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Mikasa Reviews - 7,160 Review - 9.1/10

Dec 4, 2024
Founded in 1948, Mikasa features a broad selection of quality tabletop products, including dinnerware, crystal stemware, barware, flatware and decorative accessories.

Mikasa Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.1 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.1 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%86%

Neutral

11%10%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

5.1 out of 10

Recent Reviews for Mikasa

Showing 121 - 140 of 7,160

Bb9

Site Experience Feedback

Dec 01, 2024

Easy and fast to use

Teacher

Site Experience Feedback

Dec 01, 2024

Website is easy to maneuver. Beautiful choices

Pandora

Site Experience Feedback

Dec 01, 2024

Very easy, good choices.

Susan

Site Experience Feedback

Dec 01, 2024

Good interaction with website as usual. Adding to my Harvest dinnerware. Purchased salad plates to replace ones that my daughter chipped. Lasagna pan is an add.

Scharls

Site Experience Feedback

Dec 01, 2024

Easy to search for the items

Gino319

Site Experience Feedback

Dec 01, 2024

Excellent!

YK

Site Experience Feedback

Dec 01, 2024

It is my first time for this website. i like to see more items and saving options.

Fanofchinaandcrystal

Site Experience Feedback

Dec 01, 2024

I found some gifts for my daughter to go with her Nellie pattern dishes, but was disappointed that my pattern, Antique White Bone China is no longer available.

Fred

Site Experience Feedback

Dec 01, 2024

Cool

Chicago

Site Experience Feedback

Nov 21, 2024

Good overall.


Post-Delivery Feedback

Dec 01, 2024

Great quality and affordable price.

Marilen

Site Experience Feedback

Dec 01, 2024

Easy to shop, found the post in social media and felt in love with it, and have to have it for the Holidays.

Sarah

Site Experience Feedback

Dec 01, 2024

I like Mikasa products , their quality and design are outstanding

steve

Site Experience Feedback

Dec 01, 2024

great! simple and easy.

Online Shopper

Site Experience Feedback

Dec 01, 2024

Satisfied overall, would be good if you have store pickup

Robin

Site Experience Feedback

Dec 01, 2024

I wish you would have more serving pieces for the Alexandria pattern. I would have also ordered the gravy boat and butter dish.

Lynn

Site Experience Feedback

Dec 01, 2024

Good experience. Please add items to the Lemons collection.

ST Shopper

Site Experience Feedback

Dec 01, 2024

So far so good, awaiting the order to provide a proper review of the product.

Colleen

Post-Delivery Feedback

Dec 01, 2024

Great product and shopping experience!

Dada

Site Experience Feedback

Dec 01, 2024

Best products best quality with best experience thank you

Kle9935

Site Experience Feedback

Dec 01, 2024

Great experience