OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10
OfficeFurniture2go.com Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 90% |
Neutral | 15% | 10% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for OfficeFurniture2go.com
Showing 101 - 120 of 241
nr
Site Experience Feedback
May 06, 2024
easy to use. would like the opportunity for first time buyer discount code. also would like readily accessible material swatch samples for order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Office Furniture
Site Experience Feedback
May 02, 2024
Site was easy to navigate and find what I was looking for. Check out was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Site Experience Feedback
May 23, 2024
Everything was very smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dmc
Site Experience Feedback
May 22, 2024
It would be nice if we could log in and keep our account information handy. Every time we order, we must ask OF2go to refund our tax.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Belinda
Site Experience Feedback
May 14, 2024
I havent received the desk system yet but the ordering process was seamless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Belinda
Post-Delivery Feedback
May 22, 2024
Great value and great quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Steve
Site Experience Feedback
May 20, 2024
Depends on when furniture arrives and the quality vs cost
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 20, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Riverman6945
Site Experience Feedback
May 15, 2024
Easy to work through and checkout process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Izzy
Site Experience Feedback
May 15, 2024
This website was easy to work with and is had a lot of different options of desks.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 12, 2024
It was fine
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Syphon22
Site Experience Feedback
May 10, 2024
Great Experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
malderman
Site Experience Feedback
May 10, 2024
Easy to find what color, finish, style and quality we know to get from here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy2024
Post-Delivery Feedback
May 10, 2024
Small office desks are just the right size and so many color finishes to choose from. It was actually delivered quicker than expected.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Linda Sue
Site Experience Feedback
May 09, 2024
My experience with this purchase was great. I liked being able to see the pricing for the items without having to call.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 08, 2024
very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
GqGavin
Site Experience Feedback
May 07, 2024
Very to easy to use site, hope to purchase additional items from the vendor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kathy
Site Experience Feedback
Apr 19, 2024
it was easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kathy
Post-Delivery Feedback
May 06, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Diamondz
Site Experience Feedback
Apr 17, 2024
Good options. I like the free shipping. Shipping costs turned me away from other retailers. Payment options weren't the best. Would have preferred an EFT/ACH or paypal
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 03, 2024
I was concerned about assembly and there was not enough information on assembly in your web site. I called and got the information I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nansense
Site Experience Feedback
Apr 04, 2024
I had been looking for a week or more for the item I purchased at a decent price. However, I found the size and color I wanted with the features I wanted with a good price and with free shipping and a good ship date within a few minutes at OfficeFurniture2go!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Nansense
Post-Delivery Feedback
Apr 30, 2024
The worst part of my experience had to do with the shipping method. Fed Ex freight was used and I had to pay an extra $200 because I did not have the ability to off load the truck myself. Also, when Fed Ex delivered my purchase, they did not deliver at the scheduled time and, since no one was there, they just left it on the sidewalk. On the other hand, Furniture2Go's customer service was great and they refunded my $200 fee.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 10
- Full ratings for this review »