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OptiContacts Reviews - 876 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for OptiContacts

Showing 141 - 160 of 876

Online Shopper

Site Experience Feedback

Mar 01, 2024

Love the option of virtually trying on frame


Post-Delivery Feedback

Mar 12, 2024

Ordered reading glasses and the frame was very nice and lenses perfect

Ashley B

Site Experience Feedback

Mar 12, 2024

Quick and easy reorder. Nice discount which is appreciated. Thank you.

Cp

Site Experience Feedback

Mar 11, 2024

Cheaper than other places

Momo

Site Experience Feedback

Mar 11, 2024

Great!

Hkw

Site Experience Feedback

Mar 11, 2024

Processing fee is unnecessarily high. Why is there at 22$ processing fee?

Jessie

Site Experience Feedback

Mar 11, 2024

I found the website easy to use and coupon codes great.

Sarah

Site Experience Feedback

Mar 11, 2024

The processing fee seemed more than I expected but it was ok because the contacts were cheap per box. The site was easy to use.

Tasha

Site Experience Feedback

Mar 11, 2024

easy to navigate

Online Shopper

Site Experience Feedback

Mar 10, 2024

easy and fast ordering

Ding

Site Experience Feedback

Mar 10, 2024

It’s best one

Online Shopper

Site Experience Feedback

Mar 10, 2024

GOOD

Eagle eyes

Site Experience Feedback

Mar 10, 2024

Convenient fast and easy.

Online Shopper

Post-Delivery Feedback

Mar 10, 2024

Promotion of Free Sunglasses were not fulfilled & were not shipped with my order.

Crycry

Site Experience Feedback

Mar 10, 2024

Love the convenience of this site

RS

Post-Delivery Feedback

Mar 10, 2024

I easily found the product I wanted, the check out process was really fast and smooth, the products arrived on time and you offered the best price.

ali

Site Experience Feedback

Mar 09, 2024

none

Cw

Site Experience Feedback

Feb 29, 2024

Everything has been very simple. Hope processing and delivery just as fast.


Post-Delivery Feedback

Mar 09, 2024

Quick easy and very simple.

Online Shopper

Site Experience Feedback

Mar 09, 2024

Great online experience

kait

Site Experience Feedback

Mar 09, 2024

It was easy, and quick. I like that.

Aubrie

Site Experience Feedback

Feb 28, 2024

I will never forget how nice the lady was when i called to check on my contacts' shipment status :)