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Original Parts Group Reviews - 13,483 Review - 8.8/10

Dec 3, 2024
OPGI is your provider of GM restoration and performance parts for GM Classic Cars. Whether you're restoring or modifying your classic, Original Parts Group is the GM parts provider of choice. Offering high-quality industry-leading parts the OPGI team is there to support you from installation to performance. With exceptional service, price match guarantee, and fast free shipping you can feel confident in your project from start to finish.

Original Parts Group Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Original Parts Group

Showing 21 - 40 of 13,483

Online Shopper

Site Experience Feedback

Dec 02, 2024

Fine just prices have gone up need to order new book.

Kawiky

Site Experience Feedback

Dec 02, 2024

It works well online at home on the computer but on the phone it is a bit more difficult. Possibly because of the age I suppose. Overall I like working with Original Oarts Group as I work on and own several GM factory muscle cars

Chevelle ss

Site Experience Feedback

Dec 02, 2024

I’ve ordered so much over the years experience has been good

ricky

Site Experience Feedback

Dec 02, 2024

Shipping seams very expensive

snake

Site Experience Feedback

Dec 02, 2024

very easy

Mobius

Site Experience Feedback

Dec 02, 2024

My overall experience was positive but with room for improvement. The website design is visually appealing and easy to navigate, making it simple to find parts quickly. The detailed product descriptions and images were very helpful for assessing fit and compatibility. Checkout was straightforward and fast. What Could Be Improved: Some pages loaded slowly, which disrupted the browsing flow. Not all the parts I wanted were on sale☹

Quick

Site Experience Feedback

Dec 02, 2024

Everything was great

Mike

Site Experience Feedback

Dec 02, 2024

The actual discount on the cyber Monday deals were a little confusing, and shipping for an item that wasn’t particularly large was going to be more expensive than the item itself so I removed it from the cart

Dave

Site Experience Feedback

Dec 02, 2024

Everything went well just noticed several items were backordered

Olite

Site Experience Feedback

Dec 02, 2024

Website sucks

Cruz

Site Experience Feedback

Dec 02, 2024

1st time ordering was a breeze

Bill

Site Experience Feedback

Dec 02, 2024

Not real happy with shipping costs

Jon

Site Experience Feedback

Dec 02, 2024

I was hoping to see more reviews on the product I chose, and I chose a product that I did not have to alter my classic car in any way, so it was explained clearly that this purchase is basically plug and play. So overall I am pleased. Now the item says backordered, so I hope delivery is not too long.

caddiman

Site Experience Feedback

Dec 02, 2024

decent satisfaction being that OPGI is one of only manufacturers of these vintage parts. Too bad they say 'back ordered' when in reality, they are waiting for enough orders to run a batch. Would be nice if they were more honest about timing.....

Wes

Post-Delivery Feedback

Dec 02, 2024

I would recommend OPG Parts group to anybody that’s working on the later model Chevelle‘s. The parts were just like they say original parts group.

j4m

Site Experience Feedback

Dec 02, 2024

great supply of parts for older cars. amazing customer service.

Hals Caddy

Site Experience Feedback

Dec 02, 2024

Backordered parts are a bummer

Ranger 8a

Site Experience Feedback

Dec 02, 2024

Everything looks good as far as parts I am going to restore my 67 pontiac Tempest , from top to bottom will be looking forward to buying more parts hopefully, some good prices thank you

winross

Site Experience Feedback

Dec 02, 2024

Great site...A+

Ttgo

Site Experience Feedback

Nov 17, 2024

Had no problems at all , very simple