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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 121 - 140 of 241

Shelly

Site Experience Feedback

Apr 25, 2024

GREAT

Online Shopper

Site Experience Feedback

Apr 16, 2024

Easy to understand

N.D.

Post-Delivery Feedback

Apr 16, 2024

I ordered this desk because a coworker had previously ordered a desk from OfficerFurniture2go and the design was sleek and looked good. I ordered on a Monday and was told my order would be delivered in 2 weeks; I actually got the desk 2 days later which was a very welcomed surprise. The desk was easy to assemble and looks good.

Robert

Site Experience Feedback

Mar 28, 2024

more overall dimensioning, like size of pedestals ,, maybe more options like add a pencil drawer kind of stuff

Online Shopper

Site Experience Feedback

Apr 12, 2024

good

JLD

Site Experience Feedback

Apr 10, 2024

Easy to use

Sharlee

Site Experience Feedback

Apr 10, 2024

I love some of the products come fully assembled, the ones that don't have good instructions and are easy to assemble. The quality of the desks, chairs, credenzas and everything we have purchased have been well worth the price!! Love your products and will purchase more and more anytime I need something!!

saki

Site Experience Feedback

Apr 09, 2024

very good

Mike

Site Experience Feedback

Apr 06, 2024

We like the desk we purchased last year.

DavidS

Site Experience Feedback

Apr 06, 2024

Very hard to get the correct ship to address to say different from pay address

Online Shopper

Post-Delivery Feedback

Apr 05, 2024

.

MPS

Site Experience Feedback

Apr 05, 2024

Experience has been good. Quality furniture, good price, expected delivery

DD

Site Experience Feedback

Mar 25, 2024

Ordered conference room table for our company - easy check out process, great product availability and selection.


Post-Delivery Feedback

Apr 04, 2024

Delivery was easy, on time and pleasant. The table was easy to assemble and was able to do it without any issues.

Great Experience

Post-Delivery Feedback

Apr 04, 2024

I searched for how to track my order, only to learn from my shipping department, that the order was already delivered. I would have liked to have tracking prior. The products were well made, easy to assemble, all parts were in every box. I've already placed another order for other items.

Tyler

Site Experience Feedback

Apr 01, 2024

Good

og

Site Experience Feedback

Apr 01, 2024

easy to navigate with filters cut my search time in half

Online Shopper

Site Experience Feedback

Mar 30, 2024

Too many selections, took me a lot of time to browse, better use a filter which can be more details

San Luis Bay Realty

Site Experience Feedback

Mar 07, 2024

I have purchased desks and storage cabinets from your company over the past 12 months. The first shipment had minor damage but the product was excellent and met all of my expectations. Product is a great value, though assembly is challenging.


Post-Delivery Feedback

Mar 30, 2024

Affordable furniture and fairly easy to assemble.

Online Shopper

Site Experience Feedback

Mar 29, 2024

Ed at X 217 was VERY helpful

Riken

Site Experience Feedback

Mar 29, 2024

all went well. We are adding to our small stock of the same chairs.