OptiContacts Reviews - 963 Reviews - /10
2013
Winner
Circle of
Excellence
1 years
OptiContacts Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for OptiContacts
Showing 61 - 80 of 963
Mark
Site Experience Feedback
Mar 22, 2024
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sadiebug
Site Experience Feedback
Mar 22, 2024
this was a reorder of contacts. I will order again in 6 months. no bad experience with you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susie
Site Experience Feedback
Mar 22, 2024
I like the ease of reordering my contacts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 22, 2024
the price stated online was deceiving because the huge processing fee was added to it.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 22, 2024
They are a great efficient company to deal with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peachykeen331
Site Experience Feedback
Mar 07, 2024
Decently easy to use. Good deals, better than other sites. Wish there were more kid frames for glasses though because I have a smaller head and kids frames just fit me better and I like smaller lens shapes.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pattty
Site Experience Feedback
Mar 22, 2024
It was very nice when I found a coupon code for my purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Predicament
Site Experience Feedback
Mar 21, 2024
Easy peasy just like it should b
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Esensee
Site Experience Feedback
Mar 21, 2024
I appreciate the affordable price and easy ability to order.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Tozdat
Site Experience Feedback
Mar 21, 2024
Very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 21, 2024
Everything was E.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Kee
Site Experience Feedback
Mar 21, 2024
Perfect service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trev
Site Experience Feedback
Mar 13, 2024
Very easy ordering. Shipping was high but that was more than offset by the low price for the lenses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trev
Post-Delivery Feedback
Mar 21, 2024
Ease of ordering. Great price. Great customer service. Delivery was expensive and slow.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 10
- Full ratings for this review »
Bodie
Site Experience Feedback
Mar 21, 2024
Easy to find contact selections
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Blessed4evr
Site Experience Feedback
Mar 21, 2024
Easy to order
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Cassie
Site Experience Feedback
Mar 21, 2024
I found what i needed and was able to purchase with ease
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J
Site Experience Feedback
Mar 21, 2024
I would prefer to buy my contacts in store but they quit carrying them and I’ve ordered from opticontacts before so I will just keep buying from here.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Dan
Site Experience Feedback
Mar 20, 2024
Great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mariberi
Site Experience Feedback
Mar 20, 2024
Just ordered for the first time. Payed for 2 day shipping cuz I’m down to my last contact (yes singular, my cats ate my left one.) easier to navigate than 1800 contacts. Praying it gets here in that time, but prices are hard to beat!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 20, 2024
First purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »