OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10
OfficeFurniture2go.com Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 90% |
Neutral | 15% | 10% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for OfficeFurniture2go.com
Showing 161 - 180 of 241
RFS
Site Experience Feedback
Feb 16, 2024
Called listed number for a special question and phone answered immediately and representative was friendly and knowledgeable.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
RFS
Post-Delivery Feedback
Mar 11, 2024
Ordering process was good. The website was good. The tracking is a little bit of a problem because it tracks it only to win ABF stops. It does not show tracking for the last two warehouses. I had to call completely different companies. One of the pieces was damaged in delivery. I do not know how that is going to work out. I have sent in pictures.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Ropes Gray LLP
Site Experience Feedback
Mar 11, 2024
All good.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 11, 2024
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 10, 2024
Excellent, am a little concern as to the lack of reviews on the product, yet hopeful what it shows it what we get.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Memip
Site Experience Feedback
Feb 09, 2024
Great selection, several products to choose for. Easy to set order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KARLIXA
Site Experience Feedback
Mar 07, 2024
THE WAY TO BUY IS VER EASY AND SECURE. THE FURNITURE IS PRETTY AWESOME.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Site Experience Feedback
Feb 19, 2024
I will gladly rate you upon receipt of product to see the quality and service.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
J
Site Experience Feedback
Mar 03, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Mar 01, 2024
Purchase was an easy experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BVM - Business
Site Experience Feedback
Feb 13, 2024
Great website! Easy to navigate, great selection, found my preferred items quickly, checkout was efficient, and prices were reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ianwood72
Site Experience Feedback
Jan 30, 2024
Was very easy to find products based on category descriptions, not all color options would display properly which makes difficult to assume its correct for my needs.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
ianwood72
Post-Delivery Feedback
Feb 28, 2024
Instructions to assemble were terrible, had to improvise with most of it, even sent the wrong legs for the table which I am also not convinced is the one i ordered but it works and i dont want to deal with it.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
russ
Site Experience Feedback
Feb 28, 2024
Over the years have purchased from Office Furniture multiple times. Always a positive experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
dshoe
Site Experience Feedback
Feb 28, 2024
quick and easy to search and find what I am looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex
Site Experience Feedback
Feb 15, 2024
everything under one roof
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Alex
Post-Delivery Feedback
Feb 26, 2024
It is a good addition to my office and was easy to assemble.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
ccroby
Site Experience Feedback
Feb 09, 2024
Called and spoke to Sarah Frandle for specs on the conference room table. She was helpful and nice. I also asked for a discount and she provided a 10% reduction in price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ccroby
Post-Delivery Feedback
Feb 26, 2024
There were no pre drilled holes in the table top that I needed to put together. I had to hire someone to out together our 7 training tables. So I had an additional $175 expense that should not have been necessary. Manufacturer was going to have me return the product but your staff told me how to just drill my own holes. Not having the proper equipment, I had to go to a handi-man. Your products should be able to be assembled by the average person with the tools you send in the packaging or should come with a warning (or pre-assembled).
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
CJ
Site Experience Feedback
Feb 07, 2024
My office does not have a loading dock. It would be more convenient and helpful for the delivery guy to, at least, take the forklift to the elevator on the first floor. Last time I had to take the desk apart in the hospital lobby and take each piece up the elevator. If the forklift could just drop the whole delivery into the elevator, I could have had an easier time. This is my only criticism of the whole ordeal. I have purchased 6 desks and I don't mind paying the delivery into the building fee but it could at least be placed on the elevator.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CJ
Post-Delivery Feedback
Feb 26, 2024
Desk are always in good order, easy to put together. The only complaint I have is that the delivery is not to the office. Delivery is only to the front of the building, then I have to carry each individual piece up to the 3rd floor office. It is too heavy to move all at once. For the price of the desk though it's the cheapest deal.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DOC
Site Experience Feedback
Feb 09, 2024
AT TIMES HARD TO GO BACK AND FIND ITEMS ALREADY HAD SEEN BUT NOT SAVED SO ATE UP SOME TIME WITH THAT BUT OVER ALL WAS GOOD
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
rs
Site Experience Feedback
Feb 22, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Gig
Site Experience Feedback
Feb 20, 2024
We received the catalogue in the mail, picked out the chair and ordered it online. Very friendly website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D
Site Experience Feedback
Feb 20, 2024
everything was quite ok with this shopping experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »