OptiContacts Reviews - 963 Reviews - /10
2013
Winner
Circle of
Excellence
1 years
OptiContacts Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for OptiContacts
Showing 21 - 40 of 963
Kay
Site Experience Feedback
Mar 21, 2024
Everything seemed to work well checking out. This is my 3rd purchase with the company. (2) boxez, 6 month supply of contact lenses and a pair of glasses.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Kay
Post-Delivery Feedback
Mar 29, 2024
I have ordered 3 times. 2 contact orders and a pair of glasses. The glasses were very reasonable, I feel the price of the contact lenses is a little high. My order arrived complete and correct. Another thing I think is crazy is the wait time. Think it should be ups or faster delivery.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Al B
Site Experience Feedback
Mar 21, 2024
Very easy to to find the contacts I wanted to order. Best price! Quick and easy checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al B
Post-Delivery Feedback
Mar 29, 2024
Best price anywhere. Easy online ordering. Very quick shipment.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cheese
Post-Delivery Feedback
Mar 29, 2024
Not that bad price-wise ships fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
brw0455
Site Experience Feedback
Mar 19, 2024
Great and simple to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
brw0455
Post-Delivery Feedback
Mar 29, 2024
Highly recommend
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TJ
Post-Delivery Feedback
Mar 27, 2024
The price was half of what I would love paid at other online sites. The shipping was slower than I would’ve liked, and they delivered after they were supposed to be, but for the price, I would definitely wait an extra day or two.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Black Queen
Post-Delivery Feedback
Mar 27, 2024
Perfect
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Butterball
Site Experience Feedback
Mar 27, 2024
It was very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Slam
Site Experience Feedback
Mar 14, 2024
Simple and clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dr.C
Site Experience Feedback
Mar 26, 2024
Quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ree
Site Experience Feedback
Mar 26, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
katie
Site Experience Feedback
Mar 26, 2024
/
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
shmy
Site Experience Feedback
Mar 26, 2024
very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anon1234
Site Experience Feedback
Mar 26, 2024
It is slow and clunky. You offer a ton of discounts via SMS but they are not available at time of check out. Overall I will be looking for another provider after this experience.
- Overall Rating: 2
- Would Shop Here Again: 4
- Likelihood To Recommend: 2
- Full ratings for this review »
b4
Site Experience Feedback
Mar 26, 2024
much better pricing than 1 800 contacts. Easy to enter prescription information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vince
Site Experience Feedback
Mar 25, 2024
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jo
Site Experience Feedback
Mar 25, 2024
Overall good but promoted price is deceiving - the big processing fee almost made me abandon my cart.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Troy
Site Experience Feedback
Mar 25, 2024
Good transaction
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom
Site Experience Feedback
Mar 25, 2024
Order was easy and fast
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 25, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blake
Site Experience Feedback
Mar 25, 2024
Was good but the auto pay thing was confusing for Apple Pay when checking out. I thought I paid 3 times already before finishing the order finally. Also wish two months was an option for auto shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »