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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 141 - 160 of 241

Z Protection Services

Post-Delivery Feedback

Mar 29, 2024

It was fantastic pleasantly surprised when we received my desk earlier than expected

Jess A.

Site Experience Feedback

Mar 27, 2024

Simple, very user friendly, and straight forward.

Online Shopper

Site Experience Feedback

Mar 13, 2024

Support was very helpful

Cass

Site Experience Feedback

Mar 26, 2024

I needed a block to forward to the shipping dept.

MPS

Site Experience Feedback

Mar 25, 2024

fine

bear

Post-Delivery Feedback

Mar 25, 2024

Ordering was easy and furniture was delivered on time. Desk instructions were helpful but the parts did not have labels so had to figure that out.

RobbyB

Site Experience Feedback

Mar 24, 2024

Ordering went smoothly, hopefully it arrives when they say and it goes well from there.

Roofing Girl

Site Experience Feedback

Mar 22, 2024

Love the huge selection!

Cricket

Post-Delivery Feedback

Mar 22, 2024

The desk is exactly what we wanted and the delivery was on time

Randy

Site Experience Feedback

Mar 21, 2024

Very easy to place an order. Look forward to seeing the quality of the product.

Syngas

Site Experience Feedback

Mar 20, 2024

I'll know more when I receive the furniture.

Jenn

Site Experience Feedback

Mar 20, 2024

Overall the purchase was easy and I liked that I was able to find the desks I wanted at a lower price than a competitor. I think more clarity on how I can add power to them would be great, but otherwise I'm happy with the experience so far.

Online Shopper

Site Experience Feedback

Mar 20, 2024

Great Experience

semosuzie

Site Experience Feedback

Feb 26, 2024

very easy to use. Great price


Post-Delivery Feedback

Mar 19, 2024

This was a great experience - start to finish. We were able to find the desk we wanted and ordering was easy. Customer service contacted me regarding delivery and made the necessary arrangements. Highly recommend.

Online Shopper

Site Experience Feedback

Mar 19, 2024

The website had a good selection and what I wanted was easy to find. A variety of prices were also available. I didn't see any customer feedback for specific items however.

Me

Post-Delivery Feedback

Mar 18, 2024

This was my 2nd purchase from them. First time went great. This time I ran into 2 condescending customer reps that offered nothing but short rude responses. Too bad because you cant really put a price on bad press.

Sad

Post-Delivery Feedback

Mar 18, 2024

Picture does not appear to be an actual presentation of the desk. Filing cabinet was received but damaged.

Dwong

Site Experience Feedback

Mar 15, 2024

Great

swordfish

Site Experience Feedback

Mar 13, 2024

smooth purchase

Trish

Site Experience Feedback

Mar 12, 2024

Overall great experience! The customer service support was pleasant, thorough, and very helpful!