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OptiContacts Reviews - 867 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for OptiContacts

Showing 241 - 260 of 867

Synn

Site Experience Feedback

Feb 21, 2024

The website is very easy to use, reordering doesn’t seem like a hassle because all items and prices are clearly labeled. I do highly appreciated that repeat customers get emails with discounts/coupons. It definitely gives me a reason to spend my money here specifically since I don’t feel like I’m being scammed. The only negative is that I wish Afterpay were an option


Post-Delivery Feedback

Mar 01, 2024

Pretty cool not going broke just to be able to see

JJ

Site Experience Feedback

Mar 01, 2024

I WISH THERE WERE MORE SELECTIONS FOR DAILY CONTACTS WITH ASTIGMATISM, HOWEVER, FOR THE PRICES I WAS VERY SATISFIED. I WAS EVEN ABLE TO GET COLOR CONTACTS WITH MY TOTAL PURCHASE FOR WAY LESS THAN MY DOCTOR'S OFFICE WAS GOING TO CHARGE FOR JUST 2 PACKS OF DAILY USE CONTACTS.

Mark

Site Experience Feedback

Feb 29, 2024

I love how opti Contacts helps me with my contacts and always gives me good deals!

Veronica

Site Experience Feedback

Feb 29, 2024

I love Opti Contacts!

looker

Site Experience Feedback

Feb 29, 2024

easy use of website

Ray

Site Experience Feedback

Feb 29, 2024

Easy and fast

pmarchioni

Site Experience Feedback

Feb 29, 2024

Good.

hexagonsystems

Site Experience Feedback

Feb 29, 2024

Muy bien!

Online Shopper

Site Experience Feedback

Feb 29, 2024

Good

Rusty

Site Experience Feedback

Feb 29, 2024

Prices keep going up and that is a concern. I may have to go elsewhere.

Alicia

Site Experience Feedback

Feb 29, 2024

Site purchase went well. I have not received contacts therefore I cannot speak to that issue.

Abdul rahman durrani

Site Experience Feedback

Feb 29, 2024

Appreciate it u guys

Luna21

Site Experience Feedback

Feb 28, 2024

I like that Opticontacts remembers when I am running out of contacts and sends me both emails and text messages with promo codes. Another thing that makes it easy to order is that I have an account with my information and all I have to do is type my card info.

Harte

Site Experience Feedback

Feb 28, 2024

Enjoyed the experience and price very much

Jwetzmma

Site Experience Feedback

Feb 28, 2024

Quick, fast and easy

Online Shopper

Site Experience Feedback

Feb 28, 2024

Great experience

Laura_A

Site Experience Feedback

Feb 28, 2024

Super easy to use. I was already a customer so my prescription was already there with no need to upload again. I was able to reorder contacts in less than 5 minutes.

Beth

Site Experience Feedback

Feb 27, 2024

Very easy to use, easy to navigate, and was quick!

customer

Site Experience Feedback

Feb 27, 2024

good - quick and easy service bad - service fee is WAAYYYYY too high and deters me from continuing to use your website.

Online Shopper

Site Experience Feedback

Feb 27, 2024

GOOD