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Original Parts Group Reviews - 13,483 Review - 8.8/10

Dec 3, 2024
OPGI is your provider of GM restoration and performance parts for GM Classic Cars. Whether you're restoring or modifying your classic, Original Parts Group is the GM parts provider of choice. Offering high-quality industry-leading parts the OPGI team is there to support you from installation to performance. With exceptional service, price match guarantee, and fast free shipping you can feel confident in your project from start to finish.

Original Parts Group Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Original Parts Group

Showing 1 - 20 of 13,483

Hans

Site Experience Feedback

Dec 02, 2024

great service

"El Camino" Paul

Site Experience Feedback

Nov 19, 2024

I only needed a few things, I found 'em right away.


Post-Delivery Feedback

Dec 02, 2024

"These people have almost everything I would ever need for my '71 El Camino. I've ordered stuff like 4 times, but this last time they didn't have my tail light lenses. I'm STILL waiting for 'em! But I got all the other stuff, and it was nice stuff.

Ten

Site Experience Feedback

Dec 02, 2024

Easy to navigate and everything loads quickly

Online Shopper

Site Experience Feedback

Dec 02, 2024

It was easy and had everything I need

69cutlass

Site Experience Feedback

Dec 02, 2024

I have a credit but can only use it if i call in. That is not covenient

Big Mike

Site Experience Feedback

Dec 02, 2024

? Not sure

Mlcave

Site Experience Feedback

Dec 02, 2024

Search is a little cumbersome… Not many pictures or Vantage points of products provided. Very stock site

rogs

Site Experience Feedback

Dec 02, 2024

i was wonting some more gloss coat

Hmv

Site Experience Feedback

Dec 02, 2024

Great site. Very easy to navigate

As60

Post-Delivery Feedback

Dec 02, 2024

Parts I have record fit great and worked great but Shipping is not clear on when it is charged. Items had special shipping charges and shipping is really expensive. Items were not clearly labeled out of stock until at checkout. But then free shipping wasn’t giving because of backordered parts

Jim

Site Experience Feedback

Dec 02, 2024

The website gives you all the parts that you need, but you have to be a little creative to find exactly the part.

Nitro

Site Experience Feedback

Dec 02, 2024

Had order over $336 to get the free shipping, but when I saw the $91 plus$15.95 Handling charge , I emptied my cart , and started over without the carpet set, and. Door fuzzies/ glass seals. That flopped it to have no handling charge, and freight was less than $14.

Supercar

Site Experience Feedback

Dec 02, 2024

The website works well. Much better than some other sites, always room for improvement. looking forward to purchasing more in the future.

Online Shopper

Site Experience Feedback

Dec 02, 2024

Good

Smyly

Site Experience Feedback

Dec 02, 2024

So far no issues. Website easy to navigate.

Convenient

Site Experience Feedback

Dec 02, 2024

good

Nate

Site Experience Feedback

Dec 02, 2024

Smoth so far for my firat purchase, will see how shipping goes

Syd

Site Experience Feedback

Dec 02, 2024

Very easy to use.

Ron

Site Experience Feedback

Dec 02, 2024

No problem, just several parts are on back order

josh

Site Experience Feedback

Dec 02, 2024

Good Expierience