OptiContacts Reviews - 867 Reviews - /10
2013
Winner
Circle of
Excellence
1 years
OptiContacts Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for OptiContacts
Showing 281 - 300 of 867
Zoner
Site Experience Feedback
Feb 24, 2024
Needing some contacts at a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kbomb
Site Experience Feedback
Feb 24, 2024
I don't care for the processing fee but it was cheapest I found
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jt
Site Experience Feedback
Feb 19, 2024
Yup
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jt
Post-Delivery Feedback
Feb 24, 2024
Love
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 24, 2024
I get what’s going expected each time and I love the gift that was included with this purchase. The prices are really good and I will purchase my contacts and glasses from OptiContacts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trouble
Site Experience Feedback
Feb 23, 2024
Great experience never had any problems with my orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 23, 2024
It was straightfoward and simple , will see how long itll take with the fastest shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
happycustomer
Site Experience Feedback
Feb 23, 2024
was very easy to order contacts, and enter in information. Also love the option to email rx in.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cc
Site Experience Feedback
Feb 23, 2024
It keeps adding products and I have to correct
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stephany
Site Experience Feedback
Feb 23, 2024
Usually 1 box of my contacts is 100.00 so this was so affordable. I'm happy with my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
heu
Site Experience Feedback
Feb 22, 2024
thankis
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Colby
Site Experience Feedback
Feb 22, 2024
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
VR
Site Experience Feedback
Feb 22, 2024
Very easy to use!! Love this website! Great discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Angela G
Site Experience Feedback
Feb 13, 2024
Love that you OptiContacts always has coupons, usually the best prices around.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Angela G
Post-Delivery Feedback
Feb 22, 2024
OptiContacts always has competitive prices, and fast shipping. It is such an easy process to buy my son’s contacts from OptiContacts!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jilly Bean
Site Experience Feedback
Feb 22, 2024
Nothing but good things to say about this site, always my go-to when ordering contacts. Shopping process is easy and efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maritere
Site Experience Feedback
Feb 21, 2024
It was easy to place the order. And the delivery is ok. I hope the time that I take to do this survey is not scam. I will love to have the $100 they offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 21, 2024
I DO NOT HAVE TIUME FOR LONG SURVEY NARSACISTS!! PAY 10 PEOPLE TO SHOIP AND ASK THEM. COSTING 75 OF MY TIME
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Vero
Site Experience Feedback
Feb 21, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Love the convenience & ease of this sitw
Site Experience Feedback
Feb 21, 2024
I always love using this site. It’s very convenient and easy for me to come back and reorder. The only complaint or downside I have to complain about is how high the processing fee is. Yes I always use a discount for checkout, but the processing fee is always so high it takes away the discount. So in reality I’m paying normal price. But all in all, it’s much easier than dealing with doctors offices, which is what keeps me coming back.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Lau
Site Experience Feedback
Feb 21, 2024
It is a very friendly and easy page to search and purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fritz
Site Experience Feedback
Feb 21, 2024
Handling fee is transparent fee add. No reason for it. I can see a re-stocking fee if returned. Handling fee is transparent BS.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »