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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 101 - 120 of 241

nr

Site Experience Feedback

May 06, 2024

easy to use. would like the opportunity for first time buyer discount code. also would like readily accessible material swatch samples for order.

Office Furniture

Site Experience Feedback

May 02, 2024

Site was easy to navigate and find what I was looking for. Check out was simple.

Steve

Site Experience Feedback

May 23, 2024

Everything was very smooth

dmc

Site Experience Feedback

May 22, 2024

It would be nice if we could log in and keep our account information handy. Every time we order, we must ask OF2go to refund our tax.

Belinda

Site Experience Feedback

May 14, 2024

I havent received the desk system yet but the ordering process was seamless.


Post-Delivery Feedback

May 22, 2024

Great value and great quality.

Steve

Site Experience Feedback

May 20, 2024

Depends on when furniture arrives and the quality vs cost

Online Shopper

Site Experience Feedback

May 20, 2024

very good

Riverman6945

Site Experience Feedback

May 15, 2024

Easy to work through and checkout process

Izzy

Site Experience Feedback

May 15, 2024

This website was easy to work with and is had a lot of different options of desks.

Online Shopper

Site Experience Feedback

May 12, 2024

It was fine

Syphon22

Site Experience Feedback

May 10, 2024

Great Experience!

malderman

Site Experience Feedback

May 10, 2024

Easy to find what color, finish, style and quality we know to get from here

Happy2024

Post-Delivery Feedback

May 10, 2024

Small office desks are just the right size and so many color finishes to choose from. It was actually delivered quicker than expected.

Linda Sue

Site Experience Feedback

May 09, 2024

My experience with this purchase was great. I liked being able to see the pricing for the items without having to call.

Online Shopper

Site Experience Feedback

May 08, 2024

very good

GqGavin

Site Experience Feedback

May 07, 2024

Very to easy to use site, hope to purchase additional items from the vendor.

Kathy

Site Experience Feedback

Apr 19, 2024

it was easy to order


Post-Delivery Feedback

May 06, 2024

very good

Diamondz

Site Experience Feedback

Apr 17, 2024

Good options. I like the free shipping. Shipping costs turned me away from other retailers. Payment options weren't the best. Would have preferred an EFT/ACH or paypal

Online Shopper

Site Experience Feedback

May 03, 2024

I was concerned about assembly and there was not enough information on assembly in your web site. I called and got the information I needed.

Nansense

Site Experience Feedback

Apr 04, 2024

I had been looking for a week or more for the item I purchased at a decent price. However, I found the size and color I wanted with the features I wanted with a good price and with free shipping and a good ship date within a few minutes at OfficeFurniture2go!


Post-Delivery Feedback

Apr 30, 2024

The worst part of my experience had to do with the shipping method. Fed Ex freight was used and I had to pay an extra $200 because I did not have the ability to off load the truck myself. Also, when Fed Ex delivered my purchase, they did not deliver at the scheduled time and, since no one was there, they just left it on the sidewalk. On the other hand, Furniture2Go's customer service was great and they refunded my $200 fee.