OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10
OfficeFurniture2go.com Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 90% |
Neutral | 15% | 10% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for OfficeFurniture2go.com
Showing 181 - 200 of 241
Exceptional Product and Service
Site Experience Feedback
Jan 31, 2024
My calls to OfficeFurniture2go are always pleasant. I only had one tough call when asked about a promotional that came to my email, but, recent calls were as before, excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Exceptional Product and Service
Post-Delivery Feedback
Feb 18, 2024
My second purchase and experience was just a wonderful as the first. Looking forward to finishing my office with OfficeFurnitur2go.com. Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
eman43078
Site Experience Feedback
Feb 15, 2024
Products easy to find. items in cart remained making it easy to come back to. (some sites clear your cart after a certain period of time.)
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rob
Site Experience Feedback
Feb 15, 2024
Layout was a little much and unorganized but I found what I needed
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Nick
Site Experience Feedback
Feb 15, 2024
I had a great experience ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A
Post-Delivery Feedback
Feb 14, 2024
Well done all around. No issues.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bernard
Site Experience Feedback
Feb 14, 2024
Very easy to view and see the details of the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
QMS
Site Experience Feedback
Feb 12, 2024
The desks look great online and free shipping was a bonus. But I can't really comment on something I haven't received. Website was very user friendly.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark
Site Experience Feedback
Feb 10, 2024
Found exactly what I was looking for and at a reasonable price compared to other websites.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lady jane
Site Experience Feedback
Feb 09, 2024
Great so far
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
New Day Financial
Site Experience Feedback
Feb 06, 2024
Easy to follow instructions on completing orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cliffy
Site Experience Feedback
Feb 06, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
BG
Site Experience Feedback
Jan 03, 2024
great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BG
Post-Delivery Feedback
Jan 31, 2024
great customer service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Keith
Post-Delivery Feedback
Jan 31, 2024
The desk I ordered is a great product for a fair price and was easy to order and get delivered. Thanks.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jim
Site Experience Feedback
Jan 30, 2024
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 13, 2024
Would be nice to have Apple Pay/Venmo/PayPal as options for billing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Codger Craig
Site Experience Feedback
Jan 08, 2024
Quick and easy, very affordable.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Codger Craig
Post-Delivery Feedback
Jan 29, 2024
Had some neck bone surgery, and needed an office chair with a taller back to support my head and neck. This seemed to be what I needed.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
KenP
Site Experience Feedback
Jan 11, 2024
Price a little high
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
KenP
Post-Delivery Feedback
Jan 26, 2024
Had exactly the product I was seeking. Delivery was great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Brite
Site Experience Feedback
Nov 03, 2023
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brite
Post-Delivery Feedback
Jan 23, 2024
I ordered 6 office chairs for our new office. Very satisified
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jodi
Site Experience Feedback
Jan 23, 2024
Website was good, but calling customer service and talking to Ed was the best. Super helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NewOfficeDesk
Post-Delivery Feedback
Jan 23, 2024
I ordered a new desk based off of a description and photo on the website but when the desk arrived, while it was the correct desk and of very high quality, it was actually the incorrect configuration and not what was shown on the website (this was a u shaped desk so configuration was very important) I called customer service and within just a few hours had an email confirming that the vendor would be sending the correct credenza. They provided shipping information, and the part arrived in just a few days. I tend to think that the way a company handles a situation after the sale is one of the most important things and I was very impressed. The desk is of high quality AND the customer service was outstanding.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »