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OptiContacts Reviews - 948 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for OptiContacts

Showing 101 - 120 of 948

Ari

Site Experience Feedback

Mar 18, 2024

Competitive price

Lexie

Site Experience Feedback

Mar 18, 2024

Love opticontacts i love their sales always can be applied to my purchases

Crystal

Site Experience Feedback

Mar 18, 2024

Everything went well and easy

Online Shopper

Site Experience Feedback

Mar 05, 2024

No issues

Shoebee

Site Experience Feedback

Mar 18, 2024

Opti contacts is very user friendly. I appreciate that I can just go on and reorder from past purchases. Makes ordering so easy!!

KH

Site Experience Feedback

Mar 02, 2024

easy peasy


Post-Delivery Feedback

Mar 17, 2024

Easy Peasy

MsMarjorie

Site Experience Feedback

Mar 17, 2024

I have been ordering through Opti Contacts for the past 5 years and my experience is always great. They always have my lenses in stock and I always receive them within a few days. They also email me to let me know that my order was fulfilled and is shipping out. I won't ever use another site because Opti Contacts is always easy, efficient, and reasonable. And they also include a coupon every time I have ordered.

N

Site Experience Feedback

Mar 17, 2024

BB

Online Shopper

Site Experience Feedback

Mar 17, 2024

fast

Yaya

Site Experience Feedback

Mar 17, 2024

Easy to use, held my cart, happy to have a coupon that works. Pricing was better than expected

Online Shopper

Site Experience Feedback

Mar 17, 2024

Awesome

Mick

Site Experience Feedback

Mar 07, 2024

found it a little confusing.

Lucy

Post-Delivery Feedback

Mar 17, 2024

Didn't need to go to the eye doctor for a prescription every year

Budget shopper

Site Experience Feedback

Mar 17, 2024

Great prices. But free shipping and no handling fee like most charging 49 dollars because the others charge lower prices for the contacts but then hit you with a rediculous service fee.

DCS

Site Experience Feedback

Mar 17, 2024

Doesn't seem like the coupon code applied but I could be wrong.

Bigred

Site Experience Feedback

Mar 16, 2024

All these contact websites are scams. This one is no different. $85 service fee? Really?

Carrie Buttons

Site Experience Feedback

Mar 16, 2024

Good experience glad I do not need Rx

Online Shopper

Site Experience Feedback

Mar 16, 2024

Doesn't seem like much of a discount. You offered free sunglasses however when I clicked on them and placed them in shopping cart it changes the code and the code removes the percentage and with the glasses its more than $30 more than just with the contacts. That's not free. I'll do more shopping around for the next time I don't purchase through my dr.

Zman27

Site Experience Feedback

Mar 16, 2024

Very seamless process and OptiContacts had my brand in stock. They were surprisingly affordable compared to other competitors. Highly recommend!

Bella

Post-Delivery Feedback

Mar 15, 2024

The order process was simple and easy for someone that is not up with all this technology.And the price was unbeatable.Thanks