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OptiContacts Reviews - 867 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for OptiContacts

Showing 181 - 200 of 867

Online Shopper

Site Experience Feedback

Mar 07, 2024

Love this company for my contacts

KitKat

Site Experience Feedback

Mar 07, 2024

Easy to order

Kk

Site Experience Feedback

Mar 07, 2024

There great never had a problem beside I time I got an empty contact container

Ngrader

Site Experience Feedback

Mar 07, 2024

There wasnt anything I didn't like about the website. The website was easy to use and made it very easy to find everything I needed.

Online Shopper

Site Experience Feedback

Mar 07, 2024

Self explanatory, easy to order and take prices

JonathanRod

Site Experience Feedback

Mar 07, 2024

Experience was great

Ally

Site Experience Feedback

Mar 06, 2024

I am really happy with my OptiContacts experience! They have the most affordable price for the contact lenses I normally wear, and were super easy to order from!

Online Shopper

Site Experience Feedback

Mar 06, 2024

Good

Steve

Site Experience Feedback

Mar 06, 2024

Bought contacts online

Online Shopper

Site Experience Feedback

Mar 06, 2024

Great prices. And I have insurance.😂

MARCE

Site Experience Feedback

Mar 06, 2024

GREAT SERVICE AND SELECTION OF PRODUCTS

Ann

Site Experience Feedback

Mar 06, 2024

Good

HK

Site Experience Feedback

Mar 06, 2024

Never have had a problem, easy to order

Danielle

Site Experience Feedback

Mar 06, 2024

The website is super easy to use and pull up older orders.

Ed

Site Experience Feedback

Feb 27, 2024

very good


Post-Delivery Feedback

Mar 06, 2024

Very satisfied with the whole experience with Opticontacts!

AB

Site Experience Feedback

Mar 06, 2024

Coatly contacts and ridiculous “Processing Fee” that appears in charges on last screen of checkout that is easily missed

Online Shopper

Site Experience Feedback

Mar 06, 2024

hard to check out. Kept adding a second order which doubled the amount.

mike

Site Experience Feedback

Mar 05, 2024

i enjoyed dealing with opti contacts over lens.com they did not include fee's up front.

charis

Site Experience Feedback

Mar 05, 2024

I like how easy it is to choose different options and the affordability of them.

Drooster

Site Experience Feedback

Mar 05, 2024

First time using face measurement tool for glasses. Worked Great!