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OptiContacts Reviews - 963 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for OptiContacts

Showing 41 - 60 of 963

I Sore

Site Experience Feedback

Mar 25, 2024

Pricing was good and very competitive, but I don't like sites where they tack on a "handling/processing fees" when you're at check-out. It irks consumers to no end! Price this "cost" into the item itself.

Online Shopper

Site Experience Feedback

Mar 25, 2024

Good

Mary

Site Experience Feedback

Mar 25, 2024

OptiContacts is my typical go to site for contact lens. The website is easy to understand and doesn’t seem dodgy like some other ones that give off “scam likely.” I also love their customer service, when I accidentally put the wrong zip code they were able to change it right away. I’m interested in their auto renewal but I wish they had like a 3 month or 4 month one. Because that’s typically when my contacts would run out by with the 90 day pack. Otherwise keep doing what you’re doing and modernizing the site in any way.

Happy eyes

Site Experience Feedback

Mar 24, 2024

I like getting a discount with each purchase

Online Shopper

Site Experience Feedback

Mar 24, 2024

N/A

D

Site Experience Feedback

Mar 16, 2024

I love opti contacts


Post-Delivery Feedback

Mar 24, 2024

I recommend to everyone Opti Contacts. I don’t have friends so i can’t pretend to tell them but i’ll tell you; you won’t find a better place to buy your contacts!!

sid

Site Experience Feedback

Mar 24, 2024

quick and easy

Amy

Site Experience Feedback

Mar 24, 2024

Good

Online Shopper

Site Experience Feedback

Mar 23, 2024

the website is easy to navigate. i re-ordered what i previously had ordered and it was quick

Cnugh

Site Experience Feedback

Mar 23, 2024

Overall easy transaction

Mahoney09

Site Experience Feedback

Mar 23, 2024

Made everything quick and easy for what I need. Very well satisfied. I always get my contacts here when I need them.

Mike

Site Experience Feedback

Mar 23, 2024

Very good and smooth

Online Shopper

Site Experience Feedback

Mar 23, 2024

Okay

Quan

Site Experience Feedback

Mar 23, 2024

It was wonderful.

tonya

Site Experience Feedback

Mar 23, 2024

very good

Dylan

Site Experience Feedback

Mar 22, 2024

Everything was great!

Joe

Site Experience Feedback

Mar 22, 2024

Very pleased!!

Jas

Site Experience Feedback

Mar 22, 2024

The interaction was good, I enjoyed how simple and easy it is to reorder

Ashly

Site Experience Feedback

Mar 09, 2024

The website is very easy to navigate.


Post-Delivery Feedback

Mar 22, 2024

I had absolutely no issues in ordering from Opticontacts. In fact, it was a very smooth process. They had exactly the product I needed and the order was on time. Will definitely recommend.

Hay

Site Experience Feedback

Mar 22, 2024

Quick and easy