OptiContacts Reviews - 963 Reviews - /10
2013
Winner
Circle of
Excellence
1 years
OptiContacts Rating
Overall Satisfaction | Not yet rated |
---|---|
Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for OptiContacts
Showing 41 - 60 of 963
I Sore
Site Experience Feedback
Mar 25, 2024
Pricing was good and very competitive, but I don't like sites where they tack on a "handling/processing fees" when you're at check-out. It irks consumers to no end! Price this "cost" into the item itself.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 25, 2024
Good
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Mary
Site Experience Feedback
Mar 25, 2024
OptiContacts is my typical go to site for contact lens. The website is easy to understand and doesn’t seem dodgy like some other ones that give off “scam likely.” I also love their customer service, when I accidentally put the wrong zip code they were able to change it right away. I’m interested in their auto renewal but I wish they had like a 3 month or 4 month one. Because that’s typically when my contacts would run out by with the 90 day pack. Otherwise keep doing what you’re doing and modernizing the site in any way.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy eyes
Site Experience Feedback
Mar 24, 2024
I like getting a discount with each purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 24, 2024
N/A
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
D
Site Experience Feedback
Mar 16, 2024
I love opti contacts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D
Post-Delivery Feedback
Mar 24, 2024
I recommend to everyone Opti Contacts. I don’t have friends so i can’t pretend to tell them but i’ll tell you; you won’t find a better place to buy your contacts!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
sid
Site Experience Feedback
Mar 24, 2024
quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amy
Site Experience Feedback
Mar 24, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 23, 2024
the website is easy to navigate. i re-ordered what i previously had ordered and it was quick
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Cnugh
Site Experience Feedback
Mar 23, 2024
Overall easy transaction
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Mahoney09
Site Experience Feedback
Mar 23, 2024
Made everything quick and easy for what I need. Very well satisfied. I always get my contacts here when I need them.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Site Experience Feedback
Mar 23, 2024
Very good and smooth
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 23, 2024
Okay
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Quan
Site Experience Feedback
Mar 23, 2024
It was wonderful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tonya
Site Experience Feedback
Mar 23, 2024
very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dylan
Site Experience Feedback
Mar 22, 2024
Everything was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Mar 22, 2024
Very pleased!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jas
Site Experience Feedback
Mar 22, 2024
The interaction was good, I enjoyed how simple and easy it is to reorder
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Ashly
Site Experience Feedback
Mar 09, 2024
The website is very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ashly
Post-Delivery Feedback
Mar 22, 2024
I had absolutely no issues in ordering from Opticontacts. In fact, it was a very smooth process. They had exactly the product I needed and the order was on time. Will definitely recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hay
Site Experience Feedback
Mar 22, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »