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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 181 - 200 of 241

Exceptional Product and Service

Site Experience Feedback

Jan 31, 2024

My calls to OfficeFurniture2go are always pleasant. I only had one tough call when asked about a promotional that came to my email, but, recent calls were as before, excellent.


Post-Delivery Feedback

Feb 18, 2024

My second purchase and experience was just a wonderful as the first. Looking forward to finishing my office with OfficeFurnitur2go.com. Thank you.

eman43078

Site Experience Feedback

Feb 15, 2024

Products easy to find. items in cart remained making it easy to come back to. (some sites clear your cart after a certain period of time.)

Rob

Site Experience Feedback

Feb 15, 2024

Layout was a little much and unorganized but I found what I needed

Nick

Site Experience Feedback

Feb 15, 2024

I had a great experience ordering.

A

Post-Delivery Feedback

Feb 14, 2024

Well done all around. No issues.

Bernard

Site Experience Feedback

Feb 14, 2024

Very easy to view and see the details of the product

QMS

Site Experience Feedback

Feb 12, 2024

The desks look great online and free shipping was a bonus. But I can't really comment on something I haven't received. Website was very user friendly.

Mark

Site Experience Feedback

Feb 10, 2024

Found exactly what I was looking for and at a reasonable price compared to other websites.

Lady jane

Site Experience Feedback

Feb 09, 2024

Great so far

New Day Financial

Site Experience Feedback

Feb 06, 2024

Easy to follow instructions on completing orders

Cliffy

Site Experience Feedback

Feb 06, 2024

good

BG

Site Experience Feedback

Jan 03, 2024

great experience!


Post-Delivery Feedback

Jan 31, 2024

great customer service

Keith

Post-Delivery Feedback

Jan 31, 2024

The desk I ordered is a great product for a fair price and was easy to order and get delivered. Thanks.

Jim

Site Experience Feedback

Jan 30, 2024

good experience

Online Shopper

Site Experience Feedback

Jan 13, 2024

Would be nice to have Apple Pay/Venmo/PayPal as options for billing.

Codger Craig

Site Experience Feedback

Jan 08, 2024

Quick and easy, very affordable.


Post-Delivery Feedback

Jan 29, 2024

Had some neck bone surgery, and needed an office chair with a taller back to support my head and neck. This seemed to be what I needed.

KenP

Site Experience Feedback

Jan 11, 2024

Price a little high


Post-Delivery Feedback

Jan 26, 2024

Had exactly the product I was seeking. Delivery was great.

Brite

Site Experience Feedback

Nov 03, 2023

N/a


Post-Delivery Feedback

Jan 23, 2024

I ordered 6 office chairs for our new office. Very satisified

Jodi

Site Experience Feedback

Jan 23, 2024

Website was good, but calling customer service and talking to Ed was the best. Super helpful.

NewOfficeDesk

Post-Delivery Feedback

Jan 23, 2024

I ordered a new desk based off of a description and photo on the website but when the desk arrived, while it was the correct desk and of very high quality, it was actually the incorrect configuration and not what was shown on the website (this was a u shaped desk so configuration was very important) I called customer service and within just a few hours had an email confirming that the vendor would be sending the correct credenza. They provided shipping information, and the part arrived in just a few days. I tend to think that the way a company handles a situation after the sale is one of the most important things and I was very impressed. The desk is of high quality AND the customer service was outstanding.