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OptiContacts Reviews - 867 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for OptiContacts

Showing 221 - 240 of 867

JS

Site Experience Feedback

Mar 03, 2024

Great site it reminds me to reorder and is very easy to use.

Online Shopper

Site Experience Feedback

Mar 02, 2024

Good

Online Shopper

Site Experience Feedback

Mar 02, 2024

The website was easy to navigate, though was not as aesthetically pleasing as it could be. Fonts could be changed as well as color coordination could be better so that the site appears more professional. As prices are already good, this adjustment in itself would draw in more people to order from this site.

Blind rat

Site Experience Feedback

Mar 02, 2024

Everything was good. Was looking for better selection of transition contacts.

Joe

Site Experience Feedback

Mar 02, 2024

Great

Deans

Site Experience Feedback

Mar 02, 2024

Everything worked great and the prices are unmatched! this was probably my 8th order through opti contacts! The only down side is that higher processing fee.

Jinjasmom

Site Experience Feedback

Mar 02, 2024

Very user friendly

Javamama

Site Experience Feedback

Mar 02, 2024

Great experience. Easy to navigate. Order placed in less than 5 min.

Online Shopper

Site Experience Feedback

Mar 02, 2024

All good

Multifocal

Site Experience Feedback

Feb 22, 2024

I looked at about eight places (on-line and in store) to buy these contacts This was the best value and was very easy to do


Post-Delivery Feedback

Mar 02, 2024

Best price

BB

Site Experience Feedback

Mar 02, 2024

Easy to use and quick process when placing an order.

Nb

Site Experience Feedback

Mar 02, 2024

Good

Big Tim

Site Experience Feedback

Feb 23, 2024

Opticontacts is great company to order your contacts through. I have never had a complaint and always get my order in great timely manner.


Post-Delivery Feedback

Mar 02, 2024

This the best place to order your contacts from. The prices are more affordable than getting them from your doctor. I will continue getting my contacts from OptiContacts.

KC

Site Experience Feedback

Mar 02, 2024

love the free glasses gift after buying contacts!

Lexoo

Site Experience Feedback

Mar 02, 2024

Love them

L

Site Experience Feedback

Mar 01, 2024

Great

lenses

Site Experience Feedback

Mar 01, 2024

easy to order and competitive pricing except the fact that they added an extra $100.00 to the end of my order which is lame...... and a bit thievy

scott

Site Experience Feedback

Mar 01, 2024

good process

Alex

Site Experience Feedback

Mar 01, 2024

The website was easy to navigate, with reasonable prices and product availability.

Tee

Site Experience Feedback

Mar 01, 2024

I love yall