Mikasa Reviews - 7,160 Review - 9.1/10
Mikasa Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.1out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 86% |
Neutral | 11% | 10% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.1 out of 10
Recent Reviews for Mikasa
Showing 21 - 40 of 7,160
None
Site Experience Feedback
Dec 02, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Dec 02, 2024
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FM
Site Experience Feedback
Dec 02, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
momof1
Site Experience Feedback
Dec 02, 2024
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Scarlett178-
Site Experience Feedback
Dec 02, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
flash
Site Experience Feedback
Dec 02, 2024
easy to fill out and right on point and free sguooubg
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GRAMMTY
Site Experience Feedback
Dec 02, 2024
OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BC
Site Experience Feedback
Dec 02, 2024
Easy to use, fast check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Site Experience Feedback
Dec 02, 2024
Colors vary from one photo to another of the same product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KSMom
Site Experience Feedback
Nov 09, 2024
I was looking for a dinnerware set that included no mugs- just plates and bowls. I ended up having to order some things separately, but that's ok. I do like how you can see all of the pieces by collection.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KSMom
Post-Delivery Feedback
Dec 02, 2024
I was so happy to find a timeless everyday pattern that offered almost all of the pieces we were looking for. Three sizes of bowls plus serving bowls and the usual plates. The only thing would add is tiny ramekins or small sauce bowls. The quality of the dishes is better than anticipated and the value is excellent! I appreciate being able to buy directly from Mikasa and not through Amazon for a change. We will definitely purchase again through Mikasa and recommend others do the same.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bfw
Site Experience Feedback
Dec 02, 2024
Great cyber Monday pricing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
Easy and clear to utilize website. Check out also easy to complete.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Labubbler
Site Experience Feedback
Dec 02, 2024
Straight forward. Easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elsie
Site Experience Feedback
Dec 02, 2024
Easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
stevemc
Site Experience Feedback
Dec 02, 2024
Of my 4 orders, one arrived with a single broken teacup. This was replaced promptly within a week with a simple email to the service address. Awesome products and good servic!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NewPlates
Site Experience Feedback
Dec 02, 2024
Scrolling on your site is horrible.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wanda
Site Experience Feedback
Dec 02, 2024
Everything was clear & concise on the website. No issues
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 02, 2024
I would like Mikasa to increase the quality of the swirl China. I bought a set 10 years ago and when I replace pieces that brake I can see a quality decline. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joseph
Site Experience Feedback
Dec 02, 2024
Great products and great prices on cyber Monday. Highly recommended.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Carrie
Site Experience Feedback
Dec 02, 2024
Easy to locate additional plates I need for my collection. I had ordered 2 sets online with Costco but didn’t realize they had gold trim which doesn’t match the set I have with out it. I’ll be returning those to Costco
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »