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Original Parts Group Reviews - 13,483 Review - 8.8/10

Dec 3, 2024
OPGI is your provider of GM restoration and performance parts for GM Classic Cars. Whether you're restoring or modifying your classic, Original Parts Group is the GM parts provider of choice. Offering high-quality industry-leading parts the OPGI team is there to support you from installation to performance. With exceptional service, price match guarantee, and fast free shipping you can feel confident in your project from start to finish.

Original Parts Group Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Original Parts Group

Showing 41 - 60 of 13,483

Colonel

Site Experience Feedback

Dec 02, 2024

The current catalogue showed my body stripe kit $10 less than the web site had it. Dissapointing.

Becky

Site Experience Feedback

Dec 02, 2024

Your prices are good but your shipping is outrageous. You need to be transparent with shipping and not make money from it.

SrfrBoyBob

Site Experience Feedback

Dec 02, 2024

Website is laid out really clean. Easy to navigate and find the parts I need. Good prices for cyber Monday and I like the kits that they offer.

Online Shopper

Site Experience Feedback

Dec 02, 2024

Very nice site,easy to find what I was looking for,good prices

Online Shopper

Site Experience Feedback

Dec 02, 2024

good exp

G$

Site Experience Feedback

Dec 02, 2024

No problem

tdup

Site Experience Feedback

Dec 02, 2024

Your site is very old tech and too manual for today's standards

ok

Site Experience Feedback

Dec 02, 2024

ok

Es'Tevi

Site Experience Feedback

Nov 15, 2024

respectable website with lots of restoration parts

billybob322

Site Experience Feedback

Dec 02, 2024

Wish it was easier to go back to previous pages

GangiC

Site Experience Feedback

Dec 02, 2024

It was great

Online Shopper

Site Experience Feedback

Dec 02, 2024

all discounts removed from order at time of check out. Very deceitful.

Coupon didn’t work that was sent for 10% off

Site Experience Feedback

Dec 02, 2024

The 10% coupon sent to me did not work.

jim

Site Experience Feedback

Dec 02, 2024

fine

LILPURP79

Site Experience Feedback

Dec 02, 2024

I found everything i need for my gbody

Kris

Site Experience Feedback

Dec 01, 2024

The product selection was okay and needs more information. Check out was easy but the shipping details were okay at best.

chente

Site Experience Feedback

Dec 01, 2024

great and very convenient to do any research on parts for my classic car..

MG

Site Experience Feedback

Dec 01, 2024

Could not find a place to enter promo code at checkout

RD

Site Experience Feedback

Dec 01, 2024

The website was easy to navigate.

Joe

Site Experience Feedback

Dec 01, 2024

Easy to navigate