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OptiContacts Reviews - 963 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for OptiContacts

Showing 81 - 100 of 963

n.a

Site Experience Feedback

Mar 20, 2024

n/a

KL

Site Experience Feedback

Mar 20, 2024

PRICING IS GOOD BUT,very misleading when you checkout there are hidden charges

Kim

Site Experience Feedback

Mar 07, 2024

Easy interface


Post-Delivery Feedback

Mar 20, 2024

Great

Online Shopper

Site Experience Feedback

Mar 20, 2024

Everything is great

Online Shopper

Site Experience Feedback

Mar 20, 2024

The prices are much better than I found with other providers. Happy with the purchase.

JT

Site Experience Feedback

Mar 20, 2024

Easy to navigate. Only thing I didn’t like was it would not register my city the first couple of times in trying to place order. But other than that very easy to use.

Leslie

Site Experience Feedback

Mar 20, 2024

Great discount, fast shipping.

Ahhhh

Site Experience Feedback

Mar 07, 2024

Awesome

Satisfied Customer

Site Experience Feedback

Mar 19, 2024

Great site, great prices

Nickflash

Site Experience Feedback

Mar 13, 2024

I love buying my contacts from Opti Contacts its easy and fast.I think this is my 4th order. However today I was looking for a specific brand of contacts that you guys do not carry. I was looking for (My day energy Dailys) .They're a popular brand! I'm looking for contacts that will help while working behind my screen all day long.

Magiciansnephew

Site Experience Feedback

Mar 19, 2024

Website flows smoothly. Would like to see the surcharge at the time of original pricing.

K

Site Experience Feedback

Mar 19, 2024

It was fast and easy to order. A great savings too.

jw

Site Experience Feedback

Mar 18, 2024

na

Online Shopper

Site Experience Feedback

Mar 18, 2024

fast and easy

Isa

Site Experience Feedback

Mar 18, 2024

Pretty good experience with OptiContacts website. And has a wide selection of toric contacts.

O’Swizzy

Site Experience Feedback

Mar 18, 2024

The experience is really fantastic & the prices aren’t too bad. I love getting my contacts from you guys!!

Mvs

Site Experience Feedback

Mar 18, 2024

Excellent

Jab

Site Experience Feedback

Mar 18, 2024

I had a pretty good experience with checkout and selection.

GG

Site Experience Feedback

Mar 18, 2024

very easy to navigate and very grateful for the extra money off!

Sweets

Site Experience Feedback

Mar 18, 2024

I loved it . The process was fast and easy