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OptiContacts Reviews - 867 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for OptiContacts

Showing 281 - 300 of 867

Zoner

Site Experience Feedback

Feb 24, 2024

Needing some contacts at a good price

Kbomb

Site Experience Feedback

Feb 24, 2024

I don't care for the processing fee but it was cheapest I found

Jt

Site Experience Feedback

Feb 19, 2024

Yup


Post-Delivery Feedback

Feb 24, 2024

Love

Online Shopper

Site Experience Feedback

Feb 24, 2024

I get what’s going expected each time and I love the gift that was included with this purchase. The prices are really good and I will purchase my contacts and glasses from OptiContacts.

Trouble

Site Experience Feedback

Feb 23, 2024

Great experience never had any problems with my orders

Online Shopper

Site Experience Feedback

Feb 23, 2024

It was straightfoward and simple , will see how long itll take with the fastest shipping.

happycustomer

Site Experience Feedback

Feb 23, 2024

was very easy to order contacts, and enter in information. Also love the option to email rx in.

Cc

Site Experience Feedback

Feb 23, 2024

It keeps adding products and I have to correct

Stephany

Site Experience Feedback

Feb 23, 2024

Usually 1 box of my contacts is 100.00 so this was so affordable. I'm happy with my purchase

heu

Site Experience Feedback

Feb 22, 2024

thankis

Colby

Site Experience Feedback

Feb 22, 2024

Amazing

VR

Site Experience Feedback

Feb 22, 2024

Very easy to use!! Love this website! Great discounts

Angela G

Site Experience Feedback

Feb 13, 2024

Love that you OptiContacts always has coupons, usually the best prices around.


Post-Delivery Feedback

Feb 22, 2024

OptiContacts always has competitive prices, and fast shipping. It is such an easy process to buy my son’s contacts from OptiContacts!

Jilly Bean

Site Experience Feedback

Feb 22, 2024

Nothing but good things to say about this site, always my go-to when ordering contacts. Shopping process is easy and efficient.

Maritere

Site Experience Feedback

Feb 21, 2024

It was easy to place the order. And the delivery is ok. I hope the time that I take to do this survey is not scam. I will love to have the $100 they offer.

Online Shopper

Site Experience Feedback

Feb 21, 2024

I DO NOT HAVE TIUME FOR LONG SURVEY NARSACISTS!! PAY 10 PEOPLE TO SHOIP AND ASK THEM. COSTING 75 OF MY TIME

Vero

Site Experience Feedback

Feb 21, 2024

Easy

Love the convenience & ease of this sitw

Site Experience Feedback

Feb 21, 2024

I always love using this site. It’s very convenient and easy for me to come back and reorder. The only complaint or downside I have to complain about is how high the processing fee is. Yes I always use a discount for checkout, but the processing fee is always so high it takes away the discount. So in reality I’m paying normal price. But all in all, it’s much easier than dealing with doctors offices, which is what keeps me coming back.

Lau

Site Experience Feedback

Feb 21, 2024

It is a very friendly and easy page to search and purchase.

Fritz

Site Experience Feedback

Feb 21, 2024

Handling fee is transparent fee add. No reason for it. I can see a re-stocking fee if returned. Handling fee is transparent BS.