Home > Health & Beauty > OptiContacts

OptiContacts Reviews - 867 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for OptiContacts

Showing 261 - 280 of 867

Natalia

Site Experience Feedback

Feb 27, 2024

Good

JoEye

Site Experience Feedback

Feb 27, 2024

The process was quick and easy. The price was fair. I appreciated the coupon for first time customers. The only downside was the unexpected $12.00 processing fee, which I did not like.

Pippy30

Site Experience Feedback

Feb 27, 2024

Always a pleasure ordering from this company

Angie

Site Experience Feedback

Feb 26, 2024

Always fast and easy service. Order is always as described!

Beef

Site Experience Feedback

Feb 26, 2024

Easy and convenient

Online Shopper

Site Experience Feedback

Feb 26, 2024

It’s easy to manuever because I’ve ordered before and my past purchases are already there

Opti

Site Experience Feedback

Feb 26, 2024

I do not like checking out with Paypal

RJ

Site Experience Feedback

Feb 26, 2024

Easy site, good prices

Frankie

Site Experience Feedback

Feb 26, 2024

It was good

Candice

Site Experience Feedback

Feb 26, 2024

I have been a long time customer of OptiContacts and they've always been super helpful and the website easy to navigate. I sometimes find the prices of contacts to be a bit high but I think that is contacts in general. I would love to see more coupons/discounts available.

Vicky

Site Experience Feedback

Feb 13, 2024

The best deals online. I have not found another affordable contact lens company better than Opti Contacts.


Post-Delivery Feedback

Feb 26, 2024

Most affordable and reliable eyewear company. Would buy again and again

Njoy

Site Experience Feedback

Feb 26, 2024

Nice

Resa

Site Experience Feedback

Feb 25, 2024

Great experience love optic contacts. The only place I order from.

BW

Site Experience Feedback

Feb 25, 2024

Works like a charm !

Sean

Site Experience Feedback

Feb 25, 2024

Very smooth and a step above the others.

Baller

Site Experience Feedback

Feb 25, 2024

Love ordering from here!

Beth

Post-Delivery Feedback

Feb 25, 2024

Just got them in. I ordered on Saturday and arrived on Wed, quick. They are biweekly and won’t open the boxes until this Thursday.

Online Shopper

Site Experience Feedback

Feb 25, 2024

Na

Online Shopper

Site Experience Feedback

Feb 24, 2024

Seeing a cart summary before placing my order would be helpful.

Panda

Site Experience Feedback

Feb 24, 2024

Easy to use! Some companies require you to update your prescription every time. Opti does not and it makes the process so simple!