Mikasa Reviews - 7,160 Review - 9.1/10
Mikasa Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.1out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 86% |
Neutral | 11% | 10% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.1 out of 10
Recent Reviews for Mikasa
Showing 141 - 160 of 7,160
Aurelio
Site Experience Feedback
Dec 01, 2024
I thought the product and selections were great and also the value was strong.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NJ Customer
Post-Delivery Feedback
Dec 01, 2024
Mikasa is ok not great
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
shanu
Site Experience Feedback
Nov 30, 2024
it is good. I want to see more dinnerware with smaller bowls that I can use to serve desserts too.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Joe
Site Experience Feedback
Nov 30, 2024
My Experience with Mikasa's website is overall nice!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Vivian
Site Experience Feedback
Nov 30, 2024
Found the brand from seeing the product in Costco. Pleasantly surprised when shopping online to find a Black Friday promotion! This is my first purchase. I am excited to receive my products, as quality and price seems incomparable. Love the classic kitchen items and dinnerware!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JackKnifeCastle
Site Experience Feedback
Nov 30, 2024
Great products. I'm somewhat disappointed at the discontinuing of product lines like Trellis.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Misspie
Site Experience Feedback
Nov 30, 2024
The photos could have been clearer is my only complaint. It could have been nicer if there had been a few more white pattern selections.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Ease to browse
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 30, 2024
The dinnerware is even more beautiful in person. The quality seems very good. A few pieces arrived imperfect but after contacting customer service the issue got resolved quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
I love Mikasa
Site Experience Feedback
Nov 30, 2024
There was beautiful silverware to choose from and more choices than I expected. A couple of items were out of stock. I wish there were an option to submit an email to get a notification when the item was back in stock. There were some excellent deals on clearance items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daisy
Site Experience Feedback
Nov 30, 2024
I was happy to see the Karina plates
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Simon Says
Site Experience Feedback
Nov 30, 2024
Easy to navigate website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Merry Mary
Site Experience Feedback
Nov 30, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Satisfied shopper
Site Experience Feedback
Nov 30, 2024
We site works great! I had an excellent shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KC
Site Experience Feedback
Nov 30, 2024
GOOD
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Cassandra
Site Experience Feedback
Nov 30, 2024
I found Mikasa via a Google link while searching for bone china dishware. I was hoping to find a darker set in gray, to match my decor. After leaving the site and searching around, I wasn't able to find a service for 8 set in my price range (<$200), that met my wants and needs. I decided on this Lucerne set due to the price, durability, overall appearance and wonderful reviews. I appreciate that I could filter the stock to find only bone china sets, and look for colors. It was an easy, pleasant search and navigation around the site is simple. I also really appreciate that I can pay via Paypal, so I feel a bit more protected with my purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Site was easy and hrlpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NDCWPB
Site Experience Feedback
Nov 30, 2024
Several weeks ago I came to this site to order specific dinnerware, and discovered the clearance button on site. I ordered dinnerware similar to what I had initially anticipated purchasing, but for a substantial discount. I returned today as I was shown random items on sale in an advertisement targeted to me. I perused the clearance section and bought four more items. Obviously pleased with savings from suggested list pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »