Original Parts Group Reviews - 13,483 Review - 8.8/10
Original Parts Group Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 79% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Original Parts Group
Showing 21 - 40 of 13,483
Online Shopper
Site Experience Feedback
Dec 02, 2024
Fine just prices have gone up need to order new book.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kawiky
Site Experience Feedback
Dec 02, 2024
It works well online at home on the computer but on the phone it is a bit more difficult. Possibly because of the age I suppose. Overall I like working with Original Oarts Group as I work on and own several GM factory muscle cars
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Chevelle ss
Site Experience Feedback
Dec 02, 2024
I’ve ordered so much over the years experience has been good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ricky
Site Experience Feedback
Dec 02, 2024
Shipping seams very expensive
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
snake
Site Experience Feedback
Dec 02, 2024
very easy
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
Mobius
Site Experience Feedback
Dec 02, 2024
My overall experience was positive but with room for improvement. The website design is visually appealing and easy to navigate, making it simple to find parts quickly. The detailed product descriptions and images were very helpful for assessing fit and compatibility. Checkout was straightforward and fast. What Could Be Improved: Some pages loaded slowly, which disrupted the browsing flow. Not all the parts I wanted were on sale☹
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Quick
Site Experience Feedback
Dec 02, 2024
Everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Dec 02, 2024
The actual discount on the cyber Monday deals were a little confusing, and shipping for an item that wasn’t particularly large was going to be more expensive than the item itself so I removed it from the cart
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Dave
Site Experience Feedback
Dec 02, 2024
Everything went well just noticed several items were backordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Olite
Site Experience Feedback
Dec 02, 2024
Website sucks
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Cruz
Site Experience Feedback
Dec 02, 2024
1st time ordering was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Dec 02, 2024
Not real happy with shipping costs
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jon
Site Experience Feedback
Dec 02, 2024
I was hoping to see more reviews on the product I chose, and I chose a product that I did not have to alter my classic car in any way, so it was explained clearly that this purchase is basically plug and play. So overall I am pleased. Now the item says backordered, so I hope delivery is not too long.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
caddiman
Site Experience Feedback
Dec 02, 2024
decent satisfaction being that OPGI is one of only manufacturers of these vintage parts. Too bad they say 'back ordered' when in reality, they are waiting for enough orders to run a batch. Would be nice if they were more honest about timing.....
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Wes
Post-Delivery Feedback
Dec 02, 2024
I would recommend OPG Parts group to anybody that’s working on the later model Chevelle‘s. The parts were just like they say original parts group.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
j4m
Site Experience Feedback
Dec 02, 2024
great supply of parts for older cars. amazing customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hals Caddy
Site Experience Feedback
Dec 02, 2024
Backordered parts are a bummer
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ranger 8a
Site Experience Feedback
Dec 02, 2024
Everything looks good as far as parts I am going to restore my 67 pontiac Tempest , from top to bottom will be looking forward to buying more parts hopefully, some good prices thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
winross
Site Experience Feedback
Dec 02, 2024
Great site...A+
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ttgo
Site Experience Feedback
Nov 17, 2024
Had no problems at all , very simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »