Mikasa Reviews - 7,160 Review - 9.1/10
Mikasa Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.1out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 86% |
Neutral | 11% | 10% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.1 out of 10
Recent Reviews for Mikasa
Showing 101 - 120 of 7,160
Online Shopper
Site Experience Feedback
Dec 01, 2024
Found what I was looking for (pasta bowls) easily, but was unable to clearly see the china pattern (was more of a raised design in the china.)
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jc
Site Experience Feedback
Dec 01, 2024
My intention was to purchase a different set of glasses however they are out of stock. While I do not mind waiting on availability it is Unfortunate because I will lose the 35% off opportunity i was able to take advantage of on todays order. I did ask that I receive an email when they are in stoick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jms
Site Experience Feedback
Dec 01, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
GiftOptions
Site Experience Feedback
Dec 01, 2024
I can always find something I like to give as a gift at a very reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EME
Site Experience Feedback
Dec 01, 2024
Able to navigate with no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anon
Site Experience Feedback
Dec 01, 2024
It's my first time to buy from Mikasa's website. It was easy to negotiate the website. The photos and descriptions are clear. It would be nice to have more reviews to go through. We purchased what we wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mobqueen
Site Experience Feedback
Dec 01, 2024
Discover the finest quality bone china sets! First spotted at Costco, but the website offers an even greater selection. Don’t wait—find your perfect set today!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sovi
Post-Delivery Feedback
Dec 01, 2024
Great holiday collection and good quality !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
The glaze on the original dishes that was purchased 3 years ago
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Sue
Site Experience Feedback
Dec 01, 2024
Shopping online with Mikasa was easy and I was able to narrow down my search.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jeanne
Site Experience Feedback
Dec 01, 2024
It was fine
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat
Site Experience Feedback
Dec 01, 2024
Always easy to find what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dre Dre
Post-Delivery Feedback
Dec 01, 2024
Box was sent in terrible shape.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
2G
Site Experience Feedback
Dec 01, 2024
Easy to use. Love Mikasa quality. purchased current dinnerware at Costco…it was perfect for what I was looking for. Have been using it daily for several years. Noticed a chip on a bowl then dropped a different one! So glad I was able to find replacements.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Had trouble comparing the ounces of the pasta bowl versus the rimmed soup bowl. It was very confusing. I also did not understand why there was zero discount on the rimmed soup bowl, and thought that was a mistake.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Dianne
Site Experience Feedback
Dec 01, 2024
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Winger
Site Experience Feedback
Dec 01, 2024
Easy to find; easym to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ash
Site Experience Feedback
Dec 01, 2024
The website is easy to use, it categorize it’s products very well and I can also use the filter and option while shopping around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cholita
Site Experience Feedback
Dec 01, 2024
great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
- Full ratings for this review »
Stonka
Site Experience Feedback
Dec 01, 2024
It was a smooth purchase with no issues. Good price for the product and new items.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »