Mikasa Reviews - 7,160 Review - 9.1/10
Mikasa Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.1out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 86% |
Neutral | 11% | 10% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.1 out of 10
Recent Reviews for Mikasa
Showing 81 - 100 of 7,160
Oda
Post-Delivery Feedback
Dec 02, 2024
Too many notices with different delivery dates and unable to use track using the tracking number. Took too long to deliver.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
Apples
Site Experience Feedback
Dec 02, 2024
Good experience. Needed more bows and they are a great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Feralita
Site Experience Feedback
Dec 02, 2024
Took a little time to find the item. Would have liked it to be a little easier to find the pattern for which I was looking.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
- Full ratings for this review »
Winter
Site Experience Feedback
Dec 02, 2024
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Delighted
Site Experience Feedback
Dec 02, 2024
Very easy to use and products are beautiful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ellen S.
Site Experience Feedback
Nov 10, 2024
Very easy to navigate website!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Ellen S.
Post-Delivery Feedback
Dec 02, 2024
No bad experiences! A charcuterie board and a vegetable bowl we’re ordered. Fabulous pricing and gorgeous products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Found the platter to the china that my daughter bought - and pattern was discontinued in 2010
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bring back Mikasa from 20 years ago
Post-Delivery Feedback
Dec 02, 2024
I bought a vegetable dish because I broke one that I had from 20 years ago. Even though allegedly I bought the same line and the same thing, what came was a different shape, size and totally different color than what it used to be. You have cheapened the quality of Mikasa and I will not be ordering direct from Mikasa again. If I need something, I will be ordering from Replacements. I found the discontinued vegetable bowl on Replacements and am much happier with my purchase. You totally cheapened the French Countryside line and instead of it being white, as all my other pieces are, the new dish came from Mikasa, and it is an off white, cream color. Very disappointing.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Love this pattern
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NJL
Site Experience Feedback
Dec 02, 2024
Found exactly what I searched for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenn V
Site Experience Feedback
Dec 02, 2024
Perfect present for mom.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Dec 02, 2024
You were out of stock for italian DD-900 plate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Starstruck
Site Experience Feedback
Dec 02, 2024
I love the website!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
SSH
Site Experience Feedback
Dec 01, 2024
Easy to navigate, response time was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Riyansh
Site Experience Feedback
Dec 01, 2024
Great products to select from with good description and ease of the process checking out and great discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sherry
Site Experience Feedback
Dec 01, 2024
I purchased 40 piece samantha bone china set from Costco but I need 4 extra salad and dinner plates, and extra bowls. I was able to purchase the salad and bowls tonight but will have to wait for the extra dinner plates to be in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sasha
Site Experience Feedback
Dec 01, 2024
I was able to find exactly what I needed and then some)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom
Site Experience Feedback
Dec 01, 2024
We lost all of our Mikasa Arabella dishes in Hurricane Helene. I'm replacing these for my wife. She loves your product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Dec 01, 2024
None
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Uncle Fritz
Site Experience Feedback
Dec 01, 2024
Mostly very good, hasn't always been (esp, when in the past, damages incurred were a bit of a run-around to deal with). And also, my points didn't qualify, which I'm not happy about.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »