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OptiContacts Reviews - 963 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for OptiContacts

Showing 61 - 80 of 963

Mark

Site Experience Feedback

Mar 22, 2024

Great

Sadiebug

Site Experience Feedback

Mar 22, 2024

this was a reorder of contacts. I will order again in 6 months. no bad experience with you.

Susie

Site Experience Feedback

Mar 22, 2024

I like the ease of reordering my contacts.

Online Shopper

Site Experience Feedback

Mar 22, 2024

the price stated online was deceiving because the huge processing fee was added to it.

Online Shopper

Site Experience Feedback

Mar 22, 2024

They are a great efficient company to deal with

Peachykeen331

Site Experience Feedback

Mar 07, 2024

Decently easy to use. Good deals, better than other sites. Wish there were more kid frames for glasses though because I have a smaller head and kids frames just fit me better and I like smaller lens shapes.

Pattty

Site Experience Feedback

Mar 22, 2024

It was very nice when I found a coupon code for my purchase.

The Predicament

Site Experience Feedback

Mar 21, 2024

Easy peasy just like it should b

Esensee

Site Experience Feedback

Mar 21, 2024

I appreciate the affordable price and easy ability to order.

Tozdat

Site Experience Feedback

Mar 21, 2024

Very user friendly.

Online Shopper

Site Experience Feedback

Mar 21, 2024

Everything was E.

Kee

Site Experience Feedback

Mar 21, 2024

Perfect service

Trev

Site Experience Feedback

Mar 13, 2024

Very easy ordering. Shipping was high but that was more than offset by the low price for the lenses.


Post-Delivery Feedback

Mar 21, 2024

Ease of ordering. Great price. Great customer service. Delivery was expensive and slow.

Bodie

Site Experience Feedback

Mar 21, 2024

Easy to find contact selections

Blessed4evr

Site Experience Feedback

Mar 21, 2024

Easy to order

Cassie

Site Experience Feedback

Mar 21, 2024

I found what i needed and was able to purchase with ease

J

Site Experience Feedback

Mar 21, 2024

I would prefer to buy my contacts in store but they quit carrying them and I’ve ordered from opticontacts before so I will just keep buying from here.

Dan

Site Experience Feedback

Mar 20, 2024

Great service.

Mariberi

Site Experience Feedback

Mar 20, 2024

Just ordered for the first time. Payed for 2 day shipping cuz I’m down to my last contact (yes singular, my cats ate my left one.) easier to navigate than 1800 contacts. Praying it gets here in that time, but prices are hard to beat!

Online Shopper

Site Experience Feedback

Mar 20, 2024

First purchase