Original Parts Group Reviews - 13,483 Review - 8.8/10
Original Parts Group Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 79% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Original Parts Group
Showing 41 - 60 of 13,483
Colonel
Site Experience Feedback
Dec 02, 2024
The current catalogue showed my body stripe kit $10 less than the web site had it. Dissapointing.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Becky
Site Experience Feedback
Dec 02, 2024
Your prices are good but your shipping is outrageous. You need to be transparent with shipping and not make money from it.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
SrfrBoyBob
Site Experience Feedback
Dec 02, 2024
Website is laid out really clean. Easy to navigate and find the parts I need. Good prices for cyber Monday and I like the kits that they offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Very nice site,easy to find what I was looking for,good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
good exp
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
G$
Site Experience Feedback
Dec 02, 2024
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tdup
Site Experience Feedback
Dec 02, 2024
Your site is very old tech and too manual for today's standards
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
ok
Site Experience Feedback
Dec 02, 2024
ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Es'Tevi
Site Experience Feedback
Nov 15, 2024
respectable website with lots of restoration parts
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
billybob322
Site Experience Feedback
Dec 02, 2024
Wish it was easier to go back to previous pages
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GangiC
Site Experience Feedback
Dec 02, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
all discounts removed from order at time of check out. Very deceitful.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Coupon didn’t work that was sent for 10% off
Site Experience Feedback
Dec 02, 2024
The 10% coupon sent to me did not work.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
jim
Site Experience Feedback
Dec 02, 2024
fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LILPURP79
Site Experience Feedback
Dec 02, 2024
I found everything i need for my gbody
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Kris
Site Experience Feedback
Dec 01, 2024
The product selection was okay and needs more information. Check out was easy but the shipping details were okay at best.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
chente
Site Experience Feedback
Dec 01, 2024
great and very convenient to do any research on parts for my classic car..
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MG
Site Experience Feedback
Dec 01, 2024
Could not find a place to enter promo code at checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RD
Site Experience Feedback
Dec 01, 2024
The website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Dec 01, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »