Mantels Direct Reviews - 195 Reviews - /10
Mantels Direct Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Mantels Direct
Showing 141 - 160 of 195
Russ
Post-Delivery Feedback
Dec 22, 2023
Great product, but very expensive.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Thank you
Post-Delivery Feedback
Dec 22, 2023
Efficient and awesome customer service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 21, 2023
I received an email offer for 5% off purchase but when I entered the code SEVERAL times it told me the code was INVALID. I would like to be credited with that 5% on this order.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
SG
Site Experience Feedback
Dec 18, 2023
Website and ordering process both good!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Michelle
Site Experience Feedback
Dec 18, 2023
Very straightforward, simple and clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DF
Site Experience Feedback
Dec 18, 2023
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erickalea22
Site Experience Feedback
Dec 17, 2023
Great website, easy to navigate!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 17, 2023
very user friendly website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jarrell
Site Experience Feedback
Dec 17, 2023
Very Good. Had help from one of the staff, in matching colors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TMGF
Site Experience Feedback
Dec 02, 2023
I liked the selection and the pricing for what we wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mountain Man
Site Experience Feedback
Dec 16, 2023
I looked for the valve vanisher product at several locations but Mantels Direct allowed 30 day returns. Customer support was very helpful figuring out everything.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Sweet diamond
Site Experience Feedback
Dec 16, 2023
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimmy mou
Site Experience Feedback
Dec 15, 2023
It went very smooth and fast
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 14, 2023
Discount code was decisive in finishing transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Dec 14, 2023
Well organized and easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eli
Site Experience Feedback
Dec 14, 2023
It was an easy process. I hope the mantel arrives quickly and without damage. I'll be back to review once received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lauren
Site Experience Feedback
Dec 12, 2023
The website was very easy to navigate. I liked the pictures of the mantels in different stains/colors.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Wife Todos
Site Experience Feedback
Nov 18, 2023
Mantels Direct was very easy to use and find what we were looking for. Actually had the size and color the wife liked with hidden compartments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wife Todos
Post-Delivery Feedback
Dec 12, 2023
Super easy installation and it looks Awesome.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
KVK
Post-Delivery Feedback
Dec 12, 2023
The pizza oven tools are exactly what I wanted but I neglected to notice that there are no holes in the handles as I want to hang them from hooks
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
rookie
Site Experience Feedback
Dec 01, 2023
very easy to navugate and find product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rookie
Post-Delivery Feedback
Dec 09, 2023
Quality product, easy to install. Beautiful mantel!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »