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PartsGeek Reviews - 20,719 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 281 - 300 of 20,719

dirk313

Post-Delivery Feedback

Nov 21, 2024

ordered my parts and recieved them on time, parts geek is where its at, if you ever need anything, they are fast and reliable and very well priced.

"Sam's Jams"

Site Experience Feedback

Nov 15, 2024

It's all good with no negatives because all information is available with parts description.

T-Bone

Post-Delivery Feedback

Nov 21, 2024

The two parts (clutch master and slave cylinders) arrived quickly. One part did not fit, but the other worked fine.

Ms Peaches

Site Experience Feedback

Nov 21, 2024

It was so easy to order what I needed. I didn’t have to give too much information either. I will continue to use this site to order my automotive parts

Pjn

Post-Delivery Feedback

Nov 21, 2024

Great as usual

nizoo_k

Site Experience Feedback

Nov 21, 2024

product details could be a lot better. you only can see the product on the same page as other products, i have to look it up somewhere else to see if it is the same material. you can also add a filter to rearrange the product.

Elvis

Site Experience Feedback

Nov 12, 2024

Easy to search with good images.


Post-Delivery Feedback

Nov 21, 2024

Great selection with fair prices and fast shipping.

TIM

Site Experience Feedback

Nov 21, 2024

THANKS FOR ALL THE HELP

mr fix it

Site Experience Feedback

Nov 21, 2024

im happy with parts geek support

BoBo

Site Experience Feedback

Nov 21, 2024

always great

Diablo

Site Experience Feedback

Nov 21, 2024

Overall a good way to get parts

Bob

Site Experience Feedback

Nov 21, 2024

Found a large inventory of hard to find parts for my 1990 Crown Vic LTD station wagon. will probably become a frequent customer after receipt of this first order.

todd b

Site Experience Feedback

Nov 21, 2024

I love the fact they generally have what I'm looking for and much cheaper than any other place I check!!

options

Site Experience Feedback

Nov 21, 2024

Liked how many options there were of parts and that some had free shipping.

wells

Site Experience Feedback

Nov 21, 2024

great service

Jerry

Site Experience Feedback

Nov 20, 2024

My interaction with the web site was great. I was looking for the part and found it right away. Will be looking for more parts later on.

art

Site Experience Feedback

Nov 20, 2024

i order first time you charge me 2 time and pull 217 dollor out my account. that not right

jethro

Site Experience Feedback

Nov 14, 2024

Very easy site to navigate

Mechie Don Juan

Site Experience Feedback

Nov 20, 2024

Love the site….great prices…I’m forever a customer

OPM

Site Experience Feedback

Nov 20, 2024

Great site - Fast shipping