PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 781 - 800 of 20,820
Rob
Site Experience Feedback
Nov 15, 2024
So far so good!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Jess
Site Experience Feedback
Nov 15, 2024
Part was easy to find. Best price compared to other sites. Purchasing was easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jesse
Site Experience Feedback
Nov 15, 2024
Thanks for the help Jose from Partsgeek. You made it easy for me to purchase the parts that I was looking for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Bad boy LVL III
Site Experience Feedback
Nov 15, 2024
awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big bill
Site Experience Feedback
Nov 15, 2024
I haven’t had any problems with my orders or products .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EW
Site Experience Feedback
Nov 15, 2024
Ordered Rear Air Shocks; PartsGeek had Lowest Price for the same part number even lower than eBay.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
zoid
Site Experience Feedback
Nov 15, 2024
easy to use website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
LGHMO T54\;R.[O=[YHPDS
Site Experience Feedback
Nov 15, 2024
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- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Plateado
Site Experience Feedback
Nov 15, 2024
It’s helpfull
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Nov 15, 2024
To soon to tell.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Good but when you get the wrong part, the shipping should be free to ship it back
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
loco4mopars
Post-Delivery Feedback
Nov 15, 2024
ordering online was easy !!!!! the website is real user friendly make it real easy to order what you are looking for !!! I am satisfied and a happy customer !!!! I will come back for more parts !!!! !!!!!! Thank you !!!!!! Martin Apple Valley CA 92308
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
sting
Site Experience Feedback
Nov 05, 2024
Your race question is incorrect. If you use Caucasian you then must pair that with Negro.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
sting
Post-Delivery Feedback
Nov 15, 2024
Good service and product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
bula
Site Experience Feedback
Nov 15, 2024
good website, good transaction !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
The order is for wife car
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sparky
Site Experience Feedback
Nov 05, 2024
Partgreeks is easy to use with good prices. If you order the wrong thing, they are easy to return with.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sparky
Post-Delivery Feedback
Nov 15, 2024
The site is easy to use and the items I ordered were delivered on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sonoma guy
Site Experience Feedback
Nov 15, 2024
Easy to navigate found the part I was looking for in under 10 minutes
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Kayyyluh
Site Experience Feedback
Nov 02, 2024
The website is great, it helps make sure you are getting the correct parts for your vehicle ! Help is always a click away with chat members
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 05, 2024
Always a great price and the parts are the same as I would get locally.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gramber
Site Experience Feedback
Nov 15, 2024
Always spot on.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »