not enough pictures to determine if the part is correct. It cost me $18.40 to ship back the part I purchased the first time. The second time I called customer service, and the person was very helpful in getting me the correct part. I will continue to be trying to order pars from part geek.

Eddie

Site Experience Feedback

Nov 04, 2024

Prices is a better satisfaction


Post-Delivery Feedback

Nov 15, 2024

delivered quick and satisfaction with the shocks

car man

Site Experience Feedback

Nov 06, 2024

I found what I was looking for and


Post-Delivery Feedback

Nov 15, 2024

We needed this part. Couldn't find it locally, so ordered it and received it in timely manner.

Nubian101

Site Experience Feedback

Nov 15, 2024

Smooth sailing

CaddyHappy

Site Experience Feedback

Nov 15, 2024

It was an easy and pleasant experience

Sadiesue

Site Experience Feedback

Nov 14, 2024

Very quick and easy

Hehe

Site Experience Feedback

Nov 14, 2024

Sndj

Crystal

Site Experience Feedback

Nov 14, 2024

It's great and awesome pricing

Jackknife Jake

Site Experience Feedback

Nov 14, 2024

It was good

Livinit

Site Experience Feedback

Nov 14, 2024

Some products have good descriptions and some don’t. I was going to purchase a more expensive product but it had limited description so wasn’t sure what came with it so I went with a less expensive product because it had a better description.

tomy45

Site Experience Feedback

Nov 14, 2024

it was fast and easy and the price was good

Nas

Site Experience Feedback

Nov 14, 2024

.

miguel

Site Experience Feedback

Nov 14, 2024

i love it

sneeze92

Site Experience Feedback

Nov 14, 2024

it was easy

Waylon

Site Experience Feedback

Nov 14, 2024

My purchase experience was great. no problems at all.

Butler

Site Experience Feedback

Nov 14, 2024

They made it very easy to go through and find the part I needed for my truck

Buddy

Site Experience Feedback

Nov 14, 2024

Website was easy to find parts to purchase on-line.

Ripp

Site Experience Feedback

Nov 14, 2024

I put in what I needed for the make and model of my truck and the parts I needed was there and it was easy at check out