OptiContacts Reviews - 867 Reviews - /10
2013
Winner
Circle of
Excellence
1 years
OptiContacts Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for OptiContacts
Showing 241 - 260 of 867
Synn
Site Experience Feedback
Feb 21, 2024
The website is very easy to use, reordering doesn’t seem like a hassle because all items and prices are clearly labeled. I do highly appreciated that repeat customers get emails with discounts/coupons. It definitely gives me a reason to spend my money here specifically since I don’t feel like I’m being scammed. The only negative is that I wish Afterpay were an option
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Synn
Post-Delivery Feedback
Mar 01, 2024
Pretty cool not going broke just to be able to see
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
JJ
Site Experience Feedback
Mar 01, 2024
I WISH THERE WERE MORE SELECTIONS FOR DAILY CONTACTS WITH ASTIGMATISM, HOWEVER, FOR THE PRICES I WAS VERY SATISFIED. I WAS EVEN ABLE TO GET COLOR CONTACTS WITH MY TOTAL PURCHASE FOR WAY LESS THAN MY DOCTOR'S OFFICE WAS GOING TO CHARGE FOR JUST 2 PACKS OF DAILY USE CONTACTS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark
Site Experience Feedback
Feb 29, 2024
I love how opti Contacts helps me with my contacts and always gives me good deals!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Veronica
Site Experience Feedback
Feb 29, 2024
I love Opti Contacts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
looker
Site Experience Feedback
Feb 29, 2024
easy use of website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Site Experience Feedback
Feb 29, 2024
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pmarchioni
Site Experience Feedback
Feb 29, 2024
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hexagonsystems
Site Experience Feedback
Feb 29, 2024
Muy bien!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 29, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rusty
Site Experience Feedback
Feb 29, 2024
Prices keep going up and that is a concern. I may have to go elsewhere.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Alicia
Site Experience Feedback
Feb 29, 2024
Site purchase went well. I have not received contacts therefore I cannot speak to that issue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Abdul rahman durrani
Site Experience Feedback
Feb 29, 2024
Appreciate it u guys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luna21
Site Experience Feedback
Feb 28, 2024
I like that Opticontacts remembers when I am running out of contacts and sends me both emails and text messages with promo codes. Another thing that makes it easy to order is that I have an account with my information and all I have to do is type my card info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Harte
Site Experience Feedback
Feb 28, 2024
Enjoyed the experience and price very much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jwetzmma
Site Experience Feedback
Feb 28, 2024
Quick, fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 28, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura_A
Site Experience Feedback
Feb 28, 2024
Super easy to use. I was already a customer so my prescription was already there with no need to upload again. I was able to reorder contacts in less than 5 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beth
Site Experience Feedback
Feb 27, 2024
Very easy to use, easy to navigate, and was quick!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
customer
Site Experience Feedback
Feb 27, 2024
good - quick and easy service bad - service fee is WAAYYYYY too high and deters me from continuing to use your website.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 27, 2024
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »