OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10
OfficeFurniture2go.com Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 90% |
Neutral | 15% | 10% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for OfficeFurniture2go.com
Showing 141 - 160 of 241
Z Protection Services
Post-Delivery Feedback
Mar 29, 2024
It was fantastic pleasantly surprised when we received my desk earlier than expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jess A.
Site Experience Feedback
Mar 27, 2024
Simple, very user friendly, and straight forward.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 13, 2024
Support was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cass
Site Experience Feedback
Mar 26, 2024
I needed a block to forward to the shipping dept.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
MPS
Site Experience Feedback
Mar 25, 2024
fine
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
bear
Post-Delivery Feedback
Mar 25, 2024
Ordering was easy and furniture was delivered on time. Desk instructions were helpful but the parts did not have labels so had to figure that out.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
RobbyB
Site Experience Feedback
Mar 24, 2024
Ordering went smoothly, hopefully it arrives when they say and it goes well from there.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roofing Girl
Site Experience Feedback
Mar 22, 2024
Love the huge selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cricket
Post-Delivery Feedback
Mar 22, 2024
The desk is exactly what we wanted and the delivery was on time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Randy
Site Experience Feedback
Mar 21, 2024
Very easy to place an order. Look forward to seeing the quality of the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Syngas
Site Experience Feedback
Mar 20, 2024
I'll know more when I receive the furniture.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jenn
Site Experience Feedback
Mar 20, 2024
Overall the purchase was easy and I liked that I was able to find the desks I wanted at a lower price than a competitor. I think more clarity on how I can add power to them would be great, but otherwise I'm happy with the experience so far.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 20, 2024
Great Experience
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
semosuzie
Site Experience Feedback
Feb 26, 2024
very easy to use. Great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
semosuzie
Post-Delivery Feedback
Mar 19, 2024
This was a great experience - start to finish. We were able to find the desk we wanted and ordering was easy. Customer service contacted me regarding delivery and made the necessary arrangements. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 19, 2024
The website had a good selection and what I wanted was easy to find. A variety of prices were also available. I didn't see any customer feedback for specific items however.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Me
Post-Delivery Feedback
Mar 18, 2024
This was my 2nd purchase from them. First time went great. This time I ran into 2 condescending customer reps that offered nothing but short rude responses. Too bad because you cant really put a price on bad press.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: 1
- Full ratings for this review »
Sad
Post-Delivery Feedback
Mar 18, 2024
Picture does not appear to be an actual presentation of the desk. Filing cabinet was received but damaged.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 7
- Customer Support: 5
- Full ratings for this review »
Dwong
Site Experience Feedback
Mar 15, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
swordfish
Site Experience Feedback
Mar 13, 2024
smooth purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trish
Site Experience Feedback
Mar 12, 2024
Overall great experience! The customer service support was pleasant, thorough, and very helpful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »