OptiContacts Reviews - 948 Reviews - /10
2013
Winner
Circle of
Excellence
1 years
OptiContacts Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for OptiContacts
Showing 101 - 120 of 948
Ari
Site Experience Feedback
Mar 18, 2024
Competitive price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lexie
Site Experience Feedback
Mar 18, 2024
Love opticontacts i love their sales always can be applied to my purchases
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Crystal
Site Experience Feedback
Mar 18, 2024
Everything went well and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 05, 2024
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shoebee
Site Experience Feedback
Mar 18, 2024
Opti contacts is very user friendly. I appreciate that I can just go on and reorder from past purchases. Makes ordering so easy!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KH
Site Experience Feedback
Mar 02, 2024
easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KH
Post-Delivery Feedback
Mar 17, 2024
Easy Peasy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
MsMarjorie
Site Experience Feedback
Mar 17, 2024
I have been ordering through Opti Contacts for the past 5 years and my experience is always great. They always have my lenses in stock and I always receive them within a few days. They also email me to let me know that my order was fulfilled and is shipping out. I won't ever use another site because Opti Contacts is always easy, efficient, and reasonable. And they also include a coupon every time I have ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N
Site Experience Feedback
Mar 17, 2024
BB
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 17, 2024
fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yaya
Site Experience Feedback
Mar 17, 2024
Easy to use, held my cart, happy to have a coupon that works. Pricing was better than expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 17, 2024
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mick
Site Experience Feedback
Mar 07, 2024
found it a little confusing.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Lucy
Post-Delivery Feedback
Mar 17, 2024
Didn't need to go to the eye doctor for a prescription every year
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Budget shopper
Site Experience Feedback
Mar 17, 2024
Great prices. But free shipping and no handling fee like most charging 49 dollars because the others charge lower prices for the contacts but then hit you with a rediculous service fee.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DCS
Site Experience Feedback
Mar 17, 2024
Doesn't seem like the coupon code applied but I could be wrong.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bigred
Site Experience Feedback
Mar 16, 2024
All these contact websites are scams. This one is no different. $85 service fee? Really?
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
Carrie Buttons
Site Experience Feedback
Mar 16, 2024
Good experience glad I do not need Rx
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 16, 2024
Doesn't seem like much of a discount. You offered free sunglasses however when I clicked on them and placed them in shopping cart it changes the code and the code removes the percentage and with the glasses its more than $30 more than just with the contacts. That's not free. I'll do more shopping around for the next time I don't purchase through my dr.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Zman27
Site Experience Feedback
Mar 16, 2024
Very seamless process and OptiContacts had my brand in stock. They were surprisingly affordable compared to other competitors. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bella
Post-Delivery Feedback
Mar 15, 2024
The order process was simple and easy for someone that is not up with all this technology.And the price was unbeatable.Thanks
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »