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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 201 - 220 of 241

Donna

Site Experience Feedback

Jan 22, 2024

great

Marie

Site Experience Feedback

Jan 21, 2024

Very good experience

Online Shopper

Site Experience Feedback

Jan 19, 2024

Great company

hello

Site Experience Feedback

Jan 19, 2024

good

mbrown

Site Experience Feedback

Jan 16, 2024

It would be great if sizes of same items were grouped together. For example, you find an 84" desk, but want the identical desk at 96". You can't tell that both exist. The other key lacking information is specifications. I would like to see detail measurements to confirm it will fit in my space. Lastly, better images of finish would be ideal.

Online Shopper

Site Experience Feedback

Jan 16, 2024

Great online ordering experience. Do not share my email address with anyone.

Ann

Site Experience Feedback

Jan 08, 2024

I usually do not order any products on line. We needed desks and currently have Covid so unable to shop. This is the first time reviewing your site; appears to be easy to use; hope that the quality of the product will arrive as quoted, without any defects and is a quality product. Shipping and delivery cost should be included; need to know what the additional cost would be. Additional information I would have appreciated is the quality of the MDF and the VOC rating for health purposes as indoor air quality should not be a question when purchasing furniture. Is there a California Prop Warning on the desks? What about returns? Checkout was easy.

Jerry Cohen

Site Experience Feedback

Jan 08, 2024

Shawn was beyond helpful especially where I needed a $300.00 piece of furniture which does not provide a large amount of profit for the company. The good will meant a great deal to me and I will certainly purchase everything I can from the company.

Lori

Site Experience Feedback

Jan 08, 2024

I knew what I wanted to order so I had no problems at all.

Banjo

Site Experience Feedback

Jan 07, 2024

Easy purchase

LindaR

Site Experience Feedback

Dec 20, 2023

Ordering was easy. Looking forward to seeing the quality of the desk when it arrives, but I'm impressed with the lifetime warranty.

Derek

Site Experience Feedback

Jan 05, 2024

Everything was fine

Brian B

Site Experience Feedback

Jan 03, 2024

Good experience

PJE

Site Experience Feedback

Jan 02, 2024

some pictures were unclear

none

Site Experience Feedback

Jan 02, 2024

I wish I was able to create an account to make ordering and re-ordering much easier

Commercial Design

Site Experience Feedback

Dec 30, 2023

The shopping experience was great. Shipping was faster than most companies, hopefully that turns out well with the delivery and quality. I liked the many options. I will return for sure.

B

Site Experience Feedback

Dec 30, 2023

will know more once my order is received

Josh L

Site Experience Feedback

Dec 28, 2023

Great transaction

CW4725

Site Experience Feedback

Dec 11, 2023

The website could use some better ways to narrow down what you are looking for, so many selections under "Desks". Also the amount of info on the piece is lacking, I use NBF and they give you the detailed dimensions of the part while your site gives an overall size and that is it. Makes it harder to narrow down what I need.

DEF

Site Experience Feedback

Dec 27, 2023

good