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OptiContacts Reviews - 867 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for OptiContacts

Showing 201 - 220 of 867

Gabru

Site Experience Feedback

Mar 05, 2024

It was really easy and great would buy again

Online Shopper

Site Experience Feedback

Mar 05, 2024

ok

Johnnyturbo

Site Experience Feedback

Mar 05, 2024

I like to because after I was done inputting my information for payment a message came up that I could put a code in to save 20% and that basically took care of the shipping plus more so very happy with that

DaVina

Site Experience Feedback

Feb 23, 2024

N/a

Online Shopper

Post-Delivery Feedback

Mar 05, 2024

I gave my insurance information to you so I hope I receive a check for what my insurance covers.

CDB3

Site Experience Feedback

Mar 05, 2024

The checkout procedure was fine. Entering information was okay. I cannot comment on this purchase since I haven't received the purchased material and will not comment further.

Frankie

Site Experience Feedback

Feb 20, 2024

I absolutely loved how easy it was to order and the discounts are wonderful!

O

Site Experience Feedback

Mar 05, 2024

It was fast and easy. I found exactly what I was looking for.

Online Shopper

Site Experience Feedback

Mar 04, 2024

Easy and fast to place order!

SReyes

Site Experience Feedback

Mar 04, 2024

Easy to use, quick and easy checkout.

PR

Site Experience Feedback

Mar 04, 2024

I am very happy with my purchase

Online Shopper

Site Experience Feedback

Mar 04, 2024

Easy to go through. Unsure what the discount is because there is no code for it, it just appeared. But happy to have it.

KV

Site Experience Feedback

Mar 04, 2024

Fast, Easy Website

n/a

Site Experience Feedback

Mar 04, 2024

n/a

Tt09977

Site Experience Feedback

Mar 04, 2024

I think the ad was misleading. $16.95 per box but then processing of about the same amount at checkout. Still great deal but misleading

Sated

Site Experience Feedback

Mar 04, 2024

Great prices and easy checkout, keeps me coming back!

Jaka

Site Experience Feedback

Mar 03, 2024

It took my a while to upload the prescriptions.

Prag

Site Experience Feedback

Mar 03, 2024

It was easy to use!

Online Shopper

Site Experience Feedback

Mar 03, 2024

Easy process

101

Site Experience Feedback

Mar 03, 2024

I had initial balance of $142 including the products, taxes, shipping, and the processing fee but it went up to $157 with no explanation. I would like the website to be more clear when going from the cart to the final balance. I still think the price is reasonable compared to other sellers.