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OptiContacts Reviews - 963 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for OptiContacts

Showing 21 - 40 of 963

Kay

Site Experience Feedback

Mar 21, 2024

Everything seemed to work well checking out. This is my 3rd purchase with the company. (2) boxez, 6 month supply of contact lenses and a pair of glasses.


Post-Delivery Feedback

Mar 29, 2024

I have ordered 3 times. 2 contact orders and a pair of glasses. The glasses were very reasonable, I feel the price of the contact lenses is a little high. My order arrived complete and correct. Another thing I think is crazy is the wait time. Think it should be ups or faster delivery.

Al B

Site Experience Feedback

Mar 21, 2024

Very easy to to find the contacts I wanted to order. Best price! Quick and easy checkout!


Post-Delivery Feedback

Mar 29, 2024

Best price anywhere. Easy online ordering. Very quick shipment.

Cheese

Post-Delivery Feedback

Mar 29, 2024

Not that bad price-wise ships fast.

brw0455

Site Experience Feedback

Mar 19, 2024

Great and simple to use.


Post-Delivery Feedback

Mar 29, 2024

Highly recommend

TJ

Post-Delivery Feedback

Mar 27, 2024

The price was half of what I would love paid at other online sites. The shipping was slower than I would’ve liked, and they delivered after they were supposed to be, but for the price, I would definitely wait an extra day or two.

Black Queen

Post-Delivery Feedback

Mar 27, 2024

Perfect

Butterball

Site Experience Feedback

Mar 27, 2024

It was very easy to order

Slam

Site Experience Feedback

Mar 14, 2024

Simple and clear

Dr.C

Site Experience Feedback

Mar 26, 2024

Quick

Ree

Site Experience Feedback

Mar 26, 2024

Good

katie

Site Experience Feedback

Mar 26, 2024

/

shmy

Site Experience Feedback

Mar 26, 2024

very easy to use

Anon1234

Site Experience Feedback

Mar 26, 2024

It is slow and clunky. You offer a ton of discounts via SMS but they are not available at time of check out. Overall I will be looking for another provider after this experience.

b4

Site Experience Feedback

Mar 26, 2024

much better pricing than 1 800 contacts. Easy to enter prescription information

Vince

Site Experience Feedback

Mar 25, 2024

Fast and easy

Jo

Site Experience Feedback

Mar 25, 2024

Overall good but promoted price is deceiving - the big processing fee almost made me abandon my cart.

Troy

Site Experience Feedback

Mar 25, 2024

Good transaction

Tom

Site Experience Feedback

Mar 25, 2024

Order was easy and fast

Online Shopper

Site Experience Feedback

Mar 25, 2024

good

Blake

Site Experience Feedback

Mar 25, 2024

Was good but the auto pay thing was confusing for Apple Pay when checking out. I thought I paid 3 times already before finishing the order finally. Also wish two months was an option for auto shipping